Peoplework The Human Touch In Workplace Safety

Workplace safety is failing. Despite better procedures now in place on the job, people are still getting hurt. The problem lies in our thinking. We must shift the focus from rules to relationships. In PeopleWork, author and safety management consultant Kevin Burns presents his M4 Method of people-centered management for safety in the workplace. He lays out the practical, how-to steps that frontline supervisors and safety people can master. This promotes a relationship-based culture focused on mentoring, coaching, and inspiring teams. It's an approach that ultimately improves employee productivity and allows everyone to achieve their personal goals and the goals of their company. With PeopleWork, you can raise workplace safety to a level where it actually works.

Do you want to make a difference? There are many ways someone in a leadership role can have a positive impact on the lives of their employees. Perhaps there is no leadership responsibility more profound than creating a sustainable, injury-free workplace. Every person who goes to work expects to return home in the same condition. When someone is hurt, the adverse effects of their injury ripple through the employee's family and friends. Achieving an injury-free environment is one of the most difficult problems many leaders face. Indeed, during 35 years in manufacturing I never discovered a singular solution to this challenge. However, over these years I observed quite a few leadership actions that significantly contributed to less risk-taking, greater hazard awareness and genuine collaborative efforts among employees and supervisors. Leaders who understood, embraced, and implemented these strategies saw a dramatic reduction in incidents and injuries at their facilities. In my experience, organizations with the best safety performances do not have a secret. They simply do a lot of small things collectively and strategically well. That's really what this book is about. It is a collection of leadership concepts, thoughts, words, and actions that (when strategically implemented) can move your organization toward a better safety future. There are no 'silver bullets' here. On the other hand, you don't have to do all of these things to be successful in your safety journey. The first section of the book takes a look at some fundamental concepts everyone who is striving to achieve safety excellence should understand. It includes a discussion on compliance versus commitment, how to develop a safety strategy, why people make mistakes and take risks, and an overview of a Just Culture. The core of the book reviews some key research findings in social psychology, sociology and neuroscience. I share personal experiences of highly effective leadership. And I recount other situations that exemplify the wrong approach. In each case, I discuss how you can leverage these concepts in a practical way to improve your safety leadership skills. Topics include: how our thoughts can drive our behaviors when it comes to safety, how the words we use can be influential on personal decision-making, how social influence and leadership actions can drive safety performance, and how to facilitate the right personal safety conversation. At the end of each chapter, there is a segment called the SAFETY LEADER'S TOOLBOX. This toolbox contains over 70 practical tools and tips for being a more effective safety leader! Readers are encouraged to consult the SAFETY LEADER'S TOOLBOX for small changes in what you think, say, and do to shape your safety culture. I invite you to put on your safety shoes and walk with me. Together we will consider how you can lead your organization to exceptional safety performance. Spoiler alert! One essential leadership skill is knowing why, how, and what to talk about when it comes to safety. Where do you begin? Start with a "Why" of caring. If you start with caring as your personal motive, you won't have to do everything perfectly. Your employees will want to do the right things for the right reasons. You can read this book in chapter order. You can also go to a specific chapter to learn more about a particular topic. Either way, you are encouraged to consult the SAFETY LEADER'S TOOLBOX throughout this book for small changes in what you think, say, or do to shape your safety culture. Choose a set of tools from the TOOLBOX that will enable you to move toward your safety vision. Start making a difference in the lives of others!

This title was first published in 2002: This volume presents a method to investigate the human performance issues associated with an accident or incident, with a detailed discussion of the types of data to collect, and methods of collecting and analyzing data. The book should be of interest to accident/incident investigators, specialists in nuclear, chemical processing, aviation and other critical industries, safety experts, researchers and students in the field of human error, human factors, ergonomics and industrial engineering, and government agencies for regulation, health and safety.

The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resu

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

No manager wants to see employees get hurt, but few are fully prepared to play meaningful roles in safety. The Manager’s Guide to Workplace Safety is designed to provide managers with the relevant knowhow and proactive approaches to understand and take on safety management. With over 70 years of combined safety-training experience, authors R. Scott Stricoff and Donald R. Groover have worked with executives, managers, and supervisors from across the world to make significant advances in keeping people safe, engaged, and motivated in the workplace. Going beyond the generalities of typical safety resources, this book provides practical guidance on what an individual with management responsibility should do to support and drive safety excellence.

Violence at work, ranging from bullying and mobbing, to threats by psychologically unstable co-workers, sexual harassment and homicide, is increasing worldwide and has reached epidemic levels in some countries. This updated and revised edition looks at the full range of aggressive acts, offers new information on their occurrence and identifies occupations and situations at particular risk. It is organised in three sections: understanding violence at work; responding to violence at work; future action.

Next Generation Safety Leadership illustrates practical applications that bring theory to life through case studies and stories from the author's years of experience in high-risk industries. The book provides safety leaders and their organisations with a compelling case for change. A key predictor of safety performance is trust, and its associated components of integrity, ability and benevolence (care). The next generation of safety leaders will take the profession forward by creating trust and psychological safety. The book provides safety leaders with actionable goals to enable positive change and translates academic languages into practical applications. It leaves the reader with a clear strategy to move forward in developing a safety plan and utilizes stories, humor, and case studies set in high-risk industries. Written primarily for the safety community and can be used to influence day to day safety operations in high-risk organisations.