Pathways To Nonprofit Excellence

Fourth in a series of reports on the changing nature of public service in government and the nonprofit sector, Pathways to Excellence focuses on a unique survey of contemporary thinking about creating effective nonprofit organizations. Based on interviews with 250 leading thinkers from the worlds of philanthropy, scholarship, and consulting, as well as 250 executive directors of some of the nation's most effective nonprofits, the book argues that there is no one best way to higher performance. Although higher performance clearly requires a commitment to excellence, it can be achieved along more than one pathway using one of several different strategies. Pathways to Excellence shows that every nonprofit organization can improve—no matter how well or poorly it is currently performing—often by taking simple first steps up a development spiral to high performance.

Fourth in a series of reports on the changing nature of public service in government and the nonprofit sector, Pathways to Excellence focuses on a unique survey of contemporary thinking about creating effective nonprofit organizations. Based on interviews with 250 leading thinkers from the worlds of philanthropy, scholarship, and consulting, as well as 250 executive directors of some of the nation's most effective nonprofits, the book argues that there is no one best way to higher performance. Although higher performance clearly requires a commitment to excellence, it can be achieved along more than one pathway using one of several different strategies. Pathways to Excellence shows that every nonprofit organization can improve—no matter how well or poorly it is currently performing—often by taking simple first steps up a development spiral to high performance.

"The nonprofit sector survives because it has a self-exploiting work force: wind it up and it will do more with less until it just runs out. But at some point, the spring must break." America's nonprofit organizations face a difficult present and an uncertain future. Money is tight. Workloads are heavy, employee turnover is high, and charitable donations have not fully rebounded from the recent economic downturn. Media and political scrutiny remains high, and public confidence in nonprofits has yet to recover from its sharp decline in the wake of well-publicized scandals. In a recent survey, only 14 percent of respondents believed that nonprofits did a very good job of spending money wisely; nearly half said that nonprofit leaders were paid too much, compared to 8 percent who said they earned too little. Yet the nonprofit sector has never played a more important role in American life. As a generation of nonprofit executives and board members approaches retirement, it becomes increasingly important to ensure that their organizations are prepared to continue their missions—that they are built to last in a supremely challenging environment. Paul Light, renowned expert on public service and nonprofit management, strongly argues for capacity-building measures as a way to sustain and improve the efforts of the nonprofit sector. With innovative data and insightful analysis, he demonstrates how nonprofits that invest in technology, training, and strategic planning can successfully advance their goals and restore public faith in their mission and capabilities. He explains the ways in which restoration of that faith is critical to the survival of nonprofits—another important reason for improving and then sustaining performance. Organizations that invest adequately in their infrastructure and long-term planning are the ones that will survive and continue to serve.

The nonprofit sector has never been under greater pressure to prove itself. With missions expanding and funding never more competitive, the sector suffers from a general impression that it is less efficient and more wasteful than its government and private competitors. Its funders, be they governments, charitable foundations, or individual givers, have never seemed so insistent about economy and results, while its clients, be they communities or individuals, have never been more demanding about efficiency and responsiveness. How the nonprofit sector does its work is becoming almost as important to funders and clients as what the sector actually delivers by way of goods and services.The problem is that there is virtually no agreement on just how nonprofits can improve. Unlike the federal government, the nonprofit sector is still at the beginning of its reform journey and its networks of consultants, management associations, and scholars are only beginning to develop the research base to know what reforms might work under what conditions. In Making Nonprofits Work, Paul C. Light charts the current trends of management reform in the nonprofit sector and assesses the climate for reform at the local and national levels. Light examines the four popular philosophies, or "tides," being advocated— scientific management, liberation management, war on waste, and watchful eye—offering examples and caveats from a portfolio of recent experience. Drawing on confidential interviews with leaders in nonprofit management reform, a detailed search of Internet sources, and a survey of state associations of nonprofit organizations, Light's findings suggest that the nonprofit sector has a remarkable opportunity to prevent the excesses and fadism that have dominated reform efforts in government and the private sector. He cautions leaders in the nonprofit sector to recognize the limits of various reform models, to set priorities carefully, and to limit investments of reform energ

For those who aspire to the position of CEO, the author details the search interview process from the perspective of the candidate, explains how to maximize the chances of getting a job offer, and offers sensible suggestions for salary negotiations. And for those already in a leadership role, Powell surveys several crucial administrative skills - including time management, making meetings productive, the art of delegation, and control and use of technology. He illuminates the often difficult task of building a successful team and describes how to employ the best aspects of Total Quality Management. Powell describes how to select qualified personnel and evaluate senior staff members in order to achieve maximum potential from staff. Also, he outlines the steps necessary for gaining and maintaining financial stability.

Build your nonprofit into a high performer with this practical approach to purpose, strategy, operations, and governance Planning is vital to achieving your nonprofit's purpose too bad most nonprofits are strapped for time. Not anymore. Using a lightning-fast and inclusive process, Results Now® puts purpose, strategy, operations, and governance into one user-friendly, comprehensive plan that your board can pass in a single vote and your organization can maintain as a regular part of its business throughout the year. Results Now for Nonprofits relies on accountability and performance measurement to increase the level of effective decision-making. This "big picture first, details next" planning process helps you: Use the Results Now master plan as a centerpiece of board meetings and as a standard part of board meeting advance information Foster a welcome climate for give-and-take strategic thinking Clarify the organization's story for the community and keep people on point about what's important Develop team cohesion Orient newer leadership members and recharge seasoned ones Attract new funders who reward nonprofits who plan A must-have for all nonprofit executives and directors, members of boards and trustees, and nonprofit managers, Results Now for Nonprofits is a results-driven, practical tool that will help your organization achieve its mission, values, and destiny.