Microsoft Operations Manager 2005 Unleashed

This book is your most complete source for in-depth information about Microsoft Operations Manager 2005! Microsoft Operations Manager 2005 Unleashedprovides a comprehensive guide to Microsoft Operations Manager (MOM) 2005. MOM is a tool that helps implement operations management, but it is not a piece of software that you can simply install and instantly have working. This book provides reference material that will guide you through the steps to design, deploy, and configure MOM within your environment. You learn how to tune your MOM environment and tackle common challenges, such as managing your Microsoft operating systems, directory services, messaging platforms, and databases. Inside you will find comprehensive information on how to develop your own reports and management packs for your MOM environment as well as practical real-world examples, based on hands-on MOM experience. · Plan your MOM deployment · Architect MOM for performance, redundancy, and security · Install or upgrade to MOM 2005 · Back up important MOM components · Implement, troubleshoot, deploy, and manage management packs · Work with rules and tune them · Manage different aspects of your environment, including the Windows operating system, directory services, Exchange email, and SQL Server · Extend MOM using connectors and third-party management packs · Develop management packs, reports, and scripts · Prepare for the next version of Operations Manager CD–ROM includes · Microsoft’s MOM 2005 Resource Kit and MOM 2005 Sizer · MOM Agent Monitor · Management packs and scripts written or customized for this book · Live Links—more than 100 (clickable) hypertext links and references to materials and sites related to Operations Manager Contents About the Authors xxi Acknowledgments xxiii Introduction 1 Part I Operations Management Overview and Concepts Chapter 1 Operations Management Basics 7 Chapter 2 What’s New 41 Chapter 3 How Does It Work? 57 Part II Planning and Installation Chapter 4 Planning Your MOM Deployment 99 Chapter 5 Planning Complex Configurations 151 Chapter 6 Installing MOM 2005 173 Chapter 7 Upgrading to MOM 2005 211 Part III Deploying MOM Chapter 8 Post-Installation Tasks 237 Chapter 9 Installing and Configuring Agents 267 Chapter 10 Complex and High Performance Configurations 297 Chapter 11 Securing MOM 329 Part IV Administering MOM Chapter 12 Backup and Recovery 365 Chapter 13 Administering Management Packs 395 Chapter 14 Monitoring with MOM 423 Part V Managing with MOM Chapter 15 Managing the Operating System 487 Chapter 16 Managing Directory Services 527 Chapter 17 Managing Microsoft Messaging 565 Chapter 18 Database Management 595 Part VI Moving Beyond MOM 2005 Chapter 19 Interoperability 625 Chapter 20 Developing Management Packs 661 Chapter 21 Using and Developing Reports 719 Chapter 22 Using and Developing Scripts 777 Chapter 23 Touring Operations Manager 2007 825 Part VII Appendixes Appendix A MOM Internals 865 Appendix B Registry Settings 887 Appendix C Performance Counters 895 Appendix D Database Views 901 Appendix E Reference URLs 907 Appendix F On the CD 917 Index 919

Microsoft Operations Manager (MOM) has quickly become the premier tool for monitoring Windows-based servers and networks, and is a key piece of the Windows Server System. While MOM is a powerful tool, it is not a piece of software that one can simply install and have working instantly. A successful implementation of MOM involves planning, design, and an understanding of how to utilize its management packs. Until now there was very little information beyond the online documentation to guide IT Pros in their use of MOM. At the last several TechEd conferences MOM has been one of the most popular session topics. MOM 2005 Unleashed will be the most complete source of information available anywhere to IT pros on deploying, managing, and administering MOM. The accompanying CD is packed with tools for managing MOM, most of them created specifically for this book. The authors conclude with a look ahead at the next version, which will be so different that Microsoft has changed the name of the product to System Center Operations Manager.

