Customer Service Games for Training

Customer Service Games for Training
Author: Agatha C Hughes,Thomas P Hughes
Publsiher: Routledge
Total Pages: 186
Release: 2018-10-24
Genre: Business & Economics
ISBN: 9781351723848

Download Customer Service Games for Training Book in PDF, Epub and Kindle

This title was first published in 2011.After World War II, a systems approach to solving complex problems and managing complex systems came into vogue among engineers, scientists, and managers, fostered in part by the diffusion of digital computing power.Enthusiasm for the approach peaked during the Johnson administration, when it was applied to everything from military command and control systems to poverty in American cities. Although its failure in the social sphere, coupled with increasing skepticism about the role of technology and "experts" in American society, led to a retrenchment, systems methods are still part of modern managerial practice.

Service Games The Rise and Fall of SEGA

Service Games  The Rise and Fall of SEGA
Author: Sam Pettus,David Munoz,Kevin Williams,Ivan Barroso
Publsiher: Unknown
Total Pages: 480
Release: 2013-12-20
Genre: Games & Activities
ISBN: 9781311080820

Download Service Games The Rise and Fall of SEGA Book in PDF, Epub and Kindle

Starting with its humble beginnings in the 1950's and ending with its swan-song, the Dreamcast, in the early 2000’s, this is the complete history of Sega as a console maker. Before home computers and video game consoles, before the internet and social networking, and before motion controls and smartphones, there was Sega. Destined to fade into obscurity over time, Sega would help revolutionize and change video games, computers and how we interact with them, and the internet as we know it. Riding the cutting edge of technology at every step, only to rise too close to the sun and plummet, Sega would eventually change the face of entertainment, but it’s the story of how it got there that’s all the fun. So take a ride, experience history, and enjoy learning about one of the greatest and most influential companies of all time. Complete with system specifications, feature and marketing descriptions, unusual factoids, almost 300 images, and now enhanced Europe specific details, exclusive interviews, and more make this the definitive history of Sega available. Read and learn about the company that holds a special place in every gamer’s heart. Funded on Kickstarter.

Games As A Service

Games As A Service
Author: Oscar Clark
Publsiher: CRC Press
Total Pages: 311
Release: 2014-02-05
Genre: Computers
ISBN: 9781317908876

Download Games As A Service Book in PDF, Epub and Kindle

The games industry is serious business and the role of a games designer has dramatically changed over just the last few years. Developers now have to rethink everything they know about the creative, technical and business challenges to adapt to the transition to games as a service. Games as a Service: How Free to Play Design Can Make Better Games has been written to help designers overcome many of the fears and misconceptions surrounding freemium and social games. It provides a framework to deliver better games rather than the ‘evil’ or ‘manipulative’ experiences some designers fear with the move away from wasteful Products to sustainable, trustworthy Services. Oscar Clark is a consultant and Evangelist for Everyplay from Applifier. He has been a pioneer in online, mobile and console social games services since 1998 including Wireplay (British Telecom), Hutchison Whampoa (3UK) and PlayStation®Home. He is a regular columnist on PocketGamer.Biz and is an outspoken speaker and moderator at countless games conferences on Games Design, Discovery, and Monetisation. He is also a notorious hat wearer.

Dictionary of Sports and Games Terminology

Dictionary of Sports and Games Terminology
Author: Adrian Room
Publsiher: McFarland
Total Pages: 187
Release: 2010-04-30
Genre: Sports & Recreation
ISBN: 9780786442263

Download Dictionary of Sports and Games Terminology Book in PDF, Epub and Kindle

The specialized jargon of some sports can be quite esoteric. Non-Americans, for example, are likely puzzled by baseball terms such as bunt, cut-off man, and safety squeeze, while the non-British may pause over cricket's Chinaman, doosra, golden duck, off-break, popping crease, and yorker. This new dictionary gives the definitions of more than 8,000 terms used in sports and games from around the world, including mainstream sports like basketball and billiards alongside the more obscure netball and snooker. Entries cover sports equipment, strategies, venues, qualifying categories, awards, and administrative bodies, while a comprehensive system of cross-references offers assistance and clarification when needed. An appendix lists standard abbreviations of sports ruling bodies and administrative organizations.

American Lawn Tennis

American Lawn Tennis
Author: Anonim
Publsiher: Unknown
Total Pages: 760
Release: 1925
Genre: Tennis
ISBN: UOM:39015082356372

Download American Lawn Tennis Book in PDF, Epub and Kindle

Treasury Postal Service and General Government Appropriations for Fiscal Year 1979

Treasury  Postal Service  and General Government Appropriations for Fiscal Year 1979
Author: United States. Congress. House. Committee on Appropriations. Subcommittee on the Treasury, Postal Service, and General Government Appropriations
Publsiher: Unknown
Total Pages: 884
Release: 1978
Genre: United States
ISBN: IND:30000088195759

Download Treasury Postal Service and General Government Appropriations for Fiscal Year 1979 Book in PDF, Epub and Kindle

The Pyramid of Game Design

The Pyramid of Game Design
Author: Nicholas Lovell
Publsiher: CRC Press
Total Pages: 336
Release: 2018-12-07
Genre: Computers
ISBN: 9780429815669

Download The Pyramid of Game Design Book in PDF, Epub and Kindle

Game design is changing. The emergence of service games on PC, mobile and console has created new expectations amongst consumers and requires new techniques from game makers. In The Pyramid of Game Design, Nicholas Lovell identifies and explains the frameworks and techniques you need to deliver fun, profitable games. Using examples of games ranging from modern free-to-play titles to the earliest arcade games, via PC strategy and traditional boxed titles, Lovell shows how game development has evolved, and provides game makers with the tools to evolve with it. Harness the Base, Retention and Superfan Layers to create a powerful Core Loop. Design the player Session to keep players playing while being respectful of their time. Accept that there are few fixed rules: just trade-offs with consequences. Adopt Agile and Lean techniques to "learn what you need you learn" quickly Use analytics, paired with design skills and player feedback, to improve the fun, engagement and profitability of your games. Adapt your marketing techniques to the reality of the service game era Consider the ethics of game design in a rapidly changing world. Lovell shows how service games require all the skills of product game development, and more. He provides a toolset for game makers of all varieties to create fun, profitable games. Filled with practical advice, memorable anecdotes and a wealth of game knowledge, the Pyramid of Game Design is a must-read for all game developers.

Teacher Education Concepts Methodologies Tools and Applications

Teacher Education  Concepts  Methodologies  Tools  and Applications
Author: Management Association, Information Resources
Publsiher: IGI Global
Total Pages: 1663
Release: 2016-05-19
Genre: Education
ISBN: 9781522501657

Download Teacher Education Concepts Methodologies Tools and Applications Book in PDF, Epub and Kindle

Educators play a significant role in the intellectual and social development of children and young adults. Next-generation teachers can only be as strong as their own educational foundation which serves to cultivate their knowledge of the learning process, uncover best practices in the field of education, and employ leadership abilities that will inspire students of all ages. Teacher Education: Concepts, Methodologies, Tools, and Applications explores the current state of pre-service teacher programs as well as continuing education initiatives for in-service educators. Emphasizing the growing role of technology in teacher skill development and training as well as key teaching methods and pedagogical developments, this multi-volume work compiles research essential to higher education professionals and administrators, educational software developers, and researchers studying pre-service and in-service teacher training.