The Business Of Ambiguity

Have you ever been faced with a puzzling pattern of events, been stuck in a confusing situation, or felt trapped by your own routine thinking patterns? Or have you wondered about how you think and make decisions during messy and unexpected situations? In The Business of Ambiguity, Dr. Debbie Sutherland guides you to implement five key thinking and behavior strategies to explore business uncertainties and build an ambiguity mindset—the cognitive and behavioral capacity to untangle and understand the nuances of ambiguous situations. Using research and powerful real-life stories from dozens of executives whose roles involve a high degree of ambiguity, Dr. Sutherland provides you with the tools, resources, and insights to help you increase your comfort with the unknowns. If you are a business leader who wants to expand your thinking and leadership capacity, someone who wants to explore a knowing gap in life or business, or someone who has felt that it might be time to understand your biases and assumptions on a deeper level, this book is for you.

A thought-provoking guide to help you lean in to the discomfort of the unknown to turn creative opportunities into intentional design, from Stanford University's world-renowned d.school. “Navigating Ambiguity reminds us not to run from uncertainty but rather see it as a defining moment of opportunity.”—Yves Béhar, Founder and CEO, fuseproject A design process presents a series of steps, but in real life, it rarely plays out this neatly. Navigating Ambiguity underscores how the creative process isn’t formulaic. This book shows you how to surrender control by being adaptable, curious, and unbiased as well as resourceful, tenacious, and courageous. Designers and educators Andrea Small and Kelly Schmutte use humor and clear steps to help you embrace uncertainty as you approach a creative project. First, they explain how the brain works and why it defaults to certainty. Then they show you how to let go of the need for control and instead employ a flexible strategy that relies on the balance between acting and adapting, and the give-and-take between opposing approaches to make your way to your goal. Beautiful cut-paper artwork illustrations offer ways to rethink creative work without hitting the usual roadblocks. The result is a more open and satisfying journey from assignment or idea to finished product.

This new work shows that a key factor for great leadership is the ability to recognize, explore and profit from ambiguous situations. Drawing upon his own research and including compelling international cases, the author reveals how to lead others through times of uncertainty so as to create opportunity, innovation and competitive advantage.

Strategic Ambiguities: Essays on Communication, Organization, and Identity is a provocative journey through the development of a new aesthetics of communication that rejects all fundamentalisms and embraces a contingent world-view. Author Eric M. Eisenberg both collects and reflects on over two decades of his writing to provide important personal, historical, and theoretical context.

In the Western imagination, Islamic cultures are dominated by dogmatic religious norms that permit no nuance. Those fighting such stereotypes have countered with a portrait of Islam’s medieval “Golden Age,” marked by rationality, tolerance, and even proto-secularism. How can we understand Islamic history, culture, and thought beyond this dichotomy? In this magisterial cultural and intellectual history, Thomas Bauer reconsiders classical and modern Islam by tracing differing attitudes toward ambiguity. Over a span of many centuries, he explores the tension between one strand that aspires to annihilate all uncertainties and establish absolute, uncontestable truths and another, competing tendency that looks for ways to live with ambiguity and accept complexity. Bauer ranges across cultural and linguistic ambiguities, considering premodern Islamic textual and cultural forms from law to Quranic exegesis to literary genres alongside attitudes toward religious minorities and foreigners. He emphasizes the relative absence of conflict between religious and secular discourses in classical Islamic culture, which stands in striking contrast to both present-day fundamentalism and much of European history. Bauer shows how Islam’s encounter with the modern West and its demand for certainty helped bring about both Islamicist and secular liberal ideologies that in their own ways rejected ambiguity—and therefore also their own cultural traditions. Awarded the prestigious Leibniz Prize, A Culture of Ambiguity not only reframes a vast range of Islamic history but also offers an interdisciplinary model for investigating the tolerance of ambiguity across cultures and eras.

Approaching “work” as at heart a practice of exchange, this volume explores sociality in work environments marked by the kind of structural changes that have come to define contemporary “flexible” capitalism. It introduces anthropological exchange theory to a wider readership, and shows how the perspective offers new ways to enquire about the flexible capitalism’s social dimensions. The essays contribute to a trans-disciplinary scholarship on contemporary economic practice and change by documenting how, across diverse settings, “gift-like” socialities proliferate, and even sustain the intensified flexible commoditization that more commonly is touted as tearing social relations apart. By interrogating a keenly debated contemporary work regime through an approach to sociality rooted in a rich and distinct anthropological legacy, the volume also makes a novel contribution to the anthropological literature on work and on exchange.

Tolerating Ambiguity for Leadership and Professional Effectiveness focuses on an underaEUR"publicized success factor in work and personal life. As the world of work has become more uncertain and rapidly changing, the ability to tolerate ambiguity as well as thrive from it has gained in importance as a trait and behavior for leaders, managers, and individual contributors. The purpose of the book is to enhance the reader's tolerance for ambiguity as a method of fortifying his or her leadership and professional effectiveness. The book describes relevant research and opinion about many aspects of tolerating ambiguity. Each chapter contains a few ideas for dealing better with ambiguity, and the final chapter presents a comprehensive list of suggestions for becoming more effective at dealing with ambiguity. SelfaEUR"quizzes are presented in ten chapters to help you personalize the major chapter theme under consideration. All key points throughout the book are illustrated with examples, including references to identified individuals and business organizations. The major contribution of the book is its systematic presentation of applied information related to tolerating ambiguity, such as the payoffs from tolerating ambiguity, the attributes and actions of people who tolerate ambiguity, enhancing leadership effectiveness, and the facilitation of creativity and innovation. The book also includes a master plan for applying the information about ambiguity tolerance to serve as a guideline toward action.

Embracing Ambiguity fills a tremendous need in today’s chaotic marketplace by providing a timely, impactful, and relevant self-directed training program designed to enhance the essential skills employees need to embrace today’s ambiguity. By engaging in self-directed learning employees will increase their self-awareness, further their sense of the world around them, and reflect on the intersection of the two. Required reading for individuals from small-to-medium sized businesses, large corporations, non-profit organizations, and government offices, Embracing Ambiguity offers employers and employees alike a valuable resource to use as they chart a course forward in a post-pandemic marketplace.