Microsoft System Center 2016 Service Manager Cookbook

Discover over 100 practical recipes to help you master the art of IT service management for your organization About This Book Unleash the capabilities of Microsoft System Center 2016 Service Manager Master the skills of configuring, deploying, managing, and troubleshooting your Service Manager 2016 This book contains practical recipes that leverage the key and newly added features and functionalities of Microsoft System Center 2016 Service Manager Who This Book Is For This book will be useful to IT professionals including SCSM administrators who want to configure and administer System Center Service Manager 2016 and understand how to solve specific problems and scenarios that arise. It will also be useful to users of Service Manager 2012 who want to learn about the new features and capabilities of the Service Manager 2016 release. It will be ideal if you have Service Manager experience as well as experience with other System Center products. What You Will Learn See a practical implementation of the ITSM framework and processes based on ITIL Deploy and configure the new Service Manager HTML5 Self-Service Portal along with Service Catalog design and configuration Get to know about Incident, Problem, and Change Management processes and configuration Get to grips with performing advanced personalization in Service Manager Discover how to set up and use automation with and within Service Manager 2016 Work with Service Manager Data Warehouse Find out what Security Roles are and how to implement them Learn how to upgrade from SCSM 2012 R2 to SCSM 2016 In Detail System Center Service Manager (SCSM) is an integrated platform that offers a simplified data center management experience by implementing best practices such as Incident Management, Service Request, and Change Control to achieve efficient service delivery across your organization. This book provides you with real-world recipes that can be used immediately and will show you how to configure and administer SCSM 2016. You'll also find out how to solve particular problems and scenarios to take this tool further. You'll start with recipes on implementing ITSM frameworks and processes and configuring Service Level Agreements (SLAs). Then, you'll work through deploying and configuring the HTML5 Self-Service Portal, configuring Incident and Problem Management, and designing and configuring Change and Release Management. You'll also learn about security roles and overall Microsoft SCSM 2016 administration. Toward the end of the book, we'll look at advanced topics, such as presenting the wealth of information stored within the Service Manager Data Warehouse, standardizing SCSM deployments, and implementing automation. Style and approach This book will enlighten you on Microsoft System Center 2016 Service Manager through recipes that can be implemented directly in any enterprise. You can read the book from start to end if you're a beginner, or just open up any chapter and start following the recipes as a reference for advanced users. This book consists of a pool of step-by-step recipes on how to perform activities in Service Manager.

Configuring and administering Microsoft System Center Service Manager is made much more accessible with this practical cookbook. Used as a reference book or complete tutorial, either way you'll find it indispensable. Practical cookbook with recipes that will help you get the most out of Microsoft System Center 2012 Service Manager Learn the various methods and best practices administrating and using Microsoft System Center 2012 Service Manager. Save money and time on your projects by learning how to correctly solve specific problems and scenarios that arise while using System Center Service Manager. In Detail Microsoft System Center Service Manager (SCSM) offers enterprises a complete, integrated platform for automating and adapting IT Service Management best practices to your organization's requirements. "Microsoft System Center Service Manager Cookbook" provides you with real-world, immediately usable recipes which will show you how to configure and administer System Center Service Manager 2012 and understand how to solve particular problems and scenarios to take this tool further.. In Microsoft System Center Service Manager Cookbook, you will get to grips with practical recipes which will show you how to configure and administer System Center Service Manager 2012. This cookbook features distinct recipes on the practical implementation of ITSM Frameworks and Processes, Microsoft System Center 2012 Service Manager Administration, how to configure Service Level Agreements (SLAs). It will also cover incident and problem management, the design of change and release management as well as implementing and editing security roles. What you will learn from this book The practical implementation of the ITSM Framework and Processes How to Personalize SCSM 2012 Administration Configuration of Service Level Agreements How to build the Configuration Management Database Change and Release Management Design Advanced Personalization of SCSM Automation of Service Manager 2012 Implementation of Security Roles Approach This book is written in practical cookbook style with plenty of vivid, practical recipes to help you master Microsoft System Center 2012 Service Manager. Each chapter contains step-by-step instructions about everything necessary to execute a particular task. The book is designed so that you can read it from start to end for beginners; or just open up any chapter and start following the recipes as a reference for advanced users. Who this book is written for This book will be useful to IT professionals including System Center Service Manager administrators who want to configure and administer System Center Service Manager 2012 and understand how to solve specific problems and scenarios that arise while using System Center Service Manager. It will also be useful to users of 2010 in learning new features and capabilities.

