Staffing The Medical Practice

Staffing tools and techniques to help medical practice administrators create the 'right' care team for their medical practice--one that is current with today's delivery system and that optimizes provider productivity and efficiency, practice profitability, staff recruitment and retention, and patient value.

Rightsizing is the process of determining whether a medical practice has the right number of staff doing the right things at the right time, with the right resources to achieve optimal practice performance. With declining reimbursement and increasing costs, medical practice executives frequently look to staffing as a means of reducing costs. Before taking action, however, they need to know that a higher level of staffing may increase practice revenue. Authors Deborah Walker and David Gans provide the systematic approach to rightsizing staff in the medical practice. They outline a five-step process to benchmark and analyze current staffing, productivity and work processes to realign staffing levels and responsibilities. This book includes a number of tools and resources to help practice executives apply the staff rightsizing process to their organizations. By following the authors' guidelines, practice leaders will realize that rightsizing doesn't always mean downsizing or reducing costs. It means having the right number and right mix of staff to ensure optimal physician productivity and practice efficiency to maximize the practice's financial performance. Book jacket.

Medical practices need to employ the right staff with the right skills doing the right things in order to optimize provider productivity and efficiency and to provide quality and personalized patient care. In this new book, consultant and best-selling author Deborah Walker Keegan addresses two vital questions: 1.Do you have the right staff? 2.Are they doing the right things? This book helps you create the "right" care team for your medical practice - one that is current with today's delivery system and one that optimizes provider productivity and efficiency, practice profitability, staff recruitment and retention, and patient value. This must-have resource presents tools and techniques to help you: Learn if you have the right staff by analyzing staff volume and skill mix Innovate your staffing model for each key step in patient flow: telephones, check-in, visit, check-out, and patient follow-up Redesign work processes to meet patient needs and improve staff efficiency Revise staff roles due to electronic health records and virtual medicine Discover inventive strategies to optimize flexibility and leverage physicians Effectively integrate nonphysician providers in the care team Staff the patient-centered medical home model Recruit, recognize, and retain the "best" staff And more As an added bonus, the book includes a Web link to an annually updated staff modeling tool that allows you to input your staffing data and compare it to the most recent MGMA median benchmarks. In turn, you may identify opportunities to improve staffing and practice performance.

An interdisciplinary team of experts teaches newcomers how to open, staff, and equip an insurance-friendly office for patients, and how to raise the capital necessary for it. New coverage in the second edition includes: How to write a medical office business plan; Compliance methods; Risk and programs; The insurance CPT coding issues; Six-sigma initiatives; Futuristic information technology to track clinical outcomes; Treatment results and medical care; Physician recruitment

Practical tips and advice for practice owners and managers -- explored through case studies of real practices Whether your medical practice is small, mighty, and independent or part of a larger healthcare organization, odds are it could run more smoothly, with less stress -- and be more profitable. But some of the best, easiest-to-implement practice management steps you can take to boost your business are hardest to see from inside your own practice. That's where the insights of an experienced consultant can be most helpful, and can open your eyes to new ways of looking at your practice. Physicians and medical practice managers: this book is chock full of accessible, practical information about the business side of medicine -- information that you can easily apply to your own practice. It covers key practice management concerns like how to: capture more reimbursement revenue; improve workflow and productivity (without losing your focus on patients); attract new patients easily; and use new technology to serve patients better and collect more reliably. Best of all, its real-practice case studies, tips, and fresh ideas are not just easy to apply to your own practice, they're lively and engaging to read. Stories from the author's real consulting experiences with a diverse array of actual practices bring day-to-day practice management goals and problems (and their solutions!) to life. This book will give you many new ideas to think about, whether your practice is established, you're just launching your independent practice, or you're responsible for managing a healthcare business. Whether you are a physician-owner or are a manager responsible for running a practice or other healthcare business, you'll love this book's fresh approaches, quick tips, and management secrets. They'll get you excited about improving your business--and you'll be eager to try them. Today's physicians and healthcare workers too often face frustration and even burnout. An efficient clinic, practice, ambulatory surgery center, or other medical business can be an important contributor to both physician morale and patient service. Running a better business isn't just a key to higher profit and more income, it reduces stress and can be a source of career satisfaction. Physician practice owners, practice managers, medical office managers, healthcare administrators and managers of all stripes, and even employed physicians: this book will help you look at your business with fresh eyes -- and easily apply best-practice ideas to your workflow, physician marketing, practice staffing, and clinic front office and back office technology that will pay off over and over again.

Learn the pros and cons of joining a medical practice. Covering practice entities, structures, locations, and malpractice and employment laws, this book can help practice managers and physicians make sound decisions about joining a group practice. Also, use this booklet to understand the differences between a group practice setting and a hospital setting.

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