Organizational Behavior Management And Statistical Process Control

State-of-the-art fundamentals of statistical process control as a measurement system of complex interrelated behaviors and performances and the obstacles to its effective implementation are the focus of this progressive new book. Experts provide quality articles on complex performance management systems and reinforcement systems.

Organizational Behavior Management and Developmental Disabilities Services: Accomplishments and Future Directions examines the advances of Organizational Behavior Management (OBM) in human service agencies for individuals with developmental disabilities. Management researchers, working managers, and supervisors will learn strategies for effectively managing the day-to-day work performance of personnel and receive ideas for further enhancement of quality supports in human service agencies. Discussing the history of OBM and future research needs, Organizational Behavior Management and Developmental Disabilities Services offers the information you need to boost staff morale, make your workers more effective, and improve services to clients. This book contains informative training and supervision procedures that can be used in a variety of settings, such as large residential agencies, small community living arrangements, early intervention programs, and schools and related day treatment settings. Organizational Behavior Management and Developmental Disabilities Services provides you with research and techniques that will improve personal and staff effectiveness, including: expanding the scope of OBM interventions in developmental disability organizations by integrating total quality management (TQM) approaches (systems analysis, team effectiveness, measurement of consumer responses, and data analysis) into quality improvement keeping residential organizations focused on consumers by adopting short-term goals geared to the immediate benefits for clients using OBM frameworks, such as observing, analyzing, and implementing services, to help specialists involved in early intervention (EI) programs gain further insight into OBM and its relevance to EI teaching and maintaining skills, such as goal setting and keeping records of progress, for middle managers to improve services in community living settings educating professional staff, not just direct service staff, through videoptapes of sessions, preservice training, and verbal feedback to improve effectiveness in applied settings increasing acceptability of OBM procedures to service systems staff by improving acceptability assessment methodology, developing guidelines for implementing effective OBM procedures, and involving supervisory and professional staff in acceptability evaluations Organizational Behavior Management and Developmental Disabilities Services offers numerous reviews of case studies, providing you with current research and past trends that indicate the successes and failures of OBM and how efficient methods can be used in different areas of human services. Containing graphs and concise charts that summarize research findings, Organizational Behavior Management and Developmental Disabilities Services will help you and your staff implement OBM methods that will improve your effectiveness and better serve clients with developmental disabilities.

Organizational Culture, Rule-Governed Behavior and Organizational Behavior Management is an introduction to concepts that link organizational behavior management (OBM) with the fields of organizational ecology, cultural anthropology, organizational development, and organizational behavior. This important book can help OBM researchers and managers more precisely analyze complex work environments to develop more comprehensive yet highly focused interventions to improve individual and organizational effectiveness. Organizational Culture, Rule-Governed Behavior and Organizational Behavior Management includes theoretical accounts of rule-governed behavior and cultural practices that expand the OBM’s boundaries to include more comprehensive analyses and intervention designs that can lead to more effective and larger scale interventions. Although OBM researchers have long recognized that the relationships between an organization and its environment are important for survival, they have not made organization-environment relations a primary focus of their interventions. In addition, most descriptions of OBM interventions have not included a precise account of how the components of the interventions bring about ultimate performance changes they produce. With this book, OBM researchers will learn how to identify organizational behavior/performance targets that can be changed and adapted to constantly changing competitive environments to improve an organization’s chances of survival. It also outlines two theories of rule-governed behavior. These theories characterize and explain how rules and their descriptions work to change or maintain effects of delayed rewards on current behavior/performance relationships. In so doing, they fill in the missing links required to achieve more valid and precise analyses of work environments that can be expected to result in more precise and effective OBM interventions. In Organizational Culture, Rule-Governed Behavior and Organizational Behavior Management, OBM researchers will learn how organizational cultural practices, organizational effectiveness, and rule-governed behaviors in organizations interact in complex ways to determine, in part, the adaptability and long-term survival of organizations. Reading this book will help academics, researchers, and practitioners better understand and predict how people in organizations will react to OBM interventions. All OBM managers including high-level managers, members of boards of directors and their consultants who are attempting to develop more effective organizations, will benefit from these discussions of organizational adaptation changing competitive environments. This essential volume presents organizational culture concepts cast in OBM terms that can be understood by all OBM researchers and practitioners and will be useful to anyone interested in organizational development on a large scale. Professors teaching OBM courses will find this presentation of rule-governed behavior an essential ingredient to every course in OBM.