Over 90 practical recipes to help you master the art of IT Services Management for your organizationAbout This Book* Unleash the capabilities of Microsoft System Center 2016 Service Manager* Master the skills of configuring, deploying, managing operations guide and troubleshooting your Service Manager 2016* Contains practical recipes that leverage the key and newly added features and functionalities of Microsoft System Center 2016 Service ManagerWho This Book Is ForThis book will be useful to IT professionals including SCSM administrators who want to configure and administer System Center Service Manager 2016 and understand how to solve specific problems and scenarios that arise. It will also be useful to users of Service Manager 2012 who want to learn about the new features and capabilities of the Service Manager 2016 release.What you will learn* See a practical implementation of the ITSM framework and processes based on ITIL* Know how to personalize Service Manager 2016 administration* Configure Service Level Agreements* Deploy and configure the new Service Manager HTML 5 Self-Service Portal* See how to build the Configuration Management Database* Make Incident, Problem, and Change Management Design* Build Service Catalog design and configuration* Get to know Advanced Personalization of Service Manager* Automate Service Manager 2016* Know how to work with the Service Manager Data Warehouse* Implement Security RolesIn DetailSystem Center Service Manager (SCSM) is an integrated platform that offers a simplified data center management experience by implementing best practices such as Incident Management, Service Request, and Change control to achieve efficient service delivery across your organization.This book provides you with real-world, immediately usable recipes that will show you how to configure and administer SCSM 2016. You'll also find out how to solve particular problems and scenarios to take this tool further. You'll work through recipes on the practical implementation of ITSM frameworks and processes, Microsoft System Center 2016 Service Manager administration, how to configure Service Level Agreements (SLAs). We also cover the newly added features to the Service Manager HTML 5 Self-Service Portal, Incident and Problem Management, the design of change and release management as well as implementing and editing security roles.Toward the end of the book, we'll look at across advanced topics, such as presenting the wealth of information stored within the Service Manager Data Warehouse, standardizing SCSM deployments, and implementing automation.

Over 60 applicable recipes to administer and manage System Center Configuration Manager Current Branch About This Book Overcome the challenges of administering System Center Configuration Manager when deploying single and multiple-hierarchy sites Help your organization to build a custom-line of business apps and also protect the server against malware threats with Endpoint protection Get easy guidance and best practices to help you work with SCCM Who This Book Is For If you are an intermediate to advanced administrator who wants to administer SCCM and understand how to solve particular problems/scenarios, then this book is for you. You should have a working knowledge of SCCM, however, knowledge of the latest version is not required. What You Will Learn Administer System Center Configuration Manager Upgrade computers from Windows 7/ 8.x to Windows 10, using Serivce Plans to keep Windows 10 machines up to date Manage Compliance Settings effectively and monitor it with SSRS Manage Sites in System Center Configuration Manager and also learn to create collections, leverage role-based administration (RBA), and support clients over the internet without a VPN connection Implement multiple methods to deploy the client, as well as how to be proactive in monitoring client agent health Achieve Mobile device management with Microsoft Intune In Detail This practical cookbook is based on the 1602 current branch of System Center Configuration Manager (SCCM). It shows you how to administer SCCM, giving you an essential toolbox of techniques to solve real-world scenarios. Packed with over 60 task-based and instantly usable recipes, you'll discover how design a SCCM Infrastructure, and dive into topics such as the recommended SQL configuration for SCCM and how to deploy Windows 10 with Operating System Deployment (OSD). You will learn to easily manage Windows 10 devices by deploying applications, software updates, and feature upgrades, andl be able to leverage Mobile Device Management (MDM) using SCCM and Microsoft Intune. Finally, you see how to gather the inventory of all your PC park and create reports based on it. By the end of the book, you will have learned the best practices when working with SCCM and have a handy reference guide for troubleshooting. Style and approach This cookbook is full of quick recipes that show you how to administer SCCM and will help you understand how to solve particular problems/situations encountered in day-to-day tasks.

Over 30 recipes to automate your mission-critical tasks using the new and powerful Microsoft System Center 2016 Orchestrator About This Book Create powerful runbooks for the entire System Center 2016 product line Explore System Center 2016 Orchestrator to manage and automate your datacenter A recipe-based guide to using SCO efficiently Who This Book Is For If you are a system administrator and want to simplify the process of automating system administration tasks using System Center Orchestrator 2016 then this book is for you. A basic knowledge of SCO is expected What You Will Learn Create Runbooks for IT Service Management processes Design and create Runbooks for System Center Confguration Manager and Virtual Machine Manager Set up System Center Orchestrator, making it highly available Create branching, looping, and child Runbooks to completely master System Center 2016 Orchestrator Implement a security model for your System Center Orchestrator deployment and to execute Runbooks Manage and automate your Datacenter with powerful Runbooks Automate your System Center environment In Detail With Microsoft System Center 2016 Orchestrator Cookbook, you will start by learning how to efficiently install and secure System Center Orchestrator. You will then learn how you can create configuration files for SCO 2016. After initial installation and configuration, you will soon be planning and creating functional and fault-tolerant System Center runbooks to automate daily tasks and routine operations. Next you will delve into runbooks; you will learn how to create powerful and advanced runbooks such as Building your Runbook without a Dead End. You will also learn to create simple and advanced runbooks for your daily tasks. Towards the end of the book, you will learn to use SCO for other interesting tasks and also learn to maintain and perform SCO health checks. By the end of the book, you will be able to automate your administrative tasks successfully with SCO. Style and approach This book is written in a practical, cookbook style with numerous chapters and recipes focusing on creating runbooks to automate mission-critical and everyday administration tasks.

