Organizational Assessment

Organizational Assessment: A framework for improving performance

Enhancing Organizational Performance: A toolbox for self-assessment

The process of choosing one strategic or operational alternative over another may be the difference between success and failure. This book uses a time-tested, step-by-step, practical framework for identifying and assessing organizational issues and for choosing optimum solutions. It is written in an easy, readable style, and uses real world case studies from the author's own consulting experiences to explain the assessment and intervention process.

Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational assessment that speaks to their unique needs. Organizational Assessment and Improvement in the Public Sector provides that framework, an understanding of assessment itself, and a methodology for assessment focused on the public sector. The book introduces the concept of organizational assessment, its importance, and its significance in public sector organizations. It addresses the organizational theory that underlies assessment, including change management, organizational and individual learning, and organizational development. Building on this, the author focuses on the processes and demonstrates how the communication that results from an assessment process can create a widely accepted case for change. She presents a model grounded in the Malcolm Baldrige National Quality Program criteria but adapted for the culture of government organizations. She also addresses the criteria that form the basis for assessment and implementation and provides examples and best practices. Facing decreasing budgets and an increasing demand for services, government agencies must increase their capabilities, maximize their available fiscal and human resources, and increase their effectiveness and efficiency. They often operate in an atmosphere that prizes effectiveness but measures it in silos assigned to individual programs and a structure that encourages people to do more with less while systematically discouraging efficiency. Stressing the significant and important differences between a business and a government, this book supplies the knowledge and tools necessary to create a culture of assessment in government organizations at all levels.

Institutional Assessment: A framework for strengthening organizational capacity for IDRCs research partners

Public agencies at the federal, state, and local levels are realizing just how important it is to assess and improve their current performance and to convey information on their achievements and opportunities to staff, leaders, and decision makers as well as externally to constituents. Organizational Assessment and Improvement in the Public Sector

The book presents an avant-garde and interdisciplinary technical-entrepreneurial approach for ensuring sustainability by bringing a Systems Engineering (SE) novel mechanism applied to telemedicine context making use of space technologies into the light. The distinctive theory from herein incorporates the international expertise of the author, Cristian Vizitiu, on SE and entrepreneurship within space field. This book targets a comprehensive SE technical solution, enriched with knowledge management & entrepreneurial assessment psychometric instruments for Corporate Entrepreneurship (CE) stimulation, to achieve sustainable services based on user-centered approach.

Accompanying CD-ROM contains ... "invaluable examples and adaptations of the tools."--Page 4 of cover.