Modeling And Benchmarking Supply Chain Leadership

What is motivational dysfunction? You have seen it, you may even have experienced it, and you have certainly felt the effects of this dysfunction in your workplace. Often undiagnosed, employees suffering from motivational dysfunction have lowered motivation caused by a lack of excitement for their job. This serious issue can cost companies billions of dollars per year in lost productivity. How can you combat this in your organization? Simply put, leadership is the cure. Focusing on the people aspect of supply chains, Modeling and Benchmarking Supply Chain Leadership: Setting the Conditions for Excellence provides the framework for leading people to achieve new levels of excellence. Applying his 30 years of supply chain experience and exemplary leadership, Joe Walden details the qualities considered benchmarks for measuring leadership success. He uses the LEADERSHIP© acronym to establish a framework. Each chapter examines a critical attribute, defining it and using examples of good and bad leadership from the military and a range of commercial industries. Just as the study of operations management used the House of Quality to describe how quality is designed into and built into a product; Walden looks at how the attributes of leadership form a House of Leadership. More than a few business leaders have insinuated that the supply chain is where future competitions will be ―and winning those competitions will require leadership. While technical skills, automation of functions, and information systems are important, without the right people with the right training and skill set, supply chains will fail and motivational dysfunction will take hold. This book provides a model of leadership to motivate your team and empower them to make the decisions that set the conditions for supply chain victory.

MAP, MEASURE, AND GOVERN YOUR SUPPLY CHAIN FOR MAXIMUM BUSINESS VALUE Master proven techniques for mapping, measuring, and improving your supply chain Implement strategies and roadmaps for managing risk and increasing resilience Balance segmentation with standardization, and cost with differentiation Use supply chain KPIs to improve governance Executing the Supply Chain offers expert guidance on driving maximum business value from modern supply chain process mapping and performance measurement. Pioneering supply chain practitioners Alexandre Oliveira and Anne Gimeno introduce powerful techniques for linking processes to customer and shareholder results, systematically managing risk, and increasing resilience across even the most complex supply chain. Oliviera and Gimeno carefully introduce key process mapping and measurement concepts, thoroughly explain each relevant technique, and present proven applications and best practices from many of the world’s best companies. You’ll discover how to use your process maps to establish more effective controls, manage operations more successfully, and drive profitable change. This book’s content will be exceptionally helpful to both practitioners and students in all areas of supply chain management and strategy, including participants in leading certification programs. Executing the Supply Chain will help you align vision and action throughout your supply chain, so you can deliver far more value to both customers and shareholders. Leading practitioners Alexandre Oliveira and Anne Gimeno show how to clarify the results you expect from each process and participant, assign specific responsibilities, strengthen accountability, identify opportunities for improvement, and successfully drive the changes you need. You’ll learn how to go beyond “flows” to create process maps that make your supply network mechanisms 100% visible. Then, the authors help you use your process maps to define controls, quantitatively measure performance, and act on what your metrics tell you. Oliveira and Gimeno illuminate their techniques with many specific examples, ranging from forecasting to delivery performance, warehousing to quality assurance. This book’s techniques will enable you to implement strong governance across your supply chain—and use it to reduce risk, improve resilience, and maximize performance and profitability. ESTABLISH SUPPLY NETWORK GOVERNANCE THAT DELIVERS REAL VALUE A 5-step roadmap: from improved visibility to advanced people management DEFINE QUANTITATIVE METRICS THAT HELP YOU IMPROVE Measure what matters—in ways that are sensible, widely accepted, and actionable IDENTIFY THE TRUE ROOT CAUSES OF SUPPLY CHAIN PROBLEMS... ...and your best potential solutions USE PERFORMANCE BENCHMARKS TO DRIVE POSITIVE LONG-TERM CHANGE Realigning organizations, reshaping culture

