Preventing Crises At Your University

A new playbook for effective crisis management in higher education. Unlike other industries, in higher education an institution's most important asset is its reputation. Yet as fundamental as it is, many leaders continue to view managing reputation as dishonest and counterproductive, a suspect process that undermines the very idea of reputation as an organic outcome of reality. When leadership credibility is on the line, though, and an institution's reputation is facing potentially irreparable damage, the concept of reputational risk moves from being nebulous to all too tangible. In Preventing Crises at Your University, Simon Barker demonstrates how critical it is for colleges and universities to align strategy and values with decision-making during times of crisis. Arguing that leaders must stop considering the discussion of reputational risk as unseemly, he demonstrates that this discussion is in fact a strategic imperative for every leader. Significant reputational damage, Barker asserts, is not the inevitable outcome of a crisis but of a poor response. Defining a new crisis leadership playbook to deal with self-inflicted crises, he also • explains what typically goes wrong in a crisis; • describes how to prevent crises from escalating; • demonstrates how a stakeholder-centric model of communications can help mitigate reputational damage; and • introduces a number of original concepts, including a Reputational Risk Management Framework, a Reputational Risk Maturity Model, and a Culture and Capability matrix. Moving beyond the theoretical by presenting case studies of real crises involving sexual assault, freedom of speech, student protests, faculty misconduct, and a broad range of financial, social, and ethical issues, the book highlights and underscore key concepts around effective management of reputational risk. Ultimately, Preventing Crises at Your University serves as a wake-up call for all higher education leaders and board members.

A practical, hands-on resource that is filled with examples,samples, forms, and checklists, Campus Crisis Managementwill help administrators evaluate, revise, or establish acomprehensive crisis management plan appropriate for theirinstitution. Campus Crisis Management contains the must-haveinformation on crisis management and · Explains how todevelop a comprehensive crisis management system · Identifies thedifferent types of crises using the Crisis Matrix · Examines thestructure, operation, and training of a crisis team · Presents acomprehensive approach for developing a campus crisis managementplan · Exploresstrategies for working with the media · Tells how towork with outside agencies · Includesinformation on critical incident stress management

In the latest edition of School Crisis Prevention & Intervention, Mary Margaret Kerr, a nationally recognized expert in school crisis response and a leading urban educator, along with new coauthor, Garry King, a specialist in youth welfare, synthesizes and assembles the best current practices of law enforcement, threat assessment, psychology, and communications in a single, streamlined volume. Such a valuable guide prepares school personnel, including counselors and administrators, with the requisite skills at all crisis stages—from preparation and prevention to intervention and recovery. Dozens of actual cases illustrate key concepts and procedures, while allowing readers to assess their preparedness. Helpful forms and checklists can be used to set priorities and ensure accountability. Interactive features inspire critical reflection and aid in developing problem-solving skills. Outstanding features include . . . • Latest federal guidelines and policies dealing with all phases of crises • Comprehensive agenda for initial crisis team training • Practical and sensitive methods to facilitate recovery and provide support • Recommendations for collaborating with community-based emergency response services • Proficient ways to communicate with staff, students, parents, community, and media

The first comprehensive text on stress and crisis management specifically tailored to courses focusing on the family Organized by stress model, this book helps readers understand the relationships among models, research, crisis prevention, and crisis management with individuals and families. Providing a balance of theory, research, hands-on applications, and intervention strategies, this innovative text presents a comprehensive overview of the field. Intended Audience Individual and Family Stress and Crises is ideal as a core text for upper division undergraduate and graduate students in courses such as Family Crisis, Family Stress & Coping, and Dysfunctions in Marriage & Family.

Crisis Communication in Canada offers a unique scholarly and professional contribution, synthesizing recent research and providing a context for practical advice.

Psychological Crisis Intervention: The SAFER-R Model is designed to provide the reader with a simple set of guidelines for the provision of psychological first aid (PFA). The model of psychological first aid (PFA) for individuals presented in this volume is the SAFER-R model developed by the authors. Arguably it is the most widely used tactical model of crisis intervention in the world with roughly 1 million individuals trained in its operational and derivative guidelines. This model of PFA is not a therapy model nor a substitute for therapy. Rather it is designed to help crisis interventionists stabile and mitigate acute crisis reactions in individuals, as opposed to groups. Guidelines for triage and referrals are also provided. Before plunging into the step-by-step guidelines, a brief history and terminological framework is provided. Lastly, recommendations for addressing specific psychological challenges (suicidal ideation, resistance to seeking professional psychological support, and depression) are provided.

The first comprehensive text on stress and crisis management specifically tailored to courses focusing on the family Organized by stress model, this book helps readers understand the relationships among models, research, crisis prevention, and crisis management with individuals and families. Providing a balance of theory, research, hands-on applications, and intervention strategies, this innovative text presents a comprehensive overview of the field. Intended Audience Individual and Family Stress and Crises is ideal as a core text for upper division undergraduate and graduate students in courses such as Family Crisis, Family Stress & Coping, and Dysfunctions in Marriage & Family.