Making It Easy For Patients To Say Yes

Making It Easy for Patients to Say "Yes" reveals how to make case acceptance of complex care dentistry predictably successful. Its easy-to-read style and common sense approach to case acceptance has helped thousands of dentists increase their profitability and lowered their stress. The benefits from reading Making It Easy for Patients to Say "Yes" are: Do more of the dentistry you love - Only after patients say "YES" can you use your clinical skills Boost practice profitability - Successful case acceptance is a big part of practice prosperity and personal wealth Create a successful case presentation process - Your team will OWN a case acceptance process that outlives any personnel changes Enjoy greater confidence - By knowing how to talk about finances without angering or embarrassing patients, you'll welcome the experience of offering complete care Never sound or feel like a salesman - You'll learn how to guide - not sell- dentistry, eliminating the fear of being diminished in the patient's eyes

Dentists cannot make dollar one until the patient says "yes!"?and after many years working as a restorative dentist, Dr. Paul Homoly knows all about how to get patients to "yes!" In this book, Dr. Homoloy applies his significant new concepts of case acceptance to a cookbook formula from which all ractitioners can benefit. His coaching skills enable any dental professional to succeed! Homoloy distills his nationwide, standing-room-only seminars and workshops into the pages of a new guidebook for dental team success.

Case Acceptance in the Modern Dental Practice focuses on that very issue and clearly outlines a number of scenarios to help you break down barriers through effectively communicating the value of dentistry with each patient. Each individual that sits in your chair will require a unique style of communication, and this is predicated on far more than the patient's personality. You have to know your patient and the many factors involved that may make a successful interaction harder to achieve. The findings and insights in this book - based on Dr. Frank Spear's real-world experience and Adam McWethy's extensive patient-focused research - will become your key to better understanding your patients in your mission to unlock greater case acceptance, improve practice growth and increase profitability.

“William Ury brings a marvelous blend of experience, insight, integrity and warmth to his work. In this wonderful book he teaches us how to say No—with grace and effect—so that we might create an even better Yes.” —Jim Collins, author of Good to Great No is perhaps the most important and certainly the most powerful word in the language. Every day we find ourselves in situations where we need to say No–to people at work, at home, and in our communities–because No is the word we must use to protect ourselves and to stand up for everything and everyone that matters to us. But as we all know, the wrong No can also destroy what we most value by alienating and angering people. That’s why saying No the right way is crucial. The secret to saying No without destroying relationships lies in the art of the Positive No, a proven technique that anyone can learn. This indispensable book gives you a simple three-step method for saying a Positive No. It will show you how to assert and defend your key interests; how to make your No firm and strong; how to resist the other side’s aggression and manipulation; and how to do all this while still getting to Yes. In the end, the Positive No will help you get not just to any Yes but to the right Yes, the one that truly serves your interests. Based on William Ury’s celebrated Harvard University course for managers and professionals, The Power of a Positive No offers concrete advice and practical examples for saying No in virtually any situation. Whether you need to say No to your customer or your coworker, your employee or your CEO, your child or your spouse, you will find in this book the secret to saying No clearly, respectfully, and effectively. In today’s world of high stress and limitless choices, the pressure to give in and say Yes grows greater every day, producing overload and overwork, expanding e-mail and eroding ethics. Never has No been more needed. A Positive No has the power to profoundly transform our lives by enabling us to say Yes to what counts–our own needs, values, and priorities. Understood this way, No is the new Yes. And the Positive No may be the most valuable life skill you’ll ever learn.

After being diagnosed with terminal cancer, a professor shares the lessons he's learned—about living in the present, building a legacy, and taking full advantage of the time you have—in this life-changing classic. "We cannot change the cards we are dealt, just how we play the hand." —Randy Pausch A lot of professors give talks titled "The Last Lecture." Professors are asked to consider their demise and to ruminate on what matters most to them. And while they speak, audiences can't help but mull over the same question: What wisdom would we impart to the world if we knew it was our last chance? If we had to vanish tomorrow, what would we want as our legacy? When Randy Pausch, a computer science professor at Carnegie Mellon, was asked to give such a lecture, he didn't have to imagine it as his last, since he had recently been diagnosed with terminal cancer. But the lecture he gave—"Really Achieving Your Childhood Dreams"—wasn't about dying. It was about the importance of overcoming obstacles, of enabling the dreams of others, of seizing every moment (because "time is all you have . . . and you may find one day that you have less than you think"). It was a summation of everything Randy had come to believe. It was about living. In this book, Randy Pausch has combined the humor, inspiration and intelligence that made his lecture such a phenomenon and given it an indelible form. It is a book that will be shared for generations to come.

In an irresistible invitation to lighten up, look around, and live an unscripted life, a master of the art of improvisation explains how to adopt the attitudes and techniques used by generations of musicians and actors. Let’s face it: Life is something we all make up as we go along. No matter how carefully we formulate a “script,” it is bound to change when we interact with people with scripts of their own. Improv Wisdom shows how to apply the maxims of improvisational theater to real-life challenges—whether it’s dealing with a demanding boss, a tired child, or one of life’s never-ending surprises. Patricia Madson distills thirty years of experience into thirteen simple strategies, including “Say Yes,” “Start Anywhere,” “Face the Facts,” and “Make Mistakes, Please,” helping readers to loosen up, think on their feet, and take on everything life has to offer with skill, chutzpah, and a sense of humor.

Just Because You're Leading... Doesn't Mean They'll Follow(TM) is the story of Dan Morgan, CEO of Granite Financial Services, whose great success has brought an unintended consequence he isn't ready for - leadership. For the first time in his life, Dan Morgan feels like he's losing his grip - on his clients, his people and, worst of all, in his confidence. Then Dan meets the magical and charismatic Stanley Robbins who mentors him in leadership speaking. Stanley leads Dan on a personal journey, where Dan learns how to influence others by breaking through with the right words at the right time. With his colorful and humorous style, Stanley helps Dan become a leader-speaker who impacts others and compels them to take action.