Street Level Bureaucracy 30th Ann Ed

First published in 1980, Street-Level Bureaucracy received critical acclaim for its insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs. Three decades later, the need to bolster the availability and effectiveness of healthcare, social services, education, and law enforcement is as urgent as ever. In this thirtieth anniversary expanded edition, Michael Lipsky revisits the territory he mapped out in the first edition to reflect on significant policy developments over the last several decades. Despite the difficulties of managing these front-line workers, he shows how street-level bureaucracies can be and regularly are brought into line with public purposes. Street-level bureaucrats—from teachers and police officers to social workers and legal-aid lawyers—interact directly with the public and so represent the frontlines of government policy. In Street-Level Bureaucracy, Lipsky argues that these relatively low-level public service employees labor under huge caseloads, ambiguous agency goals, and inadequate resources. When combined with substantial discretionary authority and the requirement to interpret policy on a case-by-case basis, the difference between government policy in theory and policy in practice can be substantial and troubling. The core dilemma of street-level bureaucrats is that they are supposed to help people or make decisions about them on the basis of individual cases, yet the structure of their jobs makes this impossible. Instead, they are forced to adopt practices such as rationing resources, screening applicants for qualities their organizations favor, “rubberstamping” applications, and routinizing client interactions by imposing the uniformities of mass processing on situations requiring human responsiveness. Occasionally, such strategies work out in favor of the client. But the cumulative effect of street-level decisions made on the basis of routines and simplifications about clients can reroute the intended direction of policy, undermining citizens’ expectations of evenhanded treatment. This seminal, award-winning study tells a cautionary tale of how decisions made by overburdened workers translate into ad-hoc policy adaptations that impact peoples’ lives and life opportunities. Lipsky maintains, however, that these problems are not insurmountable. Over the years, public managers have developed ways to bring street-level performance more in line with agency goals. This expanded edition of Street-Level Bureaucracy underscores that, despite its challenging nature, street-level work can be made to conform to higher expectations of public service.

This book provides a highly accessible overview of public education policy. It organizes knowledge about 21st century education policy around two main topics: the policy process, and the discourse on public education policy. This unique organization provides a novel lens for better understanding the dynamics and contents of current education policy making. The work also offers a broad overview of theories of public policy, economics, demography, sociology, history, and psychology. Each chapter includes a discussion of data derived from the international and Israeli contexts. The book provides a series of valuable insights relevant to researchers, practitioners, and policymakers interested in understanding the multifaceted aspects that shape contemporary education policy.

Cyberspace is essential for socializing, learning, shopping, and just about everything in modern life. Yet, there is also a dark side to cyberspace: sub-national, transnational, and international actors are challenging the ability of sovereign governments to provide a secure environment for their citizens. Criminal groups hold businesses and local governments hostage through ransomware, foreign intelligence services steal intellectual property and conduct influence operations, governments attempt to rewrite Internet protocols to facilitate censorship, and militaries prepare to use cyberspace operations in wars. Security in the Cyber Age breaks-down how cyberspace works, analyzes how state and non-state actors exploit vulnerabilities in cyberspace, and provides ways to improve cybersecurity. Written by a computer scientist and national security scholar-practitioner, the book offers technological, policy, and ethical ways to protect cyberspace. Its interdisciplinary approach and engaging style make the book accessible to the lay audience as well as computer science and political science students.

In this book, street-level bureaucracy scholars from South Asia, sub-Saharan Africa, the Middle East, and Latin America analyse the conditions that shape frontline work and citizens ́ everyday experience of the state. Institutional factors such as political clientelism, resource scarcity, social inequality, job insecurity, and systemic corruption affect the way street-level bureaucrats enforce rules and implement policies. Inadvertently, they end up implementing inequities in citizens’ access to rights and services — despite efforts to repair organisational deficiencies and broker relations between vulnerable citizens and a distant state. This book illuminates these realities and challenges and provides unique insights into critical themes such as resource scarcities, bureaucratic corruption, control practices, and the complexities of dealing with vulnerable population groups.

The book provides a comprehensive assessment of current African-American education policy and its politics.

Migrants and Comparative Education: Call to Re/Engagement explores the conceptual frameworks, methods and tools available for researchers, teachers, principals and policy makers interested in absorbing migrants into a multicultural diverse postmodern society, based on findings of research and practice.

The SAGE Handbook on Decision Making, Assessment and Risk in Social Work provides a comprehensive overview of key strands of research and theoretical concepts in this increasingly important field. With 49 chapters and four section summaries, this Handbook describes the ‘state of the art’; discuss key debates and issues; and gives pointers on future directions for practice, research, teaching, management of services, and development of theoretical understandings. A key aim of this Handbook is to support the development of sound, applied knowledge and values to underpin reasoned professional judgement and decision making by social workers in practice and those in management and regulatory roles. With contributions from a global interdisciplinary body of leading and emerging scholars from a wide variety of roles, this handbook has been designed to be internationally generalisable and applicable to all major areas of social work. This Handbook provides a field-defining account of decision making, assessment and risk in social work which is unrivalled for its diversity and strength of coverage, and will be of value to social work researchers, teachers and practitioners, as well as to those in allied fields such as health care. Section 1: Professional Judgement Section 2: Assessment, Risk and Decision Processes Section 3: Assessment Tools and Approaches Section 4: Developing and Managing Practice Section 5: Concluding Section / Afterword

Grounded in the theory of sociologist Karl Weick, this edited volume explores key concepts of educational leadership and organizational learning. Chapter authors analyze and reflect on the implications of Weick’s thinking on leadership preparation and development. Providing a thorough understanding of the influence of his ideas in education, this volume unpacks the ways in which Weick’s ideas influence and shape organizational learning and educational leadership and policy today.