This book is your most complete source for in-depth information about Microsoft System Center Operations Manager 2007! System Center Operations Manager 2007 Unleashed is a comprehensive guide to System Center Operations Manager (OpsMgr) 2007. Like its MOM 2005 predecessor, OpsMgr 2007 helps you implement operations management, but with a far different and more holistic approach from MOM 2005's focus on individual servers. This book guides you through designing, deploying, and configuring OpsMgr 2007. You will find detailed information and hands-on experience on topics such as estimating database sizes and designing redundant OpsMgr configurations. You learn how to tackle challenges such as setting up ACS, establishing client monitoring, using and creating synthetic transactions and distributed applications, and developing management packs and reports. Size your OpsMgr databases Architect for redundancy and performance Install or migrate to OpsMgr 2007 Secure OpsMgr Back up OpsMgr components Understand how monitors and rules work Manage different aspects, including ACS, client monitoring, synthetic transactions, and distributed applications Extend OpsMgr Develop management packs and reports CD-ROM includes: Database sizing spreadsheet Utilities, management packs, and reports Microsoft's best practices for rule and monitor targeting and PowerShell Cheat Sheet Live Links--more than 200 hypertext links and references to materials, connectors, sites, and newsgroups related to OpsMgr Contents Introduction 1 Part I Operations Management Overview and Concepts 1 Operations Management Basics 11 2 What's New 63 3 Looking Inside OpsMgr 97 Part II Planning and Installation 4 Planning Your Operations Manager Deployment 137 5 Planning Complex Configurations 203 6 Installing Operations Manager 2007 233 7 Migrating to Operations Manager 2007 277 Part III Moving Toward Application-Centered Management 8 Configuring and Using Operations Manager 2007 303 9 Installing and Configuring Agents 369 10 Complex Configurations 425 11 Securing Operations Manager 2007 471 Part IV Administering Operations Manager 2007 12 Backup and Recovery 539 13 Administering Management Packs 593 14 Monitoring with Operations Manager 647 Part V Service-Oriented Monitoring 15 Monitoring Audit Collection Services 739 16 Client Monitoring 797 17 ...

This up-to-the-minute supplement to System Center Operations Manager 2007 Unleashed brings together practical, in-depth information about System Operations Manager 2007, including major enhancements introduced with the R2 release, as well as essential information on other products and technologies OpsMgr integrates with and relies upon. Drawing on their unsurpassed deployment experience, four leading independent OpsMgr experts with a half dozen leading subject matter experts show how to take full advantage of new Unix/Linux cross platform extensions, Windows Server 2008 and SQL Server 2008 integration, PowerShell extensions, and much more. They also present in-depth coverage of using OpsMgr with virtualization, authoring new management packs, and maximizing availability. A detailed “OpsMgr R2 by Example” appendix presents indispensable tuning and configuration tips for several of OpsMgr R2’s most important management packs. This book also contains the world’s most compre- hensive collection of OpsMgr R2 reference links. Discover and monitor Linux and Unix systems through OpsMgr with the new Cross Platform Extensions Utilize Microsoft’s upgraded management packs and templates for monitoring operating systems, services, and applications Monitor your system with the Health Explorer and new Visio add-in Create OpsMgr 2007 R2 reports and queries utilizing SQL Server 2008 Understand how Windows Server 2008 and OpsMgr integrate Use PowerShell and the OpsMgr Shell to automate common management tasks Efficiently manage virtualized environments (Hyper-V or ESX vCenter) Author your own OpsMgr custom management packs Implement advanced high availability and business continuity management Use targeting to apply the appropriate monitoring to each component Master advanced ACS techniques for noise filtering, access hardening, and auditing

This is the first comprehensive Operations Manager 2012 technical resource for every IT implementer and administrator. Building on their bestselling OpsMgr 2007 book, three Microsoft System Center Cloud and Data Center Management MVPs thoroughly illuminate major improvements in Microsoft’s newest version–including new enhancements just added in Service Pack 1. You’ll find all the information you need to efficiently manage cloud and datacenter applications and services in even the most complex environment. The authors provide up-to-date best practices for planning, installation, migration, configuration, administration, security, compliance, dashboards, forecasting, backup/recovery, management packs, monitoring including .NET monitoring, PowerShell automation, and much more. Drawing on decades of enterprise and service provider experience, they also offer indispensable insights for integrating with your existing Microsoft and third-party infrastructure. Detailed information on how to... Plan and execute a smooth OpsMgr 2012 deployment or migration Move toward application-centered management in complex environments Secure OpsMgr 2012, and assure compliance through Audit Collection Services Implement dashboards, identify trends, and improve forecasting Maintain and protect each of your OpsMgr 2012 databases Monitor virtually any application, environment, or device: client-based, .NET, distributed, networked, agentless, or agent-managed Use synthetic transactions to monitor application performance and responsiveness Install UNIX/Linux cross-platform agents Integrate OpsMgr into virtualized environments Manage and author management packs and reports Automate key tasks with PowerShell, agents, and alerts Create scalable management clouds for service provider/multi-tenant environments Use OpsMgr 2012 Service Pack 1 with Windows Server 2012 and SQL Server 2012

