The Scor Model As An Effective Tool For Measuring Supply Chain Performance

Bachelor Thesis from the year 2015 in the subject Business economics - Business Management, Corporate Governance, grade: 2,5, University of Applied Sciences Fulda, language: English, abstract: The main objective of this paper is to analyse the Supply Chain Operation Reference (SCOR) model as an effective instrument for measuring Supply Chain Performance. At the end a conclusion will be drawn based on the investigation carried out and a future perspective will be mentioned. The 21st Century has been characterized by drastic advances in product development and shorter product life cycles. The customer nowadays places a lot of emphasis on delivery times. Thus, rushing the right products to the end-user has been the main objective of most companies. More so, in order to maintain strategic advantages companies have to improve their prices in order to maintain their market shares. Supply Chain management is thus the strategic weapon needed by most global firms nowadays to stay on top of their game. Given that raw materials and the manufacturing processes take place at different locations and even continents. The coordination of information, materials and financial flow is therefore imperative in order for the smooth and swift flow of data and products to be ensured. Assessing and measuring the performance of processes along the entire supply chain is thus recommended. So that every Supply Chain partner in the SC-Network will benefit from the partnership. Therefore the question arises: Which instrument can be effectively used to measure the performance of a Supply Chain. Companies have to measure their Supply Chain Performance in order to have a clear sense of direction. By setting goals based on performance variables, measuring them and following them up. It is possible to create an improving business pattern that is in line with the company ́s strategic goals. Companies have to measure and assess the processes involved along their entire supply chain. By so doing they can improve their efficiency, share best practices and improve their overall supply chain performance. There are many instruments used for measuring supply chain performance. Nevertheless using the most effective of them will guarantee better results.

The Supply Chain Operation Reference framework is a proven solution to the ever-present business struggle of strengthening and improving company-wide processes. This leading cross-industry model for maximizing efficiency provides readers with a lasting competitive advantage, revealing the key to achieving flawless production in a compressed timeline. By incorporating the proven Supply Chain Council DCOR and CCOR models to expand the process scope, Supply Chain Excellence offers a comprehensive look at the entire value chain process and provides readers with a step-by-step guide for implementing an improvement strategy that will help their organization succeed. With examples and insights from nearly one hundred supply chain improvement projects to draw from, readers will learn how to: identify the causes of misalignment in their company; utilize a scorecard to analyze and evaluate their current processes; strategize, prioritize, and implement a new method; incorporate management techniques such as Six Sigma and Lean; and quantify the financial value of supply chain improvement. The completely updated third edition of Supply Chain Excellence also adapts the use of the SCOR model for an SAP environment, global enterprises, and small businesses to help any organization keep its sales, manufacturing, distribution, and inventory moving in perfect synchronization.

Essay from the year 2013 in the subject Business economics - Supply, Production, Logistics, grade: 1,0, University of Applied Sciences Kempten (Professional School of Business and Technology Kempten), course: Strategic Logistics Management, language: English, abstract: In future industry competition will be increasingly “supply chain vs. supply chain”, rather than “firm vs. firm”. So today, the efficient management of global supply chain networks already has the potential to create competitive advantages for companies. Nevertheless most industrial companies still focus on production efficiency, creating non-market oriented business solutions that disable fast adaption to changing customer requirements. In more and more saturated markets a technology-driven competitive advantage is often quickly compensated by low-cost countries. In contrast high service quality established by efficient logistics processes can hardly be adopted in short time. The ability of fast consumer response allows companies to create an added value the customer is willing to pay for. But empowering companies to offer this added value requires high management attention on logistics processes as well as a clear logistics strategy with defined objectives that meet the company’s abilities and the customer requirements. Several management tools like the Supply Chain Operations Reference (SCOR) model or the Balanced Scorecard provide a structured approach to realize competitive advantages in the management of supply chains. After a short theoretical survey of these tools, a suitable logistics balanced scorecard will be developed for the supply chain activities of Diehl Controls, an electronics manufacturer for home appliances. Based on the company’s logistics mission and vision statement, internal and external strategic objectives will be determined. In a further step, the controlling of these objectives will be ensured by creating suitable performance indicators. Finally the Diehl Controls logistics balanced scorecard will be introduced to the company’s organization. The term paper ends with a recommendation of future developments and enlargements of the balanced scorecard related to the company’s growth within the next years.

Seminar paper from the year 2023 in the subject Business economics - Business Management, Corporate Governance, grade: A, Dedan Kimathi University of Technology, course: Supply Chain Management, language: English, abstract: A measurement and management system of supply chain performance is paramount for supply chain to achieve competitive differentiation. This paper pays attention to the concept of supply chain and performance management and significance of measuring supply chain performance. It also deals with supply chain performance and metrics, characteristics of a good performance metric, types and categories of supply chain performance metrics, methods and approaches of measuring supply chain performance, and finally, information required when measuring supply chain performance. Performance is the ability to meet certain criteria's, the time it takes, and the path used to get there. Supply chain performance is defined as the ability of the supply chain to deliver the right product to the correct location at the appropriate time at the lowest cost of logistics. This definition takes into account the time of delivery, cost, and value for the end consumer. The authors believe that this definition includes the most important aspects of the supply chain.

The authors of this book tried to make these experiences available to those interested, considering the experience of several years of training, research, and implementation of projects in the supply chain performance evaluation field. This book intends to identify the current performance and competitive position of that supply chain compared to other supply chains by presenting and reviewing the techniques and models for measuring the efficiency and performance of the supply chain. Determining the performance of a supply chain is a good description of the status quo (what is). Determining the performance of a supply chain is useful for describing the past and present of supply chain processes, and on the other hand, it can be used to set performance goals and initiate the improvement process. To realize this, a strategic framework or model is needed to be able to extract indicators related to the efficiency of the supply chain and design the appropriate model.

Effective supply chain integration, and the tight co-ordination it creates, is an essential pre-requisite for successful supply chain management. Decision-Making for Supply Chain Integration is a practical reference on recent research in the area of supply chain integration focusing on distributed decision-making problems. Recent applications of various decision-making tools for integrating supply chains are covered including chapters focusing on: Supplier selection, pricing strategy and inventory decisions in multi-level supply chains, RFID-enabled distributed decision-making, Operational risk issues and time-critical decision-making for sensitive logistics nodes, Modelling end to end processes to improve supply chain integration, and Integrated systems to improve service delivery and optimize resource use. Decision-Making for Supply Chain Integration provides an insight into the tools and methodologies of this field with support from real-life case studies demonstrating successful application of various decision-making techniques. By covering such a range of topics in this way, Decision-Making for Supply Chain Integration is a useful reference for researchers looking to develop their knowledge or find potential new avenues of research.