The Health Care Supervisor On Effective Employee Relations

Provides insight into a wide range of employee relations concerns. Contains articles on the evolution of employee relations; human resources management; employee motivation; employee clout; the importance of supervisors being readily visible and available to employees; dealing with difficult employees, angry employees, and people who fail to produce; handling manipulation; responding to the codependent employee; dealing with staff resistance; etc. Includes a section on special problems and processes, such as conflict negotiation, absenteeism, delegation of authority, disciplinary and grievance procedures, team-building techniques, employee health services, etc. Also discusses challenging change, the impact of mergers on employees, and planning and implementing a staff reduction.

The Seventh Edition of this best-selling text continues to offer proven, hands-on, practical applications of both classic and current management principles in the healthcare setting. Packed with strategies, techniques, and tools to build or reinforce your management skills and meet the never-ending challenges that one may face daily as a healthcare supervisor, students and professionals alike will benefit from this classic guidebook that is now more reader-friendly and accessible. NEW to the SECOND EDITION: 4-5 additional review questions for each chapter Expanded material and new exhibits on delegation New discussion on the effects of organizational shuffling on employee motivation Expanded material on the legal implications of performance appraisal New section on Six Sigma New coverage of several more laws that affect employees and employment Updated material on HIPAA implementation Updated material on unions and union organizing in health care. “I have seen numerous texts and this is the best. Students at the grad level and in the field really benefit from it. Thanks for a quality publication.” —John A. Romas, MPH, PhD, Health Science, Department, Minnesota State University

The fifth edition of this best-seller is packed with proven hands-on strategies, techniques, and tools to build and reinforce your management skills and meet the perpetual challenges health care super

Offers proven, hands-on, practical applications of both classic and current management principles in the healthcare setting. Packed with strategies, techniques, and tools to build or reinforce your management skills and meet the never-ending challenges that one may face daily as a healthcare supervisor--Publisher.

This book covers everything from basic communication and motivation to handling employee grievances and dealing with union organizers. it shows how to interview, train, evaluate, and discipline more fairly and effectively.

Provides proven, hands-on, practical applications of both classic and current management principles in the health care setting. Demonstrates strategies, techniques, and tools to build or reinforce management skills and meet the never-ending challenges that one may face daily as a health care supervisor. Each chapter still begins with a "Situation," a case study to consider while reading the chapter, and ends with a single case or exercise. With this revision, chapter review questions have been added to encourage consideration of some of the points made in the chapter.

This collection of articles from The Health Care Supervisor deals with nursing management at both administrative and medical staff levels, a s well as at nursing staff levels. Special issues, such as dealing wit h transition and leadership skills, are also covered.

A collection of the best articles from The Health Care Supervisor, thi s book examines health care supervision in terms of the supervisory en vironment and the requirements of supervision, and the ways and means of approaching self-help in areas of need that are key to a supervisor 's long-term success.