Managing Benefits

Projects and programmes should achieve a return on the investment made by the owner or sponsor. This return is now thought of as the benefits that accrue from the investment: some financial, others perhaps harder to define, but nonetheless just as important in justifying the investment. Making sure that they are realised, and that unanticipated benefits are maximised, is as important as the initial justification, and without that many projects have earned a bad name for project management. This publication provides comprehensive guidance on how to manage delivery of the benefits used to justify investment in change. It provides guidance for all involved in successful change delivery from senior responsible owners and directors through to portfolio, programme and project managers. The guidance is the source material for an accredited qualification from APMG-International

Programme management is becoming an increasingly important aspect of managing business change, whether within parts of an organisation, across the whole organisation or involving a group of organisations. The drivers for change may be internal, such as improving the quality of products, or external, such as new government policy. The second edition of this publication describes the OGC's approach for managing change effectively, based upon best practice experience within government and across the private sector. It provides an overview of the programme management framework, and considers key principles including leadership, benefits management, stakeholder management and communication, risk management, programme planning and control, business case management and quality management issues. It then goes on to discuss the programme management lifecycle including the identification and detailed definition of the programme, managing the project portfolio, delivery and realisation of measurable business benefits and the close-down of the programme and its infrastructure.

Successful business organisations need to be able to manage the process of change effectively in order to ensure that the benefits of planned projects and long-term strategies are realised. PRINCE2 (Projects in Controlled Environments) provides a structured project management framework for all types of projects, and is widely recognised by the UK government as well as throughout the private sector. This book contains best practice guidance for senior managers on how to delegate the planning and implementation of projects whilst remaining in overall strategic control, in order to successfully deliver desired business benefits.

Investments in IT are growing extensively and business managers worry about the fact that the benefits of IT investments might not be as high as expected. Information Systems Evaluation Management discusses this issue among others, through its presentation of the most current research in the field of IS evaluation.

"Unleashing the Power of Benefits Realisation Management: Maximising Returns on Projects and Change Initiatives" is your comprehensive guide to unlocking the full potential of your organisational initiatives. In this book, you'll embark on a transformative journey into the world of benefits realisation management (BRM) and gain invaluable insights into the powerful tools and techniques that drive its success. In today's dynamic and competitive business landscape, the ability to effectively navigate the complexities of project and initiative implementation is crucial. This book equips you with the knowledge, strategies, and practical insights needed to maximise the value of your organisational initiatives and realise their promised benefits. With a solid foundation in understanding benefits realisation management, you'll dive deep into the core tools and techniques that underpin BRM. From stakeholder analysis and management to risk management and change management, each topic is explored in detail, providing you with a wealth of practical knowledge and guidance. Discover how to foster meaningful relationships with key stakeholders and engage them effectively to ensure their support and alignment with project objectives. Learn how to identify, assess, and mitigate risks that may impede benefits realisation, safeguarding the success of your initiatives. Master the art of change management, leading and managing organisational change to optimise benefits realisation and ensure smooth transitions. Harness the power of monitoring and evaluation tools, enabling you to gain valuable insights into project progress and make data-driven decisions for course corrections and adjustments. Dive into the realm of project management software and learn how these tools can streamline and elevate your BRM processes, enhancing efficiency and effectiveness. Recognising the critical role of governance, this book sheds light on establishing robust governance structures and processes to guide and oversee benefits realisation efforts. You'll also explore the human factor in BRM, understanding the influence of individuals and teams in driving successful benefits realisation, and uncovering the core competencies required for BRM success. This book doesn't stop there. It delves into essential topics such as business process modelling, data analysis tools, benefits dependency mapping, benefits profiling, and the development of key performance indicators (KPIs). Furthermore, it addresses the challenges of benefits sustainment, training you to maintain and optimise benefits over the long term. Ethics and compliance find their rightful place in this comprehensive guide, emphasising the significance of ethical practices and compliance in fostering trust and integrity in benefits realisation efforts. Finally, gain valuable insights into emerging trends and developments that will shape the future of benefits realisation management. Whether you're a seasoned benefits manager, a project professional, or new to the world of BRM, "Unleashing the Power of Benefits Realisation Management" provides you with a comprehensive toolkit to drive successful benefits realisation and deliver tangible value to your organisation. By embracing the tools and techniques discussed in this book, you'll position yourself as a catalyst for transformative change and drive exceptional outcomes. Embrace the power of benefits realisation management and embark on a journey towards maximising the value of your organisational initiatives. Get your copy of "Unleashing the Power of Benefits Realisation Management: Maximising Returns on Projects and Change Initiatives" today and unlock the full potential of your benefits realisation efforts.

Fintech payments leverage large digital platforms to fill gaps in the traditional payment system. They have made great strides in increasing access to payment services in several countries around the globe. At the same time, like any innovation, the new payment models are exposed to risks in their operating environment. We review the main fintech payment models (mobile money, internet-based fintech payment, and digital money) and discuss operational and financial risks as well as challenges they face. We then explore how public financial management (PFM), especially treasury payments and non-tax revenue collections, could benefit from fintech payments by providing examples of early fintech applications in different countries and discuss the challenges of integrating them into the public sector. The use of fintech in public finance could bring various benefits—including strengthening fiscal transparency, improving budget planning and execution, and upgrading cash management—if public sector institutional and technological capacities are strengthened and risks are adequately mitigated.

Benefits realization management (BRM) is a key part of governance, because it supports the strategic creation of value and provides the correct level of prioritization and executive support to the correct initiatives. Because of its relevance to the governance process, BRM has a strong influence over project success and is a link between strategic planning and strategy execution. This book guides portfolio, program, and project managers through the process of benefits realization management so they can maximize business value. It discusses why and how programs and projects are expected to enable value creation, and it explains the role of BRM in value creation. The book provides a flexible framework for: Translating business strategy drivers into expected benefits and explains the subsequent composition of a program and project portfolio that can realize expected benefits Planning the benefits realization expected from programs and projects and then making it happen Keeping programs and projects on track Reviewing and evaluating the benefits achieved or expected against the original baselines and the current expectations. To help project, program, and portfolio managers on their BRM journey, as well as to support business managers in executing business strategies, the book identifies key organizational responsibilities and roles involved in BRM practices, and it provides a simple reference that can be mapped against any organizational structure. A detailed and comprehensive case study illustrates each phase of the BRM framework as it links business strategy to project work, benefits, and business value. Each chapter ends with a series questions that provide a BRM self-assessment. The book concludes with a set of templates and detailed instructions to ensure successful deployment of BRM.

The evaluation of IT and its business value are the subject of many academic and business discussions. Investments in IT are growing extensively, and business managers worry about the fact that the benefits might not be as high as expected. This phenomenon is often called the IT investment paradox or the IT Black Hole: large sums are invested in IT that seem to be swallowed by a large black hole without rendering many returns. How to measure the benefits of IT is the concern of this book titled Information Technology Evaluation Methods and Management. The different IT evaluation approaches and methods are discussed and illustrated with cases: traditional financial evaluations such as the return on investment, information economics and the recently introduced IT Balanced Scorecard. The latter approach is proposed as an ideal mechanism to support the IT/business alignment process and its related IT governance process. Among some of the topics included in this book are: software measurement; ERP project evaluation; strategic electronic commerce evaluation.