A guide to help readers meet the demands of an evolving competitive business environment, Modeling of Responsive Supply Chain outlines novel concepts and strategies for implementing a fully integrated system of business improvement methodologies. This self-contained reference covers various key aspects of supply chain management, which is crucial to boosting industrial growth in the face of expanding globalization in the manufacturing and transportation sectors. The book focuses on topics that could potentially improve the free flow of goods and services between nations by helping users assess the performance of logistic systems deployed to achieve this end. Chapters present a conventional and evolutionary approach to coordinating all elements of the supply chain to optimize an enterprise’s competitive advantage. The authors explore different models associated with transportation, facility location, and assignments, as well as planning and scheduling. They also address diverse technologies, such as RFID tags used to monitor product flow within the supply chain network. This book addresses the importance of: Recognizing responsiveness as a metric of supply chain performance Domain interfaces for solving the optimization problem by making supply chains more responsive Coordination through contracts to enhance responsiveness System dynamics methodology to achieve responsiveness, as well as management principles, control theory, and computer simulation The use of different types of technologies to build a better supply chain that achieves higher responsiveness Few, if any, single volumes provide the detailed explanation of practical and conceptual approaches found in this book. It covers the entire spectrum of topics and will be equally useful as a reference for scholars and graduate students and as a compendium for practitioners dealing with real-life problems in contemporary supply chain management.

Managers are often under great pressure to improve the performance of their organizations. To improve performance, one needs to constantly evaluate operations or processes related to producing products, providing services, and marketing and selling products. Performance evaluation and benchmarking are a widely used method to identify and adopt best practices as a means to improve performance and increase productivity, and are particularly valuable when no objective or engineered standard is available to define efficient and effective performance. For this reason, benchmarking is often used in managing service operations, because service standards (benchmarks) are more difficult to define than manufacturing standards. Benchmarks can be established but they are somewhat limited as they work with single measurements one at a time. It is difficult to evaluate an organization’s performance when there are multiple inputs and outputs to the system. The difficulties are further enhanced when the relationships between the inputs and the outputs are complex and involve unknown tradeoffs. It is critical to show benchmarks where multiple measurements exist. The current book introduces the methodology of data envelopment analysis (DEA) and its uses in performance evaluation and benchmarking under the context of multiple performance measures.

All too often, entrepreneurs start small businesses unaware of their need for a supply chain network. And, large companies are acquired and their product lines merged with little regard for supply chain network integration and rationalization. Written for practitioners by a practitioner with 40 years of experience, Supply Chain Construction: The Ba

Achieve best practices in supply chain management Much is being written about global supply chain and sourcing options emerging in today's marketplace. Transforming supply chain management to achieve operations excellence is a mandate for many companies globally. Supply Chain Transformation walks you through this potentially difficult process and gets you started on the journey. Much more than just a how-to book, it's a why-to book that is as compelling for any business person as it is for supply chain management professionals. This book provides an invaluable road map to companies looking to transform their supply chains and organizations to achieve best practice results, beginning with guidance on how to make the case for change. Change is inevitable; growth is optional. Includes real world cases and illustrations Offers a step-by-step road map to transforming your supply chain Explains how to obtain "senior management" commitment to transformation Covers sourcing, production, and logistics process integration points with product development, marketing, sales, and finance processes as well as emerging technologies (RFID, Cloud computing, telematics, ERP, GPS/LBS & others) One of the biggest hurdles to supply chain transformation is overcoming a culture that is resistant to change. Supply Chain Transformation helps you understand the cultural resistance and evaluate where change is needed most, and then develop the game plan for overcoming resistance to achieve best practice results.

The second edition of this popular textbook presents a balanced overview of the principles of supply chain management. Going beyond the usual supply chain text, Principles of Supply Chain Management not only details the individual components of the supply chain, but also illustrates how the pieces must come together. To show the logic behind why su

Strong leadership is necessary to drive the transformational change required to build and apply digital capabilities across organizations. Digital transformation in the supply chain is a leadership problem first and foremost. This book draws out some of the key digital business strategies supply chain leaders must become familiar with as they take on the responsibilities of leading transformations within their firms. The central rationale of the book is to establish a clear business case for the performance shifts and opportunities of the Digital Supply Chain. The benefits of a digital supply chain for firms can be summarized as uniquely reducing the amount of trade-off between costs and customer satisfaction. The challenges, complexity, and management involved in transforming to a digital supply chain have slowed many firms in their implementation. The key to unlocking this value and advantage is a new, robust, and digitally aware supply chain leadership mindset. It will provide readers with a practical Digital Supply Chain Leadership Road Map that will accelerate actions in technology, analytics, talent and business models. The road map to digital transformation will step the reader through these critical dimensions and illustrate how they can support their own organizational transformation by developing greater levels of maturity. This book will be most valued by supply chain leaders in medium to large scale organizations, as well as consultants and academics interested in digital business and supply chain transformation. The book will also be valuable for students studying digital transformation, supply chain, and operations.