This book is written in practical cookbook style and it offers learning through vivid examples and. Each chapter contains step-by-step instructions about everything necessary to execute a particular task. The book is designed so that you can read it from start to end for beginners or just open up any chapter and start following the recipes as a reference for advanced users, This book will be useful to IT professionals including System Center Service Manager administrators who want to configure and administer System Center Service Manager 2012 and understand how to solve specific problems and scenarios that arise while using System Center Service Manager. It will also be useful to users of 2010 in learning new features and capabilities.

Over 30 recipes to automate your mission-critical tasks using the new and powerful Microsoft System Center 2016 OrchestratorAbout This Book* Create powerful runbooks for the entire System Center 2016 product line* Explore System Center 2016 Orchestrator to manage and automate your datacenter* A recipe-based guide to using SCO efficientlyWho This Book Is ForIf you are a system administrator and want to simplify the process of automating system administration tasks using System Center Orchestrator 2016 then this book is for you. A basic knowledge of SCO is expectedWhat You Will Learn* Create Runbooks for IT Service Management processes* Design and create Runbooks for System Center Confguration Manager and Virtual Machine Manager* Set up System Center Orchestrator, making it highly available* Create branching, looping, and child Runbooks to completely master System Center 2016 Orchestrator* Implement a security model for your System Center Orchestrator deployment and to execute Runbooks* Manage and automate your Datacenter with powerful Runbooks* Automate your System Center environmentIn DetailWith Microsoft System Center 2016 Orchestrator Cookbook, you will start by learning how to efficiently install and secure System Center Orchestrator. You will then learn how you can create configuration files for SCO 2016. After initial installation and configuration, you will soon be planning and creating functional and fault-tolerant System Center runbooks to automate daily tasks and routine operations. Next you will delve into runbooks; you will learn how to create powerful and advanced runbooks such as Building your Runbook without a Dead End. You will also learn to create simple and advanced runbooks for your daily tasks. Towards the end of the book, you will learn to use SCO for other interesting tasks and also learn to maintain and perform SCO health checks.By the end of the book, you will be able to automate your administrative tasks successfully with SCO.Style and approachThis book is written in a practical, cookbook style with numerous chapters and recipes focusing on creating runbooks to automate mission-critical and everyday administration tasks.

Over 31 simple yet incredibly effective recipes for installing and managing System Center 2016 Endpoint Protection About This Book This is the most practical and up-to-date book covering important new features of System Center 2016 Endpoint protection Gain confidence in managing IT and protecting your server against malware and other threats Configure and automate reporting features and also prepare yourself for a simple and pain-free migration process Who This Book Is For If you are a System Administrator or Engineer using System Center 2016 Endpoint Protection, then this book is for you. You should have a good background with Microsoft products in general, although no knowledge of Endpoint Protection is required. What You Will Learn Explore the best practices for Endpoint Protection in System Center Configuration Manager Provision the Endpoint Protection Client in a Disk Image in Configuration Manager Get to know more about the Security Center Configure definition and engine client updates to be optimum for your bandwidth Make your application or server work with Endpoint Protection enabled Find out how to deal with typical issues that may occur with Endpoint Protection Know how to respond to infections that often occur In Detail System Center Configuration Manager is now used by over 70% of all the business in the world today and many have taken advantage engaging the System Center Endpoint Protection within that great product. Through this book, you will gain knowledge about System Center Endpoint Protection, and see how to work with it from System Center Configuration Manager from an objective perspective. We'll show you several tips, tricks, and recipes to not only help you understand and resolve your daily challenges, but hopefully enhance the security level of your business. Different scenarios will be covered, such as planning and setting up Endpoint Protection, daily operations and maintenance tips, configuring Endpoint Protection for different servers and applications, as well as workstation computers. You'll also see how to deal with malware and infected systems that are discovered. You'll find out how perform OS deployment, Bitlocker, and Applocker, and discover what to do if there is an attack or outbreak. You'll find out how to ensure good control and reporting, and great defense against threats and malware software. You'll see the huge benefits when dealing with application deployments, and get to grips with OS deployments, software updates, and disk encryption such as Bitlocker. By the end, you will be fully aware of the benefits of the System Center 2016 Endpoint Protection anti-malware product, ready to ensure your business is watertight against any threat you could face. Style and approach Build robust SCEP and AV policies and discover the new potential of exciting new features of SCEP 2016.