Person Focused Health Care Management

Moves beyond traditional definitions of patient-centered care to improve the experience of a "real person" as patient How might the entire system for producing, delivering, and paying for health care be changed so that real people fare better than they currently do? This text applies "person-focused" principles to health management decision-making aimed at improving the personal experience of care within health care institutions to improve outcomes and cost savings. Written and edited by distinguished educators and researchers with decades of health care policy experience, the text examines how health care managers can initiate and direct the process of system transformation by understanding and using a greater "person-focus" in their decision-making. It encompasses the key domains of management competencies defined by the AUPHA, CAHME, and NCHL. The text brings together experts across a variety of health care management disciplines to examine how managerial decisions affect the personal experience of patient care. It is based on observations that many of the current problems facing health care managers are caused by lack of attention to what happens when real people are transformed into "patients" and treated routinely by the US health care system. Moving beyond traditional definitions of patient-centered care, the book explores how our entire system for producing, delivering, and paying for care can be changed so that the internal experience of people receiving care is a positive one. The book helps to develop specific rules for improving the experience of care through better managerial decision-making. Case studies with discussion questions facilitate creative problem solving based on sound decision-making. Also included are extensive links to online content along with an Instructor's Manual, PowerPoint slides and more. Key Features: Describes how the person-focused model leads to better outcomes Discusses the impact of management decisions on the personal experience of clinical care Addresses the personal and clinical problems created through our current system's standard health care delivery and financing Applies basic principles of management decision-making to key operational issues to improve the personal experience of care Fulfills key learning competencies defined by AUPHA, CAHME, and NCHL

This concise, reader-friendly, introductory healthcare management text covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader’s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered.

An evidence-based analysis of the opportunities and challenges of moving towards more person-centred health systems.

While the benefits of Person-Centered Care (PCC) to both caregivers and care-receivers are significant, development and implementation can be undermined by unsupportive or absent documentation. A timely response to emerging needs in long-term care, this innovative and practical toolkit provides expert guidance as well as specific policy and workforce documents that assist healthcare professionals to advance and sustain a PCC philosophy in their care community. Person-Centered Care: A Policies & Workforce Toolkit for Long-Term Care Settings delivers an overview of PCC, educates organizational stakeholders on core concepts, presents policies and procedures in the advancement of PCC, and describes the essential function of job descriptions as related to recruitment, new team member selection, orientation, supervision and performance management. Delivers step-by-step guidance for developing, implementing, and managing PCC policies in long-term care communities Provides ready-to-use, adaptable documents to establish an organizational foundation for PCC Offers practical suggestions, real-life examples, and field-tested directives for PCC Prevents imprecise, outdated and conflicting policies and procedures that can lead to penalties or loss of certification Includes a complete collection of PCC policies and job descriptions accessed in the appendix and online Written by leading experts in the field, Person-Centered Care: A Policies & Workforce Toolkit for Long-Term Care Settings is an invaluable resource for any long-term care provider seeking to reach their goals of implementing and sustaining person-centered care.

This textbook provides a practice-focused case study based exploration of how the ideas of person-centeredness can be developed and incorporated in to everyday practice. This how-to guide supports person-centred care and reflects the challenges of implementing and pursuing this practice to make it a reality in healthcare. With clear and accessible guidance through the use of chapter overviews, key points, activities and web-based resources, this is an important book for anyone interested in developing a person-centred approach to care. Students taking nursing, midwifery, and health and social care programmes will find this extremely valuable reading as they learn to develop person-centred practice, as will experienced practitioners seeking to deliver the very best care possible.

This forward-looking volume challenges professionals and interested lay readers to reconsider our ways of looking at health and wellness, illness and disease, and the goals of health/healthcare systems. Reframing health systems as complex adaptive systems, the book identifies health care as a central aspect of social care and security for all people, particularly the most vulnerable. From there, the author outlines necessary organizational, design, medical, and community steps toward building health systems that view and practice health care as a human right and can produce optimum care in the long term. And extensive illustrations display effective collaborative problem solving within these systems, in both intriguing theoretical models and the real world. Highlights of the coverage: · Systems and complexity thinking in health and health care · Redesign based on “first principles” · Redesign from an organizational perspective · Working together effectively and efficiently to achieve a common purpose · Analyzing “the workings” of health systems as complex adaptive systems · Person-centered, equitable, and sustainable health systems: achieving the goal Health System Redesign brings a voice and a vision to the most pressing problems in healthcare service delivery, and offers new goals and purpose to health policymakers, health financiers, organizational leaders, clinicians, and concerned members of the local community

This English edition helps students and nursing professionals give each patient their unique position in healthcare delivery. The book provides tools to connect key topics and innovations in healthcare, developing a complete perspective on patient/person-centred care. It provides a comprehensive picture of important and recent insights on health and care. At its core, nurses provide care with a focus on the patient as a person. This person-centred care engages each patient's needs, preferences and expectations when providing integrated care. In this volume, care starts from the patient's point of view rather than from the role and function of the healthcare professional. The author relates themes such as relational care delivery, shared decision-making and empowerment to key concepts such as patient- and family-centred care, integrated care, patient-centred leadership(styles), quality of care and value-based healthcare. This book briefly and powerfully integrates these themes and describes them from a patient and client perspective, underpinned by the scientific literature on them. The themes are linked in a flowchart, starting from illness and working towards health, extending health even if people have a (physicalor mental) health problem. The purpose of this book is to offer a professional view of person-centred care. It stresses the importance of shared-decision making and leadership in promoting health in the care-setting. As such, it will be essential for any healthcare professional.

To receive the greatest value for health care, it is important to focus on issues of quality and disparity, and the ability of individuals to make appropriate decisions based on basic health knowledge and services. The Forum on the Science of Health Care Quality Improvement and Implementation, the Roundtable on Health Disparities, and the Roundtable on Health Literacy jointly convened the workshop "Toward Health Equity and Patient-Centeredness: Integrating Health Literacy, Disparities Reduction, and Quality Improvement" to address these concerns. During this workshop, speakers and participants explored how equity in care delivered and a focus on patients could be improved.