Quality Of Work Life Job Satisfaction And Job Performance

1.1 PREFACE : An organization, whether a business or an Industrial enterprise needs money, material, machinery and men for its survival and growth. The success or failure of an organization depends upon the effective combination of these factors. However, the management of ‘men’ means the employees of the organization. Their contribution towards organizational goal is well known to all, since pre-historic time to the most recent time. Whenever we talk about effectiveness and efficiency of an organization, we have to take a serious cognizance of employees as a major determining factor. Organizational effectiveness is critically dependant on how it attracts, recruits motivates and retains its work force. Today’s organizations need to be more flexible so that they are equipped to develop their workforce and enjoy their commitment. If we want an employee’s maximum contribution to work, he/she should be provided such a work environment where he/she will have a strong desire to work. The satisfied, happy and hard working employee is the biggest asset of any organization. The work force of any organization is responsible to a large extent for its productivity and profitability. The work environment has important bearing on the efficiency and satisfaction of the employees. A safe work environment provides the basis for a person to enjoy working. The work should not pose a health hazard for the person. Work performance is constantly affected by physical and psychological conditions of work. It is now increasingly realized that many work behavioural problems associated with performance, moral, absenteeism etc. can be solved with increasing awareness of improving the total work environment.

The book Quality of Work Life: A Comprehensive Study is written in the context of changing and emerging workplace realities. More than a decade has passed since the phrase “quality of work life” (QWL) was first introduced. During this period, QWL has been the subject of many academic papers, experiments in different settings and, recently, increased interest among managers and the popular press. This book also presents the new reality that QWL is the shared responsibility, not only for the management and workers but also the union leaders, government officials and behavioral scientists. QWL must change continually and go forward from initial problem solving to an actual partnership between management and workers. The content and the elements of the book would encourage the students to relate their own knowledge and experiences to the text.

Professorial Dissertation from the year 2012 in the subject Leadership and Human Resource Management - Miscellaneous, grade: A, Dhruva College of Management, course: Human Resource Management, language: English, abstract: The world is moving with very high speed and managing an organization has become more complex than ever before. There is a competition going on between companies to attract and retain quality human resource in order to be ahead of its competitors in a particular industry. At this backdrop, Quality of Work Life (QWL) has emerged as one of the most important aspect of Job that ensures long term association of the employees with the organization. This study is attempted to understand the impact of QWL on employee satisfaction and organizational productivity.

Available Open Access under CC-BY-NC-ND licence In this enlightening study of modern working lives in Britain, leading experts on the sociology of work draw on detailed statistical analyses to assess job quality and job satisfaction. Drawing on decades of research data on hundreds of occupational groups, the authors challenge conventional notions of ‘good work’ and consider them afresh through the lens of workers themselves. With examples from many professions, the book examines why some occupations feel more rewarding than others, regardless of factors like pay and security. Exploring fresh policies to promote the agenda for fulfilling employment, it builds an important case for genuine and sustained satisfaction in working lives.

Work provides daily meaning as well as daily bread, according to Studs Terkel. Yet work is not always a place where one feels satisfied. In order to attract and retain qualified employees in the up-coming tight labor market, companies will have to recognize that people are their most important asset. Using original research, this book describes what employees want and need from their working environment to maximize their satisfaction and their performance. It assists the reader to deal with employees as unique individuals whose personal needs for self-actualization can be integrated with organizational performance needs. The book begins with a summary of the conventional wisdom on job satisfaction and performance and a description of what constitutes good work. Bruce and Blackburn introduce their readers to the workplace complexities created by cultural diversity, mature workers, and women employees. They explain the effect of culture on behavior and why the traditional means to foster job satisfaction and performance are necessary but insufficient for managing diversity. They give advice on how to meet the challenges presented by changing environmental and technological trends. They teach how to manage when family demands on both men and women spill over onto the organization, and they describe the emerging conviction that, for many, those in a work setting are family for one another. They provide specific instructions for conducting and utilizing training programs. In the belief that people accept what they help to create, they explain the utility of participation at different organizational levels and some different approaches to participative planning and decision making, including Total Quality Management. They report on interviews with employees from a cross-section of jobs in different organizations to assist the reader to understand how employees perceive the reality of work; and they provide appendices containing training outlines, guidelines for preventing and addressing sexual harassment complaints, and forms to utilize in organizing a participative planning process. Breir book is an important resource for managers, executives, consultants, and students who seek to understand how the changing nature of the workforce is affecting job satisfaction and performance; and who want to act on behalf of their organization and their employees. It is useful for managers in the private sector, as well as those who work for government and not-for-profit organizations.