Ministry Of Hospital Chaplains

Evaluating the success of hospital chaplaincy has been a difficult task, but finally an effective approach has been developed. Ministry of Hospital Chaplains: Patient Satisfaction presents the Patient Satisfaction Instrument for Pastoral Care (PSI) which measures the quality and character of spiritual care and can contribute to the establishment of professional norms. To find out whether specific changes in pastoral practices lead to increased satisfaction among patients, this test can be used periodically. As you will see, this allows managers and department heads to identify and monitor specific functions and areas in which improvement is needed. Ministry of Hospital Chaplains will help you analyze the background variables that are associated with patient satisfaction, the styles of pastoral care that are linked to better hospital outcomes, and the usefulness of different pastoral activities. In the end, you will be able to use empirical evidence to demonstrate to hospital administrators that patients appreciate pastoral care and that chaplains are helping patients recuperate, experience an easier time at the hospital, and get home more quickly. Besides discussing how to evaluate the effectiveness of chaplains, this insightful book explores: enacting continuous improvement efforts pastoral care characteristics that predict a patient’s readiness to return home how attention to details can build protocols that respond to patients questionnaire responses from 2,000 discharged hospital patients in the U.S. and Canada why the need to evaluate the benefits of pastoral care exists the aspects of pastoral care most important to patients Chaplains in general and those in psychiatric hospitals, hospital administrators, managed care directors, and seminary professors of pastoral care will be glad to know that a technique for evaluating pastoral services has finally arrived. The guessing game is over. Now, you will know what your patients think of the services your hospital offers, and you can measure alternative approaches to pastoral care delivery when discontent is registered.

The contributors include twelve staff chaplains of the Division of Pastoral Care, Luthernan General Hospital, Park Ridge, Illinois, in addition to a church historian, an ethicist, a research psychologists, and an expert on substance abuse. Book jacket.

Evaluating the success of hospital chaplaincy has been a difficult task, but finally an effective approach has been developed. Ministry of Hospital Chaplains: Patient Satisfaction presents the Patient Satisfaction Instrument for Pastoral Care (PSI) which measures the quality and character of spiritual care and can contribute to the establishment of professional norms. To find out whether specific changes in pastoral practices lead to increased satisfaction among patients, this test can be used periodically. As you will see, this allows managers and department heads to identify and monitor specific functions and areas in which improvement is needed. Ministry of Hospital Chaplains will help you analyze the background variables that are associated with patient satisfaction, the styles of pastoral care that are linked to better hospital outcomes, and the usefulness of different pastoral activities. In the end, you will be able to use empirical evidence to demonstrate to hospital administrators that patients appreciate pastoral care and that chaplains are helping patients recuperate, experience an easier time at the hospital, and get home more quickly. Besides discussing how to evaluate the effectiveness of chaplains, this insightful book explores: enacting continuous improvement efforts pastoral care characteristics that predict a patient's readiness to return home how attention to details can build protocols that respond to patients questionnaire responses from 2,000 discharged hospital patients in the U.S. and Canada why the need to evaluate the benefits of pastoral care exists the aspects of pastoral care most important to patients Chaplains in general and those in psychiatric hospitals, hospital administrators, managed care directors, and seminary professors of pastoral care will be glad to know that a technique for evaluating pastoral services has finally arrived. The guessing game is over. Now, you will know what your patients think of the services your hospital offers, and you can measure alternative approaches to pastoral care delivery when discontent is registered.

Choose innovative strategies for ministering to patients, families, and staff in a time of change! In the scramble to cut health care costs and the need to make every penny count, the hospital chaplaincy program is at serious risk for being trimmed or eliminated. Professional Chaplaincy: What Is Happening to It During Health Care Reform? offers a clear look at the current situation and positive suggestions for showing administrators just how essential chaplaincy is. This essential volume includes original research showing the specific consequences of the new emphasis on economic rationalism, as well as moving firsthand accounts of the effects of downsizing and budget cuts. An Australian case study catalogs and analyzes the outcomes of a drive for cost efficiency in a hospital chaplain department. A thorough literature review provides opportunities for chaplains and administrators to investigate the value of pastoral care in hospital settings. Professional Chaplaincy includes practical suggestions for ways to respond to budget cuts, such as: redefining the scope of your ministry strengthening community ties ministering to staff worried about heath care reform efforts offering new programs to enrich spiritual life documenting pastoral care visits researching the value of chaplaincy to the well-being of patients and families Professional Chaplaincy offers positive ways that hospital chaplains can take action in response to the new health care paradigm. This informative book will assist you in developing future plans for maintaining and improving your hospital ministry.

The place of religion in public life continues to be a much-debated topic in Western nations. This book charts the changing role of hospital chaplains and examines through detailed case studies the realities of practice and the political debates which either threaten or sustain the service. This second edition includes a new introduction and updated material throughout to present fresh insights and research about chaplaincy, including in relation to New Atheism and the developing debate about secularism and religion in public life. Swift concludes that chaplains must do more to communicate the value of what they bring to the bedside.

Stay up-to-date in health care ministry as cultural and spiritual heterogeneity increases! Ministry in the Spiritual and Cultural Diversity in Health Care: Increasing the Competency of Chaplains identifies concrete methods for improving the provision of pastoral care to culturally and religiously diverse patients and/or residents. Experts from both inside and outside the profession—with established records in cross-cultural work and experience with religious diversity—discuss in detail the multicultural revolution that has challenged the traditional health care delivery system. With this timely resource, you will be able to respond to the requests and desires of patients and their loved ones with compassion and consideration for their cultural and spiritual backgrounds. Ministry in the Spiritual and Cultural Diversity in Health Care explores the challenges for the spiritual care professional in health care to address the emotional, cultural, and spiritual needs of a patient without assumption, bias, or discomfort for either person. In addition to advice, recommendations, and real-world examples and case studies, this valuable resource provides a guide for chaplaincy supervisors to use when training chaplain students to impart such unprejudiced care. The book is devoted to establishing chaplains who are clinically trained and certified to contribute to the increasingly pluralistic and global health care context with assorted religious, spiritual, and cultural values, beliefs, and practices. Ministry in the Spiritual and Cultural Diversity in Health Care will keep you updated on: how a health care chaplain can overlook the differing worldview of a patient and his or her family how cultural diversity impacts the work of the health care chaplain specific strategies and tools that will assist chaplains in acquiring spiritual and cultural competency definitions, obstacles, and standards of care for fostering a genuine multicultural perspective among health care givers, particularly chaplains how professional health care chaplains take leadership in responding to cultural and spiritual diversity within health care environments

Hospital-based pastoral care is a privileged yet complex area of ministry. It involves spiritual journeying to the heights and depths of human experience, often in brief and transient pastoral encounters. Illness and fear lay bare life’s realities and there is often need for reconciliation as well as healing. Chaplains, visiting clergy and the growing number of lay volunteers need to be able to interpret pained silences or body language – and often in a matter of minutes. This warm-hearted and practical handbook explores the pastoral sensitivities surrounding patient encounters and the challenges of current socio-political pressures. Through stories and examples it explores key biblical themes of love, loss, hope, grace and forgiveness, and worldly themes of dignity, discrimination, identity and choice. It explores the essential skills needed for this kind of ministry: the importance of ritual, difficult pastoral tasks, deflecting anger, caring for the carers, working in multi-faith contexts and more. It also provides a useful section of prayers, readings and other resources for a wide range of pastoral needs.