The Certified Software Quality Engineer Handbook

A comprehensive reference manual to the Certified Software Quality Engineer Body of Knowledge and study guide for the CSQE exam.

This handbook contains information and guidance that supports all of the topics of the 2016 version of the CSQE Body of Knowledge (BoK) upon which ASQ's Certified Software Quality Engineer/(CSQE) exam is based. Armed with the knowledge presented in this handbook to complement the required years of actual work experience, qualified software quality practitioners may feel confident they have taken appropriate steps in preparation for the ASQ CSQE exam. However, the goals for this handbook go well beyond it being a CSQE exam preparation guide. Its author designed this handbook not only to help the software quality engineers, but as a resource for software development practitioners, project managers, organizational managers, other quality practitioners, and other professionals who need to understand the aspects of software quality that impact their work. It can also be used to benchmark their (or their organization's) understanding and application of software quality principles and practices against what is considered a cross-industry good practice baseline. After all, taking stock of strengths and weaknesses, software engineers can develop proactive strategies to leverage software quality as a competitive advantage. New software quality engineers can use this handbook to gain an understanding of their chosen profession. Experienced software quality engineers can use this handbook as a reference source when performing their daily work. It is also hoped that trainers and educators will use this handbook to help propagate software quality engineering knowledge to future software practitioners and managers. Finally, this handbook strives to establish a common vocabulary that software quality engineers, and others in their organizations can use to communicate about software and quality. Thus increasing the professionalism of the industry and eliminating the wastes that can result from ambiguity and misunderstandings.

A comprehensive reference manual to the Certified Quality Engineer Body of Knowledge and study guide for the CQE exam.

The ASQ Certified Quality Engineer Handbook, Fifth Edition, covers a wide range of topics in the quality engineering field and is organized to align with the 2022 ASQ Certified Quality Engineer (CQE) Body of Knowledge (BoK). This handbook is essential for candidates preparing for the ASQ CQE examination. For working engineers, it is a convenient and thorough guide to the profession. In addition to providing detailed explanations of each section of the 2022 CQE BoK, this current edition includes: • An explanation of cost-benefit analysis (CBA) and the RACI matrix; critical to quality as a design input; hazard analysis and FMEA; overall equipment effectiveness (OEE); 5 Whys analysis; data automation and database integration; and assessing risk in audit planning and implementation • New chapter on risk management • Appendices and a Glossary of Terms for reference purposes Content in this fifth edition has been restructured to provide tools and concepts that match the 2022 CQE BoK, as well as improved textbook and journal article references throughout the entire book. This handbook also provides case studies that give readers a broader context for real-life scenarios and applications.

Written by one of the foremost authorities on the subject, the Second Edition is completely revised to reflect the latest changes to the ASQ Body of Knowledge for the Certified Quality Engineer (CQE). This handbook covers every essential topic required by the quality engineer for day-to-day practices in planning, testing, finance, and management and thoroughly examines and defines the principles and benefits of Six Sigma management and organization. The Quality Engineering Handbook provides new and expanded sections on management systems, leadership and facilitation principles and techniques, training, customer relations, documentation systems, domestic and international standards, and more.

Many books cover functional testing techniques, but relatively few also cover technical testing. The Software Test Engineer's Handbook-2nd Edition fills that gap. Authors Graham Bath and Judy McKay are core members of the ISTQB Working Party that created the new Advanced Level Syllabus-Test Analyst and Advanced Level Syllabus-Technical Test Analyst. These syllabi were released in 2012. This book presents functional and technical aspects of testing as a coherent whole, which benefits test analyst/engineers and test managers. It provides a solid preparation base for passing the exams for Advanced Test Analyst and Advanced Technical Test Analyst, with enough real-world examples to keep you intellectually invested. This book includes information that will help you become a highly skilled Advanced Test Analyst and Advanced Technical Test Analyst. You will be able to apply this information in the real world of tight schedules, restricted resources, and projects that do not proceed as planned.

This book is primarily meant to aid those taking the ASQ Certified Quality Engineer (CQE) exam and is best used in conjunction with The Certified Quality Engineer Handbook. Section 1 provides 380 practice questions organized by the seven parts of the 2015 Body of Knowledge (BOK). Section 2 gives the reader 205 additional practice questions from each of the seven parts, in a randomized order. For every question in both sections, detailed solutions are provided that explain why each answer is the correct one and also which section of the BOK the question corresponds to so that any further study needed can be focused on specific sections. A secondary audience is those taking exams for ASQ certifications whose BOKs’ have some crossover with the CQE. Namely, the Certified Six Sigma Black Belt (CSSBB), Certified Six Sigma Green Belt (CSSGB), Certified Reliability Engineer (CRE), and Certified Quality Inspector (CQI). Using this guide in studying for any of these exams would be extremely useful, particularly for the statistics portions of the BOKs. Unlike other resources on the market, all these questions and solutions were developed specifically to address the 2015 CQE Body of Knowledge and help those studying for it, including taking into account the proper depth of knowledge and required levels of cognition. None of this material has appeared in any previous resource or been shoehorned into fitting under the BOK’s topics. NOTE: Practice/sample test questions such as those in this study guide cannot be taken into ASQ certification exam rooms.