The Infrastructure Operations Kpi Dictionary

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for the Infrastructure industry, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the Infrastructure industry, such as: - Airports- Railways- Roads- Ports

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs), The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers 25 different economic activities, by illustrating industry specific KPIs: Agriculture Arts and Culture Construction and Capital Works Customs Education and Training Financial Institutions Government - Local Government - State / Federal Healthcare Hospitality and Tourism Infrastructure Operations Manufacturing Media Non-profit / Non-governmental Postal and Courier Services Professional Services Publishing Real Estate / Property Resources Retail Sport Management Sports Telecommunications / Call Center Transportation Utilities Some of these KPIs can be used at strategic levels, while others can be monitored at operational level given the particularities of operations.

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Project and Portfolio Management, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers functions like: * Project Management * Portfolio Management * Benefits Realization Management

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for the State Government, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the State Government, such as: - Agriculture, Fisheries and Forestry- Education- Employment and Workplace Relations- Finance / Treasury- Foreign Affairs and Trade- General State Administration- Healthcare- Human/Social Services- Law and Justice- Military, Security and Defense- Resources and Energy- Tourism- Transportation and Infrastructure

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for the Constructions and Capital Works industry, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the Constructions and Capital Works industry, such as: - Civil Engineering- Construction of Buildings

Building Information Modelling (BIM) is a global phenomenon which is gaining significant momentum across the world. Currently there is little information on how to realise and monitor benefits from implementing BIM across the life-cycle of a built environment asset. This book provides a practical and strategic framework to realise value from implementing BIM by adapting Benefit Realisation Management theory. It presents an approach for practitioners aiming to implement BIM across the life-cycle of built environment assets, including both buildings and infrastructure. Additionally, the book features: wide-ranging information about BIM, the challenges of monitoring progress towards benefit goals and the greater context of implementation; a set of dictionaries that illustrate: how benefits can be achieved, what the benefit flows are and the enabling tools and processes that contribute to achieving and maximising them; a suite of measures that can serve to monitor progress with examples of how they have been used to measure benefits from BIM; real-world examples from across the world and life-cycle phases that show how these benefits can be achieved; and information on international maturity and competency measures to complement the value realisation framework. Including a blend of academic and industry input, this book has been developed in close collaborative consultation with industry, government and international research organisations and could be used for industry courses on BIM benefits and implementation for asset management or by universities that teach BIM-related courses.

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Production and Quality Management, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the Production and Quality Management departments, such as: - Maintenance- Production- Quality Management

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Information Technology, The KPI Institute provides a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also for improving an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the Information Technology division, such as: * Application Development; * Data Center; * Enterprise Architecture; * IT General; * IT Security; * IT Network Management; * Service Management.