All organizations operate in an environment that is rapidly changing. To be successful, the organization must also change. The question is what to change and how. This book will describe in some detail a number of management programs, many of which are known by their three-letter acronyms, such as Just-in-Time (JIT) or Service-Oriented Architecture (SOA). A management program is designed to improve an organization’s effectiveness and efficiency. However, there are so many management programs it is often difficult for managers to decide which one would be most appropriate for their operation. This book will describe an array of management programs and group them to indicate their primary purpose. The book will also outline a process that will enable managers to select the most appropriate management program to meet their immediate and long-term needs. Implementing a management program is no small task. It can be expensive, time-consuming, and disruptive of normal operations; therefore, the choice of the management program requires careful selection and implementation. Care must be taken to increase the likelihood of successfully implementing new ventures in all types of organizations – business, nonprofit and governmental agencies. Many ventures fail, or achieve limited success, not because the idea isn’t good but because the organization has not adequately prepared its internal capabilities to meet the environmental conditions in which it operates. An important feature of this book is that it can be updated periodically to add new programs and phase out programs no longer relevant. The book will provide readers with a comprehensive description of the most popular management improvement programs and their primary applications to their organizations. We will discuss the philosophy and principles of these programs and include a discussion on how to use each program to achieve optimum success. A central theme of this book is to not just adopt an improvement program for the sake of adopting it, but to match the improvement program with the specific needs in an organization. In the chapters that follow, we will illustrate how this matching process can be conducted. Above all, we plan the book to be a concise and useful resource to both practitioners and academics. Here is what you can expect in the chapters.

An innovative and effective approach to organizational behavioral management Despite more than 40 years of empirical and conceptual research, the contribution of behavior analysis to the world of business remains relatively small and organizational behavior management gets little attention in both the academic and professional communities. Acceptance and Mindfulness at Work presents behavioral analysis of human language that’s ready to use, with applied extensions proven to have a significant impact in organizational settings. The leading experts in the field examine how these ongoing developments can help broaden the exploration of the psychological issues relevant to organizational behavioral management (OBM) in the workplace. Acceptance and Mindfulness at Work presents conceptual and empirical articles, and reviews of working examples of Relational Frame Theory (RFT) and Acceptance and Commitment Therapy (ACT) applied to organizational behavior management. The book examines goal setting, feedback, task descriptions, and workers’ ability to learn as examples of how to affect positive change in organizations through increased productivity and improved quality of life in the workplace. The possibilities presented by RTF can lead to advancements in employee safety and training, stress and health management, employee evaluation, managing absenteeism, tardiness, and turnover, and self-management. Acceptance and Mindfulness at Work examines: cognition in OBM industrial/organization (I/O) psychology how interventions using ACT have increased psychological flexibility rule-following feedback task performance feedback programmed schedules of reinforcement goal setting, goal statements, and goal-directed behavior how psychological flexibility and job control can predict learning, job performance, and mental health and much more Acceptance and Mindfulness at Work is a vital professional resource for organization development practitioners and human resource managers.

Capitalize on the principles of psychology to develop more effective leadership! Whether you work in a smokestack industry, the service sector, or a high-tech information-based business, the basic principles of industrial/organizational psychology you will find in The Handbook of Organizational Performance can help you obtain better performance from your employees. This comprehensive volume contains all the information you need to understand on-the-job behavior and effectively manage your employees. The Handbook of Organizational Performance gives you the tools and techniques you need to reward positive employee behaviors and correct undesirable ones before they become destructive habits. Using the principles of industrial/organizational psychology, you will learn how to train employees, how to determine criteria for performance appraisals, and how to establish leadership in the workplace. The Handbook of Organizational Performance is a comprehensive guide to all areas of management, including: designing more effective training managing occupational stress using ”pay-for-performance” plans reducing job-related injury and illness taking an active role in occupational safety encouraging business ethics With its clear structure and helpful charts, tables, and figures, The Handbook of Organizational Performance is an indispensable management tool and an essential text for students of business.

This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.