Superior Productivity In Healthcare Organizations

When deteriorating margins jeopardize your hospital's or health system's financial health, take your organization off the critical list with Superior Productivity in Health Care Organizations: How to Get It, How to Keep It. Loaded with practical, enduring solutions, this book will help hospital and health system management reclaim lost productivity in a surprisingly short time and at low cost. Based on the author's direct experience with over 50 hospitals, the text takes you step by step through the process from analysis to implementation of productivity standards and beyond. Learn to: Identify and avoid the pitfalls that make most popular productivity strategies go awry Reduce expenses to match the organization's revenues Develop and implement realistic and understandable labor standards Relate productivity to strategic goals Resolve underlying management problems and implement core productivity concepts Determine the proper role for department managers in increasing productivity Determine the optimal time to use benchmarking Avoid falling back on stopgap measures (e.g., layoffs) Institute effective, customized monitoring systems and protocols Develop suitable incentives and consequences for performance Formulate new procedures to capture and build on what has been accomplished Invigorate the productivity of any organization with entrepreneurship and innovation Overcome entrenched politics that put off needed changes Dozens of incisive illustrations, tables, flowcharts, and case studies illuminate the text's core concepts of measurement, accountability, simplicity, and fairness. Get the only book that tackles head on the productivity and viability issues on the minds of hospital administrators, physicians, corporate health system staff, financial executives, practice management administrators, clinical and technical mgrs, business planning and financial analysts, marketing specialists, health care consultants, and undergraduate and graduate students in health administration.

New Leadership for Today's Health Care Professionals: Cases and Concepts, Second Edition explores various components of the health care system and how leaders should respond in these arenas. The Second Edition is a thorough revision that offers a comprehensive view of the leadership competencies necessary to be successful in today's healthcare industry. Each chapter is written by a leader in the healthcare industry under the guidance of the editors who have many years' experience in academia.

Managing Your Scarcest Resources Business leaders know that the key to competitive success is smart management of scarce resources. That's why companies allocate their financial capital so carefully. But capital today is cheap and abundant, no longer a source of advantage. The truly scarce resources now are the time, the talent, and the energy of the people in your organization--resources that are too often squandered. There's plenty of advice about how to manage them, but most of it focuses on individual actions. What's really needed are organizational solutions that can unleash a company's full productive power and enable it to outpace competitors. Building off of the popular Harvard Business Review article "Your Scarcest Resource," Michael Mankins and Eric Garton, Bain & Company experts in organizational design and effectiveness, present new research into how you can liberate people's time, talent, and energy and unleash your organization's productive power. They identify the specific causes of organizational drag--the collection of institutional factors that slow things down, decrease output, and drain people's energy--and then offer a pragmatic framework for how managers can overcome it. With practical advice for using the framework and in-depth examples of how the best companies manage their people's time, talent, and energy with as much discipline as they do their financial capital, this book shows managers how to create a virtuous circle of high performance.

Human Resources in Healthcare: Managing for Success, Second Edition presents the techniques and practices behind effectively managing people?the healthcare industry?s most important asset. It provides the concepts and practical tools necessary for meeting the unique challenge of managing healthcare employees. A comprehensive resource, the book covers fundamental topics such as performance management and employee rights as well as more timely issues such as nurse workload management and managing diversity.This edition includes new information about:? Healthcare workforce planning, nurse staffing, and workload? Managing a diverse workforce and developing diversity programs? Human resources budgeting and productivity analysis? The unionization of physicians and nurses? Strategies for retaining valuable staffCases that illustrate key concepts are included, along with exercises that allow readers to apply and practice the information given.

Describes how to build a competitive edge by developing superior operations This comprehensive, practice-oriented text illustrates how healthcare organizations can gain a competitive edge through superior operations – and demonstrates how to achieve them. Underscoring the importance of a strategic perspective, the book describes how to attain excellence in the four competitive priorities: quality, cost, delivery, and flexibility. The competitive priorities are interrelated, with excellent quality laying the foundation for performance in the other competitive priorities, and with targeted improvement initiatives having synergistic effects. The text stresses the benefits of aligning the entire operations system within the parameters of a business strategy. It equips students with a conceptual mental model of healthcare operations in which all concepts and tools fit together logically. With a hands-on approach, the book clearly demonstrates the “how-tos” of effectively managing a healthcare organization. It describes how to negotiate the different perspectives of clinicians and administrators by offering a common platform for building competitive advantage. To bring the cultural context of a healthcare organization to life, the book engages students with a series of short vignettes of a fictitious healthcare organization as it strives to achieve the status of a highly reliable organization. Integrated throughout are a variety of tools and quantitative techniques with step-by-step instructions to assist in problem solving and process improvements. Also included are mind maps linking competitive priorities and concepts, quick-reference icons, dashboards displaying measurement and process tracking, and boxed features. Several project ideas, team assignments, and creative thinking exercises are proposed. A comprehensive Instructor Packet and online tutorials further enhance the book’s outstanding value. Key Features: Includes mind maps to connect competitive priorities, concepts, and tools Provides an extensive tool kit for problem solving and process improvements Presents icons throughout the text to emphasize competitive priorities and tool coverage Emphasizes measurement with dashboards and includes data files for statistical process control, queuing, and simulation Demonstrates human dynamics and organizational challenges through realistic vignettes Presents boxed features of frequently asked questions an real-world implementations of concepts Provides comprehensive Instructor Packet and online tutorials