The Tech Set

Praise for the previous edition:" ... highly recommended for high school, public, and academic libraries."

Users want real-time answers to their reference questions wherever and whenever they are. Increasingly, that means SMS and IM services. Providing those is easier than you might think!

This book shows you how to get there by providing hands-on steps and best practices for UX design principles, practices, and tools to engage with patrons online and build the best web presence for your library.

Now TECH SET series editor Ellyssa Kroski brings you the field’s hottest tech gurus as they provide practical instructions and advice on everything from planning and development to marketing and metrics. Each title in the series is a one-stop passport to an emerging technology. If you’re ready to start creating, collaborating, connecting, and communicating through cutting-edge tools and techniques, you’ll want to get primed by the next ten books in the TECH SET. New tech skills for you spell new services for your users: - Use the latest, cutting-edge technologies- Plan new library services for these popular applications- Navigate the social mechanics involved with gaining buy-in for these forward-thinking initiatives- Utilise the social marketing techniques used by information professionals- Assess the benefits of these new technologies to maintain your success- Follow best practices already established by innovators and libraries using these technologies.

Provides practical instructions on everything from planning and development to marketing and metrics. Each title is a one-stop passport to an emerging technology. Start creating, collaborating, connecting, and communicating through cutting-edge tools and techniques, with these next ten books in the TECH SET.