The Palgrave Handbook Of Co Production Of Public Services And Outcomes

This Handbook provides a comprehensive and authoritative account of the movement towards co-production of public services and outcomes, a topic which has recently become one of the most intensely debated in public management and administration, both in practice and in the academic literature. It explores in depth the processes of co-commissioning, co-design, co-delivery and co-assessment as major approaches to co-production through citizen voice and citizen action and as key mechanisms in the co-creation of public value. The key debates in the field are fully explored in chapters from over 50 eminent authors in the field, who examine the roots of co-production in the social sciences, the growth of co-production in policy and practice, its implementation and management in the public domain, and its governance, including its negative aspects (the ‘dark side’ of co-production). A final section discusses different aspects of the future research agenda for co-production.

This book examines user and community co-production of public services and outcomes, currently one of the most discussed topics in the field of public management and policy. It considers co-production in a wide range of public services, with particular emphasis on health, social care and community safety, illustrated through international case studies in many of the chapters. This book draws on both quantitative and qualitative empirical research studies on co-production, and on the Governance International database of more than 70 international co-production case studies, most of which have been republished by the OECD. Academically rigorous and systematically evidence-based, the book incorporates many insights which have arisen from the extensive range of research projects and executive training programmes in co-production undertaken by the author. Written in a style which is easy and enjoyable to read, the book gives readers, both academics and practitioners, the opportunity to develop a creative understanding of the essence and implications of co-production.

Social equity is a pillar of public service. Thus, social equity should be a central concern in public management in practice and scholarship. However, widespread incorporation and reflection of social equity practices in government and the anticipated public benefits still seem like an elusive goal. The ability to analytically assess social equity is the first step toward prescribing social equity reforms. Public affairs graduate programs, like a master’s in public administration or public policy, often teach public management separately from social equity. This book empirically and theoretically bridges social equity and public management for use in the public affairs graduate classroom. The book highlights international research that leverages public management theory to build reasonable social equity measures and applications. The research highlighted in the text includes studies from across countries in North and South America, Europe, Southeast Asia, and Australia. This is the first book specifically designed for global public affairs classrooms that connects public management theory and practice with social equity reforms.

Public Management and Governance is the leading text in international public management and governance and an ideal introduction to all aspects of this field. It combines rigorous insight from pre-eminent scholars around the world with a clear structure and supportive, thoughtful, and intuitive pedagogy. This revised and updated fourth edition responds to the significant changes in the external environment, as well as the field itself. It includes six new chapters covering aspects of increasing importance: Public management and governance developments in non-OECD countries Risk and resilience Innovation in public management and governance Digital public management Digital public governance Behavioural approaches to public policy Throughout the new edition, there is a wealth of new content on emergent topics such as collaborative leadership, diversity and inclusion, complexity theory and evidence-informed policy. Each chapter is supplemented with discussion questions, group and individual exercises, case studies and recommendations on further reading; this edition also includes more international cases. This highly respected text is an essential resource for all students on undergraduate and postgraduate courses in public management, public administration, government, and public policy as well as for policymakers and practitioners seeking an up-to-date guide to the field.

This Handbook offers a systematic review of state-of-the-art knowledge on public administration in Europe. Covering the theoretical, epistemological and practical aspects of the field, it focuses on how public administration operates and is studied in European countries. In sixty-three chapters, written by leading scholars, this Handbook considers the uniqueness of the European situation through an interdisciplinary and comparative lens, focusing on the administrative diversity which results from the multiplicity of countries, languages, schools of thought and streams of investigation across Europe. It addresses issues such as multi-level administration and governance, intensive cross country cooperation in administrative reform policy, and public accountability under different systems. It also considers the issue of welfare service delivery, at a time of major economic and societal challenges, as well as understudied emerging issues like Islamic Public Administration and the dynamics of public sector negotiations. With contributions from key experts in Public Administration and Public Management, this cutting edge Handbook offers a significant contribution to the field of comparative public administration, policy and management.

The thoroughly revised and updated Handbook on Theories of Governance brings together leading scholars in the field to summarise and assess the diversity of governance theories. The Handbook advances a deeper theoretical understanding of governance processes, illuminating the interdisciplinary foundations of the field.

Available Open Access digitally under CC-BY licence.. Informed by practical action, lived experience and international research, this book shines new light on the theory and reality of co-creation, highlighting the possibilities and potential in a range of contexts through practical service dilemmas and lived experience.

Non-profit Organizations and Co-production:The Logics Shaping Professional and Citizen Collaboration develops a novel framework for analyzing the practices of co-production between citizens and professionals in the non-profit sector. Analysing organizations in three contexts (Sheffield, England; Lyon, France; and Montreal, Quebec, Canada), the book examines the international differences between non-profits, evidenced by the way that they variously blend or assimilate the logics of the market, state and community, and how this shapes the motivations for and approaches to co-production at the micro level in each context. This book presents a major step forward in comparative non-profit studies and the co-production of public services. This book will be of interest to researchers, policymakers, practitioners, and graduate/ postgraduate students in public administration and management, particularly within Public & Nonprofit Management and Organization Studies. The book speaks directly to key contemporary debates in these fields, including the nature of organizational hybridity, public service innovation and approaches to service user involvement.