Who Killed Healthcare

A renowned authority from Harvard Business School confronts America's health care crisis-and how consumer control can fix it PRAISE FOR WHO KILLED HEALTHCARE? “A brilliant analysis... A must-read.” – Bill George, Professor, Harvard Business School and Former CEO of Medtronic “As it becomes more and more obvious to everyone that our current health care system is unsustainable, this is the book that had to be written.” – Daniel H. Johnson, Jr. MD, former president of the American Medical Association “Regina Herzlinger’s ideas to tackle the crisis of the U.S. health care system are based on keen knowledge of the system’s existing difficulties along with insights that introduce the reader to new streamlined choices that have the potential of getting both quantity and cost under control.” – Joseph Kennedy, founder, chairman, and president, Citizens Energy Corporation, CEO, Citizens Health Care, former representative (D-Mass) “Regina Herzlinger... offers a vision of the way things can be, should be, and will be sooner or later. The only question is: how long do we have to wait?” – Greg Scandlen, founder, Consumers for Health Choices“Regi Herzlinger has brilliantly articulated a better way – embracing the principles of competition and innovation that cause every other sector of our economy to thrive. Discharging American health care from the ICU can only happen by putting individual Americans – not politicians and bureaucrats – back in charge of their health care decisioins.” – U.S. Senator Tom Coburn (R-Okla), M.D. “Following on the heels of her landmark Market-Driven Health Care, Herzlinger lays it on the line with her expose of what many who work in the health care industry have felt in their gut. Now it is articulated in an entertaining and must-read portrayal, with you and me as the only way out.” – Dennis White, executive vice president for strategic development, National Business Coalition on Health“A wonderful Orwellian romp through issues which carry a deadly irony. The killers of health care are, of course, the third parties, each of which has an itchy palm and a commitment to profit or power which exceeds the commitment to service, with each engaging the others within a politically shaped box. Rarely has the case for the public been made with so much force, foresight, and wit, and a better way forward shown so clearly.” – James F. Fries, MD, Professor of Medicine, Stanford University School of Medicine “You can practically hear the war chants as Professor Herzlinger sets out her view of what’s wrong with the health care system and how to fix it. You’d best read it so you can decide which side you will be on when the battle is joined.” – Paul Levy, CEO, Beth Israel Hospital, Boston, MA “Regina Herzlinger, the nation’s leading expert on consumer-driven health care, has given us a brilliant analysis of the flaws in our health care system and what it will take to get it back on track. Her latest book is a must-read.” – Bill George, Professor of Management Practice, Harvard Business School, Former CEO, Medtronic, and author of Authentic Leadership“You don’t have to agree with her diagnosis and prescription for the U.S. health care system, but you do have to read her book. Once again, Professor Herzlinger has put together a well researched, well written, and very provocative blueprint for the future of health care.” Peter L. Slavin, MD, President, Massachusetts General Hospital

The Queen Elizabeth Hospital of Montreal, an exemplary Canadian community hospital that had been the site of many national and international medical firsts, was suddenly closed in the mid-1990s. It was not alone.

If you are afraid of dying and do not want to know the truth, this may not be the book for you.If on the other hand you want a true insider's look at healthcare and the ways people suffer and are killed at the hands of others, then read on.Hospice has a lollipop and candy cane image, that could not be further from the truth. It is a hard core business of 'dealing' with the most susceptible in our society, the dying. Hospice would like us to believe that they are here to provide our loved ones with the care and attention they need in their final months, weeks and days. And although that may have been the noble start of this service, they have become like any modern business of putting profits first. They make money from you dying and when that is no longer profitable, they neatly dispose of you through various means.And when employees speak up, they are disposed of as well.You will read first-hand accounts of patients that have fallen into healthcare traps. The treatments, that the patients were provided, not for their benefit, but to enrich a company, will shock you. Their misfortune can help you, or a loved one, avoid the same fate. But, you need to know what questions to ask, what your rights are, and what the healthcare provider is required to do. You need to have your eyes fully open. It may all sound like cloak and dagger, but with hospice it happens out in the open and right in front of you. They really do have a license to kill. Will you or your loved one be their next victim?

