Neighbour The Inner Consultation

The Inner Consultation, Second Edition sets out the author’s thoughts on how consulting skills, and methods of teaching them, have evolved in the 17 years since the book’s first publication. It also develops the theme of ‘curiosity’ as the key requirement for patient-centred consulting and provides a practical consultation model with five checkpoints to work to, advice for developing skills, and suggestions for doctors to ensure they know the cues in the consultation that require their full attention. All general practitioners, GP registrars, and medical professionals will find this book essential and thought-provoking reading.

‘...a unique book, written by a unique GP. There is no-one better placed to pull together decades of learning and experience on how to achieve the greatest success in the general practice consultation. The relaxed pace of writing, the accessible examples, the clear narrative and the engaging anecdotes make this a resource that it is accessible and useful to all who seek to improve their clinical consulting skills.’ Helen Stokes-Lampard, former Chair of the Royal College of General Practitioners This brand-new book aims to help GPs establish ways of thinking, talking and behaving in the consultation that are most likely to lead to good outcomes. It describes a simple three-part approach to the consultation’s essential task, which is to convert a patient’s problem into a plan acceptable to both patient and doctor. It combines reader-friendly explanations, helpful illustrations and examples from everyday practice. Key features: Written by a respected GP, teacher, and author of the highly-regarded trilogy The Inner Consultation, The Inner Apprentice and The Inner Physician Gives GPs a framework for consulting that is easy to remember, comprehensive, adaptable, robust, exam-friendly and quickly becomes second nature Identifies and addresses key areas of anxiety for GP trainees and MRCGP candidates, including ‘How do I complete in 10 minutes?’, ‘How do I deal with difficult patients?’ and ‘What do I do when it all goes pear-shaped and I don’t know what to do?’ Gives advice and practical suggestions for how to make the difficult transition from theory to practice, from reading about the consultation to actually doing it better in real life Consulting in a Nutshell will help GPs at every career stage – from medical student to CSA candidate to experienced practitioner – to analyse, develop and grow their personal consulting style. Coming at a time of profound change in primary care, it aims to ensure that seeing patients and having good consultations becomes and remains a source of satisfaction and fulfilment. The author: Roger Neighbour is a retired GP, former Convenor of the Panel of MRCGP Examiners, and past President, Royal College of General Practitioners, UK.

In this final volume of his best-selling 'Inner' trilogy, Roger Neighbour explores the relationship between a doctor's professional and private selves. He suggests that the mind of every doctor retains an untrained 'ordinary human being' part - their Inner Physician - which makes an important, though often neglected, contribution to medical practice. This 'Inner Physician', which he also describes as the 'amateur within' or the 'expert minus the expertise', plays a major role in diagnosis and treatment, and is the chief source of insight, empathy and clinical acumen. Roger shows that skilled use of the Inner Physician is one thing that distinguishes the generalist from the specialist.

Highly Commended at the British Medical Association Book Awards 2016 Clinical Communication in Medicine brings together the theories, models and evidence that underpin effective healthcare communication in one accessible volume. Endorsed and developed by members of the UK Council of Clinical Communication in Undergraduate Medical Education, it traces the subject to its primary disciplinary origins, looking at how it is practised, taught and learned today, as well as considering future directions. Focusing on three key areas – the doctor-patient relationship, core components of clinical communication, and effective teaching and assessment – Clinical Communication in Medicine enhances the understanding of effective communication. It links theory to teaching, so principles and practice are clearly understood. Clinical Communication in Medicine is a new and definitive guide for professionals involved in the education of medical undergraduate students and postgraduate trainees, as well as experienced and junior clinicians, researchers, teachers, students, and policy makers.

A new and creative way of thinking about the consultation in primary care, for both trainees and practising GPs The book features a unique Two Houses model to help the reader move away from completing a series of tasks to focusing on the two key objectives at the heart of every consultation: Working out what matters (The House of Discovery) Deciding with the patient what to do about it (The House of Decision) Using the rich metaphors contained within these houses, the book explores common pitfalls that can beset those who are learning the craft of consulting in primary care, and encourages the reader to fill their toolbox with the skills needed to develop their own patient-centred consultation style. The GP Consultation Reimagined is based on the author's experience of teaching communication skills over 10 years as a GP Training Programme Director. "This book will not teach you to improve your consultations. That is its great merit. Instead, it will encourage you to learn how to consult better." From the Foreword by Roger Neighbour

Don’t Wait Until Something Goes Wrong to Think About Your Consultation Skills Designed specifically for busy health professionals working in primary care, The Naked Consultation: A Practical Guide to Primary Care Consultation Skills covers all aspects of the primary care consultation in a clear, concise, and highly readable manner. The book begins by breaking the primary care consultation into its components, making it easier to focus on particular areas and practise skills such as encouraging patients to explain what’s wrong, summarising and reflecting, and giving information to patients. The book then describes how to effectively use educational tools—such as videoing, random case analysis, problem case debriefing, and feedback—to improve consultations. It also explains in detail how to demonstrate proficient consultation skills in the Membership of the Royal College of General Practitioners (MRCGP) exam and the importance of these skills in appraisal/revalidation. Certified for continuing professional development (CPD®) by The CPD Certification Service, this fully updated and revised Second Edition incorporates new thinking and consultation models, including the 6 S model and the new doctor, patient, illness model. It also provides detailed analysis of the latest Royal College of General Practitioners (RCGP) assessment tools, such as the clinical skills assessment exam (CSA) and the consultation observation tool (COT). Complete with illuminating case studies, photocopiable forms, and a jargon-busting appendix, The Naked Consultation: A Practical Guide to Primary Care Consultation Skills, Second Edition offers valuable insight into the key phases of the primary care consultation, the best features of common consultation models, and the real-world application of popular consultation techniques.

Professional Practice in Paramedic, Emergency and Urgent Care explores a range of contemporary relevant topics fundamental to professional practice. Written for both pre- and post-registration paramedic students, it is also ideal for existing practitioners looking to develop their CPD skills as well as nursing and other health professionals working in emergency and urgent care settings. Each chapter includes examples, practical exercises and clinical scenarios, helping the reader relate theory to practice and develop critical thinking skills Covers not only acute patient management but also a range of additional topics to provide a holistic approach to out-of-hospital care Completion of the material in the book can be used as evidence in professional portfolios as required by the Health and Care Professions Council Professional Practice in Paramedic, Emergency and Urgent Care is a comprehensive, theoretical underpinning to professional practice at all levels of paramedic and out-of-hospital care.