Working With Conflict

Provides a range of tools, ideas, methods, techniques, for tackling conflict.

Working with Conflict 2 reflects the accumulated wisdom of over 3000 peacebuilding practitioners from 70 countries over the 20 years since the first Working with Conflict book was published. Its focus is on understanding and transforming conflict, building practical strategies for constructive change, analysing power, addressing violence, healing wounds and building movements for change. It is relevant to all who are trying to bring about change in intractable situations, from grassroots to policy level, including those working in the fields of peacebuilding, humanitarian assistance, development, climate change, human rights, gender equality, trauma healing and democracy. Working with Conflict 2 is an accessible practical resource, for both individuals and organisations working and researching how to work in conflict-prone and unstable parts of the world. Easy to use, including helpful visual materials, it provides a range of practical tools – processes, ideas, techniques – for tackling conflict, as well as providing links to other key conflict-related and peacebuilding resources, including organisations, publications and websites.

Working with Conflict 2 reflects the accumulated wisdom of over 3000 peacebuilding practitioners from 70 countries over the 20 years since the first Working with Conflict book was published. Its focus is on understanding and transforming conflict, building practical strategies for constructive change, analysing power, addressing violence, healing wounds and building movements for change. It is relevant to all who are trying to bring about change in intractable situations, from grassroots to policy level, including those working in the fields of peacebuilding, humanitarian assistance, development, climate change, human rights, gender equality, trauma healing and democracy. Working with Conflict 2 is an accessible practical resource, for both individuals and organisations working and researching how to work in conflict-prone and unstable parts of the world. Easy to use, including helpful visual materials, it provides a range of practical tools – processes, ideas, techniques – for tackling conflict, as well as providing links to other key conflict-related and peacebuilding resources, including organisations, publications and websites.

Working with Conflict 2 reflects the accumulated wisdom of over 3000 peacebuilding practitioners from 70 countries over the 20 years since the first Working with Conflict book was published. Its focus is on understanding and transforming conflict, building practical strategies for constructive change, analysing power, addressing violence, healing wounds and building movements for change. It is relevant to all who are trying to bring about change in intractable situations, from grassroots to policy level, including those working in the fields of peacebuilding, humanitarian assistance, development, climate change, human rights, gender equality, trauma healing and democracy. Working with Conflict 2 is an accessible practical resource, for both individuals and organisations working and researching how to work in conflict-prone and unstable parts of the world. Easy to use, including helpful visual materials, it provides a range of practical tools – processes, ideas, techniques – for tackling conflict, as well as providing links to other key conflict-related and peacebuilding resources, including organisations, publications and websites.

Provides a range of tools, ideas, methods, techniques, for tackling conflict.

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

“An excellent workbook-like guide” to the nuts and bolts of professional conflict and the strategies you need to make conflict work for you (Booklist, starred review). Every workplace is a minefield of conflict, and all office tension is shaped by power. Making Conflict Work teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants, and attorneys—anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, this book gives you the tools you need to achieve greater satisfaction and success. “A genuine winner.” —Robert B. Cialdini, author of Influence “This book is a necessity . . . Read it.” —Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist “Innovative and practical.” —Lawrence Susskind, Program on Negotiation cofounder “Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.” —Hon. David N. Dinkins, 106th mayor of the City of New York “An excellent workbook-like guide.” —Booklist, starred review