Court, a nationally recognized consumer advocate and founder of a health care watchdog project, and Smith, an attorney and president of a public policy consulting firm, expose appalling practices of HMOs and the corrupt world of managed care. They telltrue stories of patient victims who got caught and killed in the system, and expose the profit motive behind the misery, revealing the collusion of the insurance industry's powerful lobbyists with Congress and state legislatures to block any serious reforms. They supply an HMO patients' self-defense kit to help patients overcome HMO stonewalling.

Crime perpetrated by healthcare professionals is increasingly pervasive in today‘s hospitals and other healthcare settings. Patients, coworkers, and employers are vulnerable to exploitation, fraud, abuse, and even murder. Investigative journalist Kelly M. Pyrek interviews experts who provide accounts concerning the range of criminality lurking in t

High-quality Allied Health delivery through a motivated, committed and expert workforce depends on strong management and leadership. To provide this, Allied Health Profession managers need solid, evidence-based business skills just as much as clinical knowledge and ability. This book focuses on the key management areas of money, measurement and marketing as applied to the Allied Health Professions. Bringing together nationally and internationally acknowledged and recognised experts from around the world, it explains the finances of healthcare, particularly in a cash-strapped environment, information and information management, and the marketing of services - in the broadest sense - based on a robust foundation of business planning and business-case development, project management, service level agreements and specification. Report writing and presentation skills are also covered, along with editors' quality and leadership evaluation framework, the Management Quality Matrix. The information, background and practical techniques covered in this book will make it a thought-provoking and indespensible resource both for managers and leaders of Allied Health Professionals and for those training future managers and leaders.

Learn about McNamaras 100,000, soldiers who failed to meet minimal intellectual standards but were given a chance at Army careers. Meet a soldier who won a silver star while wearing a black lace bra under his fatigues. Hear the story of how a British Army in India 19th century water policy was almost resurrected for Desert Storm. Discover why the military stopped pushing cheap booze and attempted to change from an alcohol-positive to an alcohol-neutral culture. Follow the quest for improved services in Army medicine. Relive many interesting vignettes from the 70s, eighties and nineties including insights into several dynamic general officers, including one who postponed a meeting with the Supreme Allied Commander Europe(SACEUR) to chat with doctors at a coffee break. Peek inside the often confusing world of quality assurance. Examine why reduction in rank appears not to work. See how the National Practitioner Data Bank protects patients in the U.S. Read about one attempt to prepare Army doctors and field medics for psychiatric casualties on the battlefield. Find out how a psychiatrist can become involved in a surprisingly wide range of activities related to military life. Marvel over the level of emotions engendered by the question of who should command medical units. Enjoy articles about Dr. Jeffer from Newsweek, Psychology Today, Army Times, U.S. Medicine, Stars and Stripes, Psychiatric News and the Newport News Daily Press. Over twenty-six years Dr. Ed Jeffer was involved in drugs and alcohol, the interface of medicine and the law, quality assurance, combat psychiatry and many other areas. He served with both active and reserve components. Working as a staff officer he interfaced with command at all levels and with governors and the Congress of the United States. Many lessons learned are still valuable today and there is something of interest for everyone.

Building on the foundation of the previous five editions, Hospital and Healthcare Security, 6th Edition includes new and updated chapters to reflect the current state of healthcare security, particularly in data security and patient privacy, patient-generated violence, and emergency preparedness and management. The recognized leading text in the healthcare security industry, Hospital and Healthcare Security, 6th Edition explains the basics as well as higher expertise concerns, such as the roles of design, emergency management, and policy. Conveying a wide spectrum of topics in an easy to comprehend format, Hospital and Healthcare Security, 6th Edition provides a fresh perspective for healthcare security professionals to better prepare for security issue before they occur. Offers a quick-start section for hospital administrators who need an overview of security issues and best practices Includes a sample request for proposals (RFP) for healthcare security services and incident report classifications General principles clearly laid out so readers can apply internationally recognized industry standards most appropriate to their own environment The new edition includes materials that address the latest issues of concern to healthcare security professionals, including security design, emergency management, off-campus programs and services, and best practices in mitigating patient-generated violence