The Empathy Diaries

“A beautiful book… an instant classic of the genre.” —Dwight Garner, New York Times • A New York Times Critics’ Top Book of 2021 • A New York Times Book Review Editors' Choice • Named a Best Nonfiction Book of 2021 by Kirkus • Winner of the 2021 National Jewish Book Award in Autobiography & Memoir • Winner of the New England Society Book Award in Nonfiction MIT psychologist and bestselling author of Reclaiming Conversation and Alone Together, Sherry Turkle's intimate memoir of love and work For decades, Sherry Turkle has shown how we remake ourselves in the mirror of our machines. Here, she illuminates our present search for authentic connection in a time of uncharted challenges. Turkle has spent a career composing an intimate ethnography of our digital world; now, marked by insight, humility, and compassion, we have her own. In this vivid and poignant narrative, Turkle ties together her coming-of-age and her pathbreaking research on technology, empathy, and ethics. Growing up in postwar Brooklyn,Turkle searched for clues to her identity in a house filled with mysteries. She mastered the codes that governed her mother's secretive life. She learned never to ask about her absent scientist father--and never to use his name, her name. Before empathy became a way to find connection, it was her strategy for survival. Turkle's intellect and curiosity brought her to worlds on the threshold of change. She learned friendship at a Harvard-Radcliffe on the cusp of coeducation during the antiwar movement, she mourned the loss of her mother in Paris as students returned from the 1968 barricades, and she followed her ambition while fighting for her place as a woman and a humanist at MIT. There, Turkle found turbulent love and chronicled the wonders of the new computer culture, even as she warned of its threat to our most essential human connections. The Empathy Diaries captures all this in rich detail--and offers a master class in finding meaning through a life's work.

Winner of the 2021 National Jewish Book Award in Autobiography & Memoir! “A beautiful book… an instant classic of the genre.” —Dwight Garner, New York Times • A New York Times Critics’ Top Book of 2021 • A New York Times Book Review Editors' Choice • Named a Best Nonfiction Book of 2021 by Kirkus MIT psychologist and bestselling author of Reclaiming Conversation and Alone Together, Sherry Turkle's intimate memoir of love and work For decades, Sherry Turkle has shown how we remake ourselves in the mirror of our machines. Here, she illuminates our present search for authentic connection in a time of uncharted challenges. Turkle has spent a career composing an intimate ethnography of our digital world; now, marked by insight, humility, and compassion, we have her own. In this vivid and poignant narrative, Turkle ties together her coming-of-age and her pathbreaking research on technology, empathy, and ethics. Growing up in postwar Brooklyn,Turkle searched for clues to her identity in a house filled with mysteries. She mastered the codes that governed her mother's secretive life. She learned never to ask about her absent scientist father--and never to use his name, her name. Before empathy became a way to find connection, it was her strategy for survival. Turkle's intellect and curiosity brought her to worlds on the threshold of change. She learned friendship at a Harvard-Radcliffe on the cusp of coeducation during the antiwar movement, she mourned the loss of her mother in Paris as students returned from the 1968 barricades, and she followed her ambition while fighting for her place as a woman and a humanist at MIT. There, Turkle found turbulent love and chronicled the wonders of the new computer culture, even as she warned of its threat to our most essential human connections. The Empathy Diaries captures all this in rich detail--and offers a master class in finding meaning through a life's work.

An engaging look at how technology is undermining our creativity and relationships and how face-to-face conversation can help us get it back.

"Savvy and insightful." --New York Times Technology has become the architect of our intimacies. Online, we fall prey to the illusion of companionship, gathering thousands of Twitter and Facebook friends, and confusing tweets and wall posts with authentic communication. But this relentless connection leads to a deep solitude. MIT professor Sherry Turkle argues that as technology ramps up, our emotional lives ramp down. Based on hundreds of interviews and with a new introduction taking us to the present day, Alone Together describes changing, unsettling relationships between friends, lovers, and families.

