Value Added Records Management

Buried in paper? As new technologies, threats of litigation, and the onslaught of e-business innovations change the very nature of work, organizations need ways to safely and properly manage information. This revised and expanded edition of Sampson's earlier classic shows how records and information management practices jointly contribute to an organization's financial well being, be it public or private, non- or for-profit. Recordkeeping practices affect business objectives, processes, functions, and ultimately everyone in the organization. This book covers recordkeeping in all media, including paper, microfilm, electronic, and other storage modes. Instead of focusing on records media and information technologies, Sampson shows why organizations must focus on the content and value of records as they are determined by the organization's operating needs, the government's requirements, and relevant legislation. She shows how to create an essential uniformity in records management, one that integrates the many media systems you use into a single master system. Also included is a cautionary section explaining why skillful records and information management is essential to safeguard an organization's legal rights. This book provides fresh management perspectives and new business strategies, showing how to cope with the growing dependence on electronic records.

Records Management is the classic guide to alleviating a perennial business problem: how to find information that's needed and sort it out from the avalanche of paper and data that's not. This completely updated edition shows records managers like yourself - whether you're experienced or new to the field - how to establish and maintain a first-rate program. The volume explains what information is essential to keep, what's practical and legal to toss, and how to organize it all for quick and easy retrieval. It explores both current takes on traditional systems and the latest advancements in imaging technology and CD-ROM. Plus, the author shows you how to effectively protect your organization's vital records - its very lifeblood - from destruction. This new edition of Records Management even includes a crucial new chapter on developing your project management skills - a key to success on the job today. Records Management leads you through the entire process, beginning at the moment a record is created and ending with its ultimate destruction. It shows you how to sell your program to senior management, develop a records retention schedule, store and index records properly, manage your company's vast and diverse files, and much more.

In the current digital environment, records and information management allows to face outstanding volumes of information, widespread dematerialization of business processes and the proliferation of legal and regulatory obligations. This book offers principles, standards, procedures and best practices for the creation of authoritative records and for long-term conservation purposes. Combines scientific vision and a professional approach for authoritative and accurate Records and Information Summarises the challenges and new needs caused by the digitization of BP and the proposed solutions offered by RIM Details the paradox regarding Open Access and protection of personal data, archival consequences of digital production and access to Information

This book explores how an understanding of organisational information culture provides the insight necessary for the development and promotion of sound recordkeeping practices. It details an innovative framework for analysing and assessing information culture, and indicates how to use this knowledge to change behaviour and develop recordkeeping practices that are aligned with the specific characteristics of any workplace. This framework addresses the widely recognised problem of improving organisation-wide compliance with a records management programme by tackling the different aspects that make up the organisation’s information culture. Discussion of topics at each level of the framework includes strategies and guidelines for assessment, followed by suggestions for next steps: appropriate actions and strategies to influence behavioural change. Key topics covered include: background and context; the value accorded to records; information preferences; language considerations and regional technological infrastructure; information-related competencies; awareness of environmental requirements relating to records; corporate information technology governance; trust in recordkeeping systems; bringing it all together. Archivists, records managers and information technology specialists will find this an invaluable guide to improving their practice and solving the ‘people problem’ of non-compliance with records management programmes. LIS students taking archives and records management modules will also benefit from the application of theory into practice. Records management and information management educators will find the ideas and approaches discussed in this book useful to add an information culture perspective to their curricula.

The U.S. health care system is in crisis. At stake are the quality of care for millions of Americans and the financial well-being of individuals and employers squeezed by skyrocketing premiums-not to mention the stability of state and federal government budgets. In Redefining Health Care, internationally renowned strategy expert Michael Porter and innovation expert Elizabeth Teisberg reveal the underlying-and largely overlooked-causes of the problem, and provide a powerful prescription for change. The authors argue that participants in the health care system have competed to shift costs, accumulate bargaining power, and restrict services, rather than create value for patients. This zero-sum competition takes place at the wrong level-among health plans, networks, and hospitals-rather than where it matters most, in the diagnosis, treatment, and prevention of specific health conditions. Redefining Health Care lays out a breakthrough framework for redefining health care competition based on patient value. With specific recommendations for hospitals, doctors, health plans, employers, and policy makers, this book shows how to move to a positive-sum competition that will unleash stunning improvements in quality and efficiency.

Integrating Business Management Processes: Volume 2: Support and Assurance Processes (978-0-367-48548-1) Shelving Guide: Business & Management The backbone of any organisation is its management system. It must reflect the needs of the organisation and the requirements of its customers. Compliance with legal requirements and ethical environmental practices contributes towards the sustainability of the management system. Whatever the state of maturity of the management, this book, one of three, provides useful guidance to design, implement, maintain and improve its effectiveness. This volume provides a comprehensive coverage of the key support and assurance processes. Topics include document control, communication, marketing, information systems and technology, human resource management, training and development, customer relations management, financial management and measurement and analysis to name a few. This book, with its series of examples and procedures, shows how organisations can benefit from satisfying customer requirement and the requirements of ISO standards to gain entry into lucrative markets. Titus De Silva is a consultant in management skills development, pharmacy practice, quality management and food safety and an advisor to the newly established National Medicines Regulatory Authority (NMRA) in Sri Lanka.

The systematic management of records is an important activity for ‘information businesses’ such as museums and galleries, but is not always recognized as a core function. Record keeping activities are often concentrated on small groups of records, and staff charged with managing them may have limited experience in the field. Records Management for Museums and Galleries offers a comprehensive overview of records management work within the heritage sector and draws on over a decade of experience in applying fundamental principles and practices to the specific circumstances of museums. It introduces readers to the institutional culture, functions, and records common to museums, and examines the legislative and regulatory environments affecting record-keeping practices. The book is comprised of eight chapters, including: a history of records keeping in the UK museum and gallery sector; the basics of records management; making a business case for records management; requirements of legislation for records management; how to conduct a records survey; strategy and action planning; how to develop a file plan, retention schedule and records management programme; and a guide to useful additional resources. Gives practical and tested solutions to real world issues Fills a gap in the literature as a handbook in this important sector Provides an overview of the sector as a whole

This book brings together key ideas about record keeping in a multi-media environment. Written by leading figures in the field Comprehensive coverage of the topic Contains the most up-to-date information