Understanding Intercultural Communication

Written in a conversational style, this book introduces students to the foundations of intercultural communication, a vibrant discipline within the field. Authors Stella Ting-Toomey and Leeva Chung take a multicontextual, inclusive approach that balances international and intercultural communication issues against U.S. domestic diversity issues. In addition to emphasizing a value-oriented perspective on intercultural encounters, the text contains a robust ethical chapter, complete with specific guidelines that will help students become ethical intercultural communicators. By integrating current empirical research with lively intercultural examples, the authors ask thought-provoking questions and pose ethical dilemmas for students to ponder. The text offers a sprawling treatment of such topics as ethnic and cultural identity change, culture shock and intercultural adjustment, romantic relationships and raising bicultural children, global identity challenges, and decision-making choices in intercultural ethics.NEW TO THIS EDITION: * Two new special features, Blog Pic and Blog Post, which update all the photos and poignant personal stories found throughout the first edition * A greater focus on the impact of technology on intercultural communication message exchange processes * An updated discussion of multiracial and biracial identity in Chapter 4 * Updates to the popular Jeopardy Boxes BL More than 250 new references * Live-chat, a special boxed feature, which emphasizes the importance of adaptive code-switching in managing intercultural misunderstanding via lively dialogue SUPPORT PACKAGE FOR INSTRUCTORS: An Instructor's Manual / Test Bank that contains more than 500 pages of original exercises, activities, up-to-date media resources, classical and contemporary film lists, sample syllabi, and paper assignments. A password-protected Companion Website that features the Instructor's Manual, PowerPoint lecture slides, a Student Success Manual, and links to supplemental material and films.

"Understanding Intercultural Communication" offers a comprehensive look at the foundational concepts of intercultural communication. Through its dynamic theme of flexible intercultural communication, authors Stella Ting-Toomey and Leeva Chung effectively bridge the gap between intercultural communication theory and practice. This book is distinctive because of its well-balanced emphasis on both cross-national intercultural communication issues and U.S. domestic diversity issues. Written in a conversational style, the text presents up-to-date, identity-based frameworks and fresh approaches. By integrating current empirical research with lively intercultural examples, this book illustrates the practical nature of the intercultural communication field. Ting-Toomey and Chung encourage students to think critically by asking thought-provoking questions throughout the text and posing intercultural ethical dilemmas for students to ponder. The text offers strong coverage of such topics as the process of ethnic and cultural identity change, culture shock and intercultural adjustment, intercultural verbal communication styles, conflict facework interactions, romantic relationships and raising bicultural children, global identity challenges, and decision-making choices in intercultural ethics.

In this book, Adrian Holliday provides a practical framework to help students analyse intercultural communication. Underpinned by a new grammar of culture developed by Holliday, this book will incorporate examples and activities to enable students and professionals to investigate culture on very new, entirely non-essentialist lines. This book will address key issues in intercultural communication including: the positive contribution of people from diverse cultural backgrounds the politics of Self and Other which promote negative stereotyping the basis for a bottom-up approach to globalization in which Periphery cultural realities can gain voice and ownership Written by a key researcher in the field, this book presents cutting edge research and a framework for analysis which will make it essential reading for upper undergraduate and postgraduate students studying intercultural communication and professionals in the field.

Understanding Intercultural Communication provides a practical framework to help readers to understand intercultural communication and to solve intercultural problems. Each chapter exemplifies the everyday intercultural through ethnographic narratives in which people make sense of each other in home, work and study locations. Underpinned by a grammar of culture developed by the author, this book addresses key issues in intercultural communication, including: the positive contribution of people from diverse cultural backgrounds; the politics of Self and Other which promote negative stereotyping; the basis for a de-centred approach to globalisation in which periphery cultural realities can gain voice and ownership. Written by a leading researcher in the field, the new edition of this important text has been revised to invite the reader to reflect and develop their own intercultural and research strategies, and updated to include new ideas that have emerged in Holliday’s own work and elsewhere. This book is a key resource for academics, students and practitioners in intercultural communication and related fields.

Today, academics, business professionals and private persons alike need to communicate successfully and establish relationships with people from various cultures through digital means. These skills have now become essential in virtual environments. This book provides an in-depth analysis of how interlocutors negotiate meaning and identities in intercultural video-mediated communication as an important step to improving interactions on a global scale. It contributes to understanding the complex negotiation processes and strategies involved in communicating successfully and in establishing rapport in an intercultural and video-mediated context. Speakers in this English as a Lingua Franca setting act as accomplished conversationalists who efficiently employ various strategies to make themselves understood and to preempt interactional difficulties. At the same time, interlocutors (re)negotiate identities on various levels in the process of their interactions with conversation partners. Based on these insights, this book concludes with practical suggestions for educational and professional applications.

This fully updated third edition of Introducing Language and Intercultural Communication provides an accessible, lively introduction for students who are new to the study of intercultural communication, with special attention devoted to the language dimension. Incorporating real-life examples from around the world and drawing on current research, this text argues against cultural stereotyping and instead provides students with a skill-building framework to enhance understanding of the complexities of language use and intercultural communication in diverse settings. Readers will learn to become more attuned to power relations and the ways in which a complex mix of internal and external factors can influence language choice/attitudes, the intercultural communication process, and intercultural relationship building. Features new to this edition include: ‘pause and reflect’ boxes and images throughout each chapter that encourage meaning making and connections between theories and practice dialogues and student accounts of intercultural experiences that link theories with real-life applications discussion questions, journal jumpstarts, and suggested activities at the end of each chapter to engage students and provide a more interactive experience new material that takes account of key social, cultural, and political events, such as the COVID-19 pandemic, the refugee crisis, the climate emergency, and the rise of populism updated theoretical constructs that reflect recent developments in this area of study, such as criticality and reflexivity in intercultural communication refreshed references and glossary to enhance understanding of key terms and concepts revised and updated Instructor and Student Resources, including recommended resources on intercultural pedagogy, sample course schedules and assignments, in-depth chapter-specific resources, and a test bank revised and updated student resources, including suggested readings and links to online resources, key terms for each chapter, e-flash cards, study quizzes, and a glossary This is the essential textbook for introductory courses in language and intercultural communication within applied linguistics and communication studies.

This text is a practical guide that provides readers with effective approaches to communication theories and strategies and offers a wealth of tools for enhancing communication both in Canada and abroad. Informed by the authors’ intersection of cultural identities and lived experiences, Intercultural Communication demonstrates how communicative practices are established and influenced within societal realms. Readers’ understanding of culture is widened beyond discussions of race and ethnicity by critically examining factors like age, familial roles, sex, gender, socioeconomic status, and disability. Guided through real and complex scenarios, this text explores how different social and cultural practices present implications for communication, demonstrating how to manage conversations in appropriate and meaningful ways. Key topics include verbal and non-verbal communication, cultural values, self-awareness, and digital communications. Case studies, practical activities, and thought-provoking questions accompany each chapter, helping students to explore their own attitudes and actions through self-reflection. This invaluable and comprehensive guide is ideal for students enrolled in intercultural communication and cross-cultural communication courses, including studies in business, education, social work, health care, and law enforcement.