Unexpected ways that individuals adapt technology to reclaim what matters to them, from working through conflict with smart lights to celebrating gender transition with selfies. We have been warned about the psychological perils of technology: distraction, difficulty empathizing, and loss of the ability (or desire) to carry on a conversation. But our devices and data are woven into our lives. We can't simply reject them. Instead, Margaret Morris argues, we need to adapt technology creatively to our needs and values. In Left to Our Own Devices, Morris offers examples of individuals applying technologies in unexpected ways—uses that go beyond those intended by developers and designers. Morris examines these kinds of personalized life hacks, chronicling the ways that people have adapted technology to strengthen social connection, enhance well-being, and affirm identity. Morris, a clinical psychologist and app creator, shows how people really use technology, drawing on interviews she has conducted as well as computer science and psychology research. She describes how a couple used smart lights to work through conflict; how a woman persuaded herself to eat healthier foods when her photographs of salads garnered “likes” on social media; how a trans woman celebrated her transition with selfies; and how, through augmented reality, a woman changed the way she saw her cancer and herself. These and the many other “off-label” adaptations described by Morris cast technology not just as a temptation that we struggle to resist but as a potential ally as we try to take care of ourselves and others. The stories Morris tells invite us to be more intentional and creative when left to our own devices.

Memoir, clinical writings, and ethnography inform new perspectives on the experience of technology; personal stories illuminate how technology enters the inner life. For more than two decades, in such landmark studies as The Second Self and Life on the Screen, Sherry Turkle has challenged our collective imagination with her insights about how technology enters our private worlds. In The Inner History of Devices, she describes her process, an approach that reveals how what we make is woven into our ways of seeing ourselves. She brings together three traditions of listening—that of the memoirist, the clinician, and the ethnographer. Each informs the others to compose an inner history of devices. We read about objects ranging from cell phones and video poker to prosthetic eyes, from Web sites and television to dialysis machines. In an introductory essay, Turkle makes the case for an “intimate ethnography” that challenges conventional wisdom. One personal computer owner tells Turkle: “This computer means everything to me. It's where I put my hope.” Turkle explains that she began that conversation thinking she would learn how people put computers to work. By its end, her question has changed: “What was there about personal computers that offered such deep connection? What did a computer have that offered hope?” The Inner History of Devices teaches us to listen for the answer. In the memoirs, ethnographies, and clinical cases collected in this volume, we read about an American student who comes to terms with her conflicting identities as she contemplates a cell phone she used in Japan (“Tokyo sat trapped inside it”); a troubled patient who uses email both to criticize her therapist and to be reassured by her; a compulsive gambler who does not want to win steadily at video poker because a pattern of losing and winning keeps her more connected to the body of the machine. In these writings, we hear untold stories. We learn that received wisdom never goes far enough.

Passion for objects and love for science: scientists and students reflect on how objects fired their scientific imaginations.

For anyone who has ever yearned to master a new language, Fifty Sounds is a visionary personal account and an indispensable resource for learning to think beyond your mother tongue. “The language learning I want to talk about is sensory bombardment. It is a possession, a bedevilment, a physical takeover,” writes Polly Barton in her eloquent treatise on this profoundly humbling and gratifying act. Shortly before graduating with a degree in philosophy from the University of Cambridge, Barton on a whim accepted an English-teaching position in Japan. With the characteristic ambivalence of a twenty-one-year-old whose summer—and life—stretched out almost infinitely before her, she moved to a remote island in the Sea of Japan, unaware that this journey would come to define not only her career but her very understanding of her own identity. Divided into fifty onomatopoeic Japanese phrases, Fifty Sounds recounts Barton’s path to becoming a literary translator fluent in an incredibly difficult vernacular. From “min-min,” the sound of air screaming, to “jin-jin,” the sound of being touched for the first time, Barton analyzes these and countless other foreign sounds and phrases as a means of reflecting on various cultural attitudes, including the nuances of conformity and the challenges of being an outsider in what many consider a hermetically sealed society. In a tour-de-force of lyrical, playful prose, Barton recalls the stifling humidity that first greeted her on the island along with the incessant hum of peculiar new noises. As Barton taught English to inquisitive middle school children, she studied the basics of Japanese in an inverse way, beginning with simple nouns and phrases, such as “cat,” “dog,” and “Hello, my name is.” But when it came to surrounding herself in the culture, simply mastering the basics wasn’t enough. Japanese, Barton learned, has three scripts: the phonetic katakana and hiragana (collectively known as kana) and kanji (characters of Chinese origin). Despite her months-long immersion in the language, a word would occasionally produce a sinking feeling and send her sifting through her dictionaries to find the exact meaning. But this is precisely how Barton has come to define language learning: “It is the always-bruised but ever-renewing desire to draw close: to a person, a territory, a culture, an idea, an indefinable feeling.” Engaging and penetrating, Fifty Sounds chronicles everything from Barton’s most hilarious misinterpretations to her new friends and lovers in Tokyo —and even the influence of Ludwig Wittgenstein’s transformative philosophy. A classic in the making in the tradition of Anne Carson and Rachel Cusk, Fifty Sounds is a celebration of the empowering act of learning to communicate in any new language.