Knowledge Management Initiatives In Singapore

Knowledge Management Initiatives in Singapore is the first book that provides descriptive analyses of the award-winning knowledge management projects undertaken by the public sector organisations in Singapore. It features 12 organisations honoured for their outstanding efforts to understand and implement knowledge management, not only to enhance tactical efficiency and effectiveness but also to plan for strategic opportunities in the dynamic environment. Based on these successful case studies, the book provides a comprehensive overview and approach for organisations to understand how to plan and execute their knowledge management journeys. This includes analysing the rationale, thereby calibrating specific knowledge management plans and roles; identifying resources for knowledge management implementation (such as people, process and technology); and evaluating the outcomes and future paths. This book will be invaluable to managers, knowledge management practitioners and graduate students in the field, offering deep actionable insights on the implementation of knowledge management projects and providing a balanced perspective of organisational knowledge management encompassing both theory and pragmatism.

Introduction : governing and managing knowledge in Asia / Thomas Menkhoff, Hans-Dieter Evers and Yue Wah Chay -- pt. I. What is knowledge?. ch. 1. Knowledge of enterprise : knowledge management or knowledge technology? / Milan Zeleny. ch. 2. "Knowledge" and the sociology of science / Hans-Dieter Evers -- pt. II. The rise of Asian knowledge society. ch. 3. The knowledge gap and the digital divide / Hans-Dieter Evers. ch. 4. Local and global knowledge : social science research on South-east Asia / Solvay Gerke and Hans-Dieter Evers. ch. 5. Transition towards a knowledge society : Malaysia and Indonesia in global perspective / Hans-Dieter Evers -- pt. III. Strategic groups as K-economy drivers. ch. 6. Knowledge management : an essential tool for the public sector / Thomas B. Riley. ch. 7. Reflections about the role of expert knowledge and consultants in an emerging knowledge-based economy / Hans-Dieter Evers and Thomas Menkhoff. ch. 8. Knowledge in development : epistemic machineries in a global context / Hans-Dieter Evers, Markus Kaiser and Christine Müller. ch. 9. Building vibrant science and technology parks with knowledge management : trends in Singapore / Thomas Menkhoff [und weitere]. ch. 10. Applying knowledge management in university research / Benjamin Loh [und weitere] -- pt. IV. KM applications and challenges. ch. 11. Notes from an "Intelligent Island" : towards strategic knowledge management in Singapore's small business sector / Thomas Menkhoff, Yue Wah Chay and Benjamin Loh. ch. 12. Collaboration and competition : the Knowledge Research Institute of Singapore as a model KM system / Patrick Lambe. ch. 13. Creating a KM platform for strategic success : a case study of Wipro Technologies, India / RaviShankar Mayasandra N. and Shan Ling Pan -- pt. V. Focus on K-sharing behavior in organizations. ch. 14. What makes knowledge sharing in organizations tick? - an empirical study / Yue Wah Chay [und weitere]. ch. 15. The moderating effects of friendship ties and dispositional factors on inducement and knowledge sharing among employees / Ho-Beng Chia [und weitere]

This book establishes constructivist, interpretivist, and linguistic approaches based on conventions about the nature of qualitative and text data, the author’s influence on text interpretation, and the validity checks used to justify text interpretations. Vast quantities of text and qualitative data in organizations often go unexplored. Text analytics outlined in this book allow readers to understand the process of converting unstructured text data into meaningful data for analysis in order to measure employee opinions, feedback, and reviews through sentiment analysis to support fact-based decision making. The methods involve using NVivo and RapidMiner software to perform lexical analysis, categorization, clustering, pattern recognition, tagging, annotation, memo creation, information extraction, association analysis, and visualization. The methodological approach in the book uses innovation theory as a sensitizing concept to lay the foundation for the analysis of research data, suggesting approaches for empirical exploration of organizational learning, knowledge management, and innovation practices amongst geographically dispersed individuals and team members. Based on data obtained from a private educational organization that has offices dispersed across Asia through focus group discussions and interviews on these topics, the author highlights the need for integrating organizational learning, knowledge management, and innovation to improve organizational performance, exploring perspectives on collective relationships and networks, organizational characteristics and structures, and tacit and overt values which influence such innovation initiatives. In the process, the author puts forward a new theory which is built on three themes: relationship and networks, knowledge sharing mechanisms, and the role of social cognitive schema that facilitate emergent learning, knowledge management, and innovation.

Knowledge management has been growing in importance and popularity as a research topic and business initiative. This book documents the key issues of knowledge management and serves as an useful resource for academicians, practitioners, researchers, and students.

'Learning through Knowledge Management' provides an insightful overview of the main issues integrating learning and Knowledge Management. It offers a rich resource of case examples that highlight Knowledge Management in practice. The text explores and defines learning and Knowledge Management concepts, and deals with the elements that play an important part in determining implementation success in the organization. The chapters present a managerially oriented discussion of the following key areas: * The role of processes in managing knowledge * The behavioural side of Knowledge Management * Leadership reflexes for knowledge management success * The key features of Information Technology required for Knowledge Management * The future of Knowledge Management as part of organization management. There are many case studies which include: British Airways BP Amoco Ford Hewlett Packard Xerox Swedish Police IBM The case studies encompass a diverse and broad range of sectors, maturity of practice, problems and approaches to Knowledge Management.

Latest Edition: Governing and Managing Knowledge in Asia (2nd Edition) The spread of knowledge is a significant consequence of the process of globalization. Knowledge is used to tackle very diverse issues such as development challenges in emerging markets or the perplexity of corporate decision-makers in the business world. The creation and proper governance of actionable knowledge and intellectual capital have become key preconditions for sustained societal and corporate competitiveness in an era of rapid globalization. This represents new opportunities and challenges for policy makers, business leaders, managers and employees in both public and private sector organizations. This new book examines both the theoretical and practical aspects of effective knowledge governance and knowledge management in the context of an increasingly competitive, globalised marketplace. Several case studies of Asian countries and organizations are presented, aimed at analyzing factors that impact the governance of knowledge and exemplifying practices policy makers and business leaders adopted to manage knowledge resources and knowledge processes to their fullest potential. This unique compilation may be used as textbook in undergraduate courses on knowledge management and organizational learning as well as by those interested in development issues and Asian studies. It also provides a rich learning resource for respective graduate courses and executive education programs.