Pine Gilmore S Field Guide For The Experience Economy
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Pine Gilmore s Field Guide for the Experience Economy
Author | : B. Joseph Pine |
Publsiher | : Unknown |
Total Pages | : 10 |
Release | : 2005-06-30 |
Genre | : Business & Economics |
ISBN | : 0977784606 |
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The Experience Economy With a New Preface by the Authors
Author | : B. Joseph Pine II,James H. Gilmore |
Publsiher | : Harvard Business Press |
Total Pages | : 412 |
Release | : 2019-12-10 |
Genre | : Business & Economics |
ISBN | : 9781633697980 |
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Time is limited. Attention is scarce. Are you engaging your customers? Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral? Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections--and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel by offering compelling experiences for their customers, resulting not only in increased customer allegiance but also in a more profitable bottom line. Translated into thirteen languages, The Experience Economy has become a must-read for leaders of enterprises large and small, for-profit and nonprofit, global and local. Now with a brand-new preface, Pine and Gilmore make an even stronger case for experiences as the critical link between a company and its customers in an increasingly distractible and time-starved world. Filled with detailed examples and actionable advice, The Experience Economy helps companies create personal, dramatic, and even transformative experiences, offering the script from which managers can generate value in ways aligned with a strong customer-centric strategy.
The Experience Economy
Author | : B. Joseph Pine,James H. Gilmore |
Publsiher | : Harvard Business Press |
Total Pages | : 276 |
Release | : 1999 |
Genre | : Business & Economics |
ISBN | : 0875848192 |
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This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.
The Experience Economy
Author | : B. Joseph Pine,James H. Gilmore |
Publsiher | : Harvard Business Press |
Total Pages | : 392 |
Release | : 2011 |
Genre | : Business & Economics |
ISBN | : 9781422161975 |
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With this fully updated edition of the book, Pine and Gilmore make an even stronger case that experience is the missing link between a company and its potential audience.
Summary The Experience Economy
Author | : BusinessNews Publishing, |
Publsiher | : Primento |
Total Pages | : 29 |
Release | : 2014-10-14 |
Genre | : Business & Economics |
ISBN | : 9782511018385 |
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The must-read summary of B. Joseph Pine II and James Gilmore's book: "The Experience Economy: Work is Theatre and Every Business a Stage". This complete summary of B. Joseph Pine II and James Gilmore's book "The Experience Economy" shows that every company is based on what they choose to charge money for. In their book, the authors explain the benefits of the Experience Economy and how to transition your business into it. By following their advice, your company will combine entertainment with knowledge or skill, offering your customers excellent added-value and making you successful. Added-value of this summary: • Save time • Understand key concepts • Expand your business knowledge To learn more, read "The Experience Economy" and find out how you can add value to your products with the Experience Economy.
Handbook on the Experience Economy
Author | : Jon Sundbo,Flemming SËrensen |
Publsiher | : Edward Elgar Publishing |
Total Pages | : 496 |
Release | : 2013-09-30 |
Genre | : Business & Economics |
ISBN | : 9781781004227 |
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This illuminating Handbook presents the state of the art in the scientific field of experience economy studies. It offers a rich and varied collection of contributions that discuss different issues of crucial importance for our understanding of the exp
Authenticity
Author | : James H. Gilmore,B. Joseph Pine II |
Publsiher | : Harvard Business Review Press |
Total Pages | : 320 |
Release | : 2007-10-18 |
Genre | : Business & Economics |
ISBN | : 9781633690578 |
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Contrived. Disingenuous. Phony. Inauthentic. Do your customers use any of these words to describe what you sell—or how you sell it? If so, welcome to the club. Inundated by fakes and sophisticated counterfeits, people increasingly see the world in terms of real or fake. They would rather buy something real from someone genuine rather than something fake from some phony. When deciding to buy, consumers judge an offering's (and a company's) authenticity as much as—if not more than—price, quality, and availability. In Authenticity, James H. Gilmore and B. Joseph Pine II argue that to trounce rivals companies must grasp, manage, and excel at rendering authenticity. Through examples from a wide array of industries as well as government, nonprofit, education, and religious sectors, the authors show how to manage customers' perception of authenticity by: recognizing how businesses "fake it;" appealing to the five different genres of authenticity; charting how to be "true to self" and what you say you are; and crafting and implementing business strategies for rendering authenticity. The first to explore what authenticity really means for businesses and how companies can approach it both thoughtfully and thoroughly, this book is a must-read for any organization seeking to fulfill consumers' intensifying demand for the real deal.
Designing Experiences
Author | : J. Robert Rossman,Mathew D. Duerden |
Publsiher | : Columbia University Press |
Total Pages | : 257 |
Release | : 2019-07-23 |
Genre | : Business & Economics |
ISBN | : 9780231549516 |
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In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user’s perspective. They provide a framework of experience types, explaining people’s engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy. Designing Experiences features a foreword by B. Joseph Pine II.