System Center Service Manager 2010 offers enterprises a complete, integrated platform for adopting and automating service management best practices, such as those found in ITIL and Microsoft Operations Framework (MOF). Now, there’s a comprehensive, independent reference and technical guide to this powerful product. A team of expert authors offers step-by-step coverage of related topics in every feature area, organized to help IT professionals quickly plan, design, implement, and use Service Manager 2010. After introducing the product and its relationship with the rest of Microsoft’s System Center suite, the authors present authoritative coverage of Service Manager’s capabilities for incident and problem resolution, change control, configuration management, and compliance. Readers will also find expert guidance for integrating Service Manager with related Microsoft technologies. This book is an indispensable resource for every IT professional planning, installing, deploying, and/or administering Service Manager, including ITIL, MOF, and other IT consultants; system administrators; and developers creating customized solutions. • Understand Service Manager’s architecture and components • Discover how Service Manager supports ITIL and MOF processes • Accurately scope and specify your implementation to reflect organizational needs • Plan to provide redundancy, ensure scalability, and support virtualization • Design, deploy, and maintain Service Manager with security in mind • Use Service Manager’s consoles and portals to provide the right resources to each user • Create complete service maps with Service Manager’s business services • Fully automate incident management and ticketing • Implement best processes for identifying and addressing root causes of problems • Systematically manage the life cycle of changes • Use Service Manager to strengthen governance, risk management, and compliance • Customize Service Manager’s data layer, workflows, and presentation layer • Use management packs to simplify service desk customization • Make the most of Service Manager’s reporting and dashboards

This comprehensive resource will help you automate and optimize all facets of service management with System Center 2012 Service Manager. Expert consultants offer deep “in the trenches” insights for improving problem resolution, change control, release management, asset lifecycle management, chargeback, and more. You’ll learn how to implement high-value best practices from ITIL and the Microsoft Operations Framework. The authors begin with an expert overview of Service Manager, its evolution, and its new capabilities. Next, they walk through overall planning, design, implementation, and upgrades. Then, to help you focus your efforts, they present stepwise coverage of all topics in each feature area, linking technical information about Service Manager with essential knowledge about the technologies it depends on. Whatever your role in deploying or running Service Manager, this guide will help you deliver more responsive support at lower cost and drive more value from all your IT investments. • Leverage MOF and ITIL processes built into System Center 2012 Service Manager • Plan and design your Service Manager deployment • Install Service Manager or upgrade from earlier versions • Efficiently administer work and configuration items • Use connectors to integrate with Active Directory, Exchange, and System Center components • Create service maps • Enable end user access through Service Manager’s self-service portal • Implement incident, problem, change, and release management • Utilize workflows to automate key support processes • Create service level agreements with calendars, metrics, and objectives • Provide quick access to a standardized catalog of services • Use notification to ensure that Service Manager items are promptly addressed • Secure Service Manager and its data warehouse/reporting platform • Perform maintenance, backup, and recovery • Manage Service Manager performance • Customize Service Manager

This book is your most complete source for in-depth information about Microsoft System Center Configuration Manager 2007! System Center Configuration Manager 2007 Unleashed is a comprehensive guide to System Center Configuration Manager (ConfigMgr) 2007. ConfigMgr 2007 helps you manage servers and desktops, integrates SMS 2003 “feature pack” functionality, and adds new capabilities. It enables you to assess, deploy, and update servers, clients, and devices across physical, virtual, distributed, and mobile environments, including clients that connect only over the Internet. This book guides you through designing, deploying, and configuring ConfigMgr 2007 with detailed information on topics such as capacity planning, security, site design and hierarchy planning, server placement, discovery, native mode, and using Windows Server 2008. You will learn how to tackle challenges such as setting up DCM and OSD, customizing inventory, creating queries and using query results, and configuring asset intelligence. Detailed information on how to... • Understand how ConfigMgr works • Plan your ConfigMgr deployment • Manage Windows Management Instrumentation (WMI) • Architect for performance • Install or migrate to ConfigMgr 2007 with Windows 2003 or Windows 2008 • Discover and manage clients • Create and distribute packages • Understand patch and compliance management • Create queries • Use reports • Deploy operating systems • Secure ConfigMgr 2007 • Perform site maintenance • Back up ConfigMgr components