A Charge Nurse S Guide

This brief but important book is designed to augment your leadership education and experience. It is also designed for a busy clinician who does not have the time or energy to wade through hundreds of pages of text. Now in it's second edition, this book can be read quickly in one two-hour sitting or as you have 10-15 minutes here and there. In conceiving this book, our goal was to develop a simple but comprehesive guide that is focused on the most crucial information you need to lead effectively in your role as charge nurse. As a result, we have focused on topics such as leadership, stakeholders/resources, self-awareness, patient safety, delegation, leading through conflict, navifationg change and mentoring. We hve devoted separate chapters to patient satisfaction and patient safety. These are over-arching concepts that require the implementation of all leadership skills. Each chapter is divided into two primary sections: Personal Lessons and Resources & References. The Personal Lessons section may contain: our thoughts on the topic, reflections, things to remember and case studies. The Resources & References section may include: short articles by other authors, key terms/acronyms, additional resources and references.

Charge Nurse Program Builder: Tools for Developing Unit Leaders Tammy L. Berbarie, BA, RN, RN-BC Turn your charge nurses into frontline leaders! As of June 20, 2014, contact hours for nurses are no longer available with this product. Order your copy today and train efficient, competent charge nurses This all-in-one training resource contains customizable tools, templates, and checklists to help nursing leaders provide charge nurses with top-notch training. Whether you hold your own charge nurse training workshop or pass it on as a self-study, this book makes training your charge nurses easier and more effective. It covers all aspects of the charge nurse role, from conflict management to technical duties such as handling patient assignments and scheduling. This all-in-one resource: Equips charge nurses with the skills they need to provide leadership to staff on their unit Enables staff development professionals to provide ongoing training to hundreds of charge nurses using one resource Provides customizable training materials including a PowerPoint presentation and handouts Reduces the time spent developing training materials for charge nurses Use the tools, templates, and checklists for a training workshop or give the book to charge nurses to use as a self-study guide! Table of Contents: Chapter 1: What Is a Charge Nurse? Introduction Charge Nurse Traditional Roles: The Main Ingredients Charge Nurse Exemplary Roles: The Icing on the Cake Summary Chapter 2: Developing a Charge Nurse Job Description Job Descriptions and Charters Engage Team Members Summary Tools Chapter 3: Charge Nurse Succession Planning Identifying Goals Goal 1: Organizational Culture Goal 2: Building Talent Goal 3: Recruiting Talent Goal 4: Maintaining Talent Summary Tools Chapter 4: Planning Charge Nurse Orientation Charge Nurse Job Description or Charge Nurse Charter Regulatory Requirements Leadership Training Coordination and Delivery of Patient Care Patient Safety and Quality Improvement Department and Organizational Orientation Shared Governance Charge Nurse Preceptors Charge Nurse Workshops Orientation Documentation Performance Expectations and Evaluation Launching Your Program Summary Chapter 5: Incorporating the Job Description into Orientation Hiring for the Position Elements to Include in Orientation Charge Nurse Job Description Sample Summary Chapter 6: Regulatory Requirements The Joint Commission Centers for Medicare & Medicaid Services (CMS) State Board of Nurses American Nurses Association (ANA) Organizational Policies and Procedures Summary Chapter 7: Charge Nurse Leadership Training Leadership Team Building Conflict Resolution Communication Developing Talent Summary Chapter 8: Coordination and Delivery of Patient Care Patient Flow Process Staffing and Scheduling Patient-Centered Care Decision-Making