The Hospital Executive S Guide To Emergency Department Management

With 50%-70% of hospital admissions coming through the emergency department (ED), it's the key driver of profitability for your hospital-and where community opinion about your organization is formed. To provide top-notch care to the community and maintain a competitive edge, healthcare executives must build processes that deliver quality, safety, and service. This book will define key barriers, bottlenecks, and obstacles to providing great patient care and offers solutions and strategies to: Develop outstanding ED leadership Ensure that you're capturing the revenue you deserve Deliver high-quality care to patients Make your ED a place where employees and physicians want to work Develop strategies and techniques to lead and measure change, including the use of performance benchmarking Enhance quality and safety by understanding the situations, practices, and systems that are most likely to lead to mistakes Assess and optimize patient flow in the ED and your organization Draw on lessons learned and real-world experience from successful hospitals and health systems Book jacket.

Written for a global audience, by an international team, the book provides practical, case-based emergency department leadership skills.

A Comprehensive, Practical Text on Effectively Running an Emergency Department Emergency Department Management is a real-world, pragmatic guide designed to help emergency department managers efficiently handle the many complex issues that arise in this challenging clinical environment. Written by professionals who have spent their entire careers in the service of emergency department patients, this unique text delivers practical solutions to virtually any problem that may arise in running an emergency department or acute care center. COMPLETE, EXPERT COVERAGE OF EVERY IMPORTANT MANAGEMENT TOPIC, INCLUDING: Leadership Principles Operations Informatics Quality and Service Finance Reimbursement Contracts Legal and Regulatory Issues Malpractice Human Resources Emergency Department Management offers the guidance and expertise required to deliver consistent, rapid, high-quality care. It is the single-best resource available to help you navigate the leadership challenges that arise daily in the emergency department.

This is the first book for the general public, written by a physician, to guide you through what really happens in the Emergency Department (ED). In Canada there are over 15 million Emergency visits a year. In the USA, over 145 million annually – a shocking 46 visits for every 100 persons! Learn what to expect if you, or a loved one, becomes one. - What happens and why from the ambulance to the trauma bay? - What and whom should you bring? - Why do you have to wait so long? Why did that person get seen before you? - Who gets seen faster? How can you get treated sooner? - Why do you have to tell the same story over again? - Who are all these people? - What should you do to prepare? Dr. Voon also busts some common myths and provides tons of practical tips and tricks to help you stay out of the ED: - What might not be an emergency after all? - What should everyone stock in their Home Medicine Cabinet? - What internet sites can we trust? As an in-depth and comprehensible resource, this non-fiction is a reference that belongs in every household and every waiting room. Find out more on the web at DrVoon.com.

In a unique and integrated approach, The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the "No Wait" Department exposes you to the academics behind managing the complex service environment that is the ED. The book combines applied management science and ED experi

Position your physician sales program for maximum growth There's no question that physician referrals are mission-critical to your hospital or health system's bottom line. But increasing or maintaining referrals requires more than just an occasional visit to the practice. A successful physician sales program must promote quality and solidify your hospital as the hospital of choice for their patients. Kriss Barlow gives you the keys to successful physician sales! Take your physician relations program to the next level with A Marketer's Guide to Physician Relations: Best Practices for Successful Sales Programs. HealthLeaders Media has teamed up with healthcare marketing superstar Kriss Barlow to bring you this new, must-read guide for developing, positioning, and enhancing your physician sales program. Real-world advice and examples from your peers Packed with real-world examples and healthcare-specific advice, this comprehensive resource offers more than 250 pages of content that will help physician sales leaders: Create and sustain focus and build on momentum Identify and hire the best salespeople Build internal support for the program Differentiate your organization from the competition Measure the ROI of your efforts Increase bottom-line referral revenue Backed by years of in-the-field experience, Barlow offers numerous tips and examples from your healthcare peers who have implemented successful physician sales programs, and are reaping the rewards. The eight best practices you need for success Take a look at the detailed, focused information you'll find in the pages of A Marketer's Guide to Physician Relations: Best Practice Attribute # 1: Focus Best Practice Attribute #2: Senior Leadership Involvement Best Practice Attribute #3: Capable Staff Best Practice Attribute # 4: Ability to Measure Outcomes Best Practice Attribute #5: Momentum Best Practice Attribute # 6: Planned Integration Best Practice Attribute# 7: A Physician-Centric Culture Best Practice Attribute# 8: Ability to Differentiate Put these proven techniques and strategies in place at your hospital to increase referrals, revenue, and your overall market share. Order your copy of A Marketer's Guide to Physician Relations today! Who needs this book? Healthcare professionals in charge of physician relations and sales and anyone in the organization charged with growing programs will benefit from this valuable knowledge. Specific titles include: Director or VP of physician relations/physician outreach/physician sales Director or VP of marketing, communications, and public relations Director or VP of business development/business relations Director or VP of strategic planning and marketing Service line directors and C-suite leaders