Selling Sunshine

"...Chock full of practical ways you can overhaul your approach to branding and customer service. Tony Hartl's tried-and-true list of simple, actionable strategies grew as his took his start-up, Planet Tan, from an enterprise with three locations in Dallas, Texas, to seventeen tanning salons sold for millions of dollars thirteen years later..."--Dust jacket flap.

This book explores the lessons learned from half a century of Caribbean cruise tourism; one of the most popular and profitable sectors of the tourism industry. The modern-day cruise industry dates from the 1960s when the three major cruise lines, Carnival, Royal Caribbean, and Norwegian, set up shop in Florida and began selling winter cruises to the Caribbean targeting American retirees. For geopolitical reasons, the US initially excluded cruises to Cuba. This changed in 2016, following the historic Obama-Castro agreement to move towards diplomatic, trade and travel normalization. Cuba quickly became the Caribbean’s fastest growing cruise destination. This book considers the limited economic benefits of cruise tourism, its environmental and social impacts, and the effects of climate change, and "overtourism." Based on this analysis and case studies of key Caribbean and Mediterranean destinations, this book cautions against overdependence on cruise tourism and outlines reforms needed to bring more benefits and equity to Caribbean countries. It will be valuable to professionals, businesses, development agencies, NGOs, and academics interested in a sustainable cruise industry and the economic well-being of Caribbean island nations.

Also published as Empty Cradles. In 1986 Margaret Humphreys, a Nottingham social worker, investigated a woman's claim that, aged four, she had been put on a boat to Australia by the British government. At first incredulous, Margaret discovered that this was just the tip of an enormous iceberg. Up to 150,000 children, some as young as three years old, had been deported from children's homes in Britain and shipped off to a 'new life' in distant parts of the Empire, right up until as recently as 1970. Many were told that their parents were dead, and parents often believed that their children had been adopted in Britain. In fact, for many children it was to be a life of horrendous physical and sexual abuse far away from everything they knew. Margaret reveals how she unravelled this shocking secret and how it became her mission to reunite these innocent and unwilling exiles with their families in Britain before it was too late.

A comic novel of intrigue, love, sunshine and a sometimes-brilliant young salesman in Spain on his way to limitless riches.And the theory of chaos, which threatens to ruin everything.And the mysterious Mr Quentin, who aims at encouraging it.From the morning clouds huddled above the sea a shaft of sunlight escaped, slicing the top off Mr Quentin's translucent head.Jenkins, the apparition said, ducking, there's nothing to be gained by this surly animosity. You're lumbered with me, frankly. The well-remembered voice, pompous, squeaky, a voice that had assimilated the scraping of chalk.The key, Jenkins, to this lamentable turn of events, is that book in your pocket.The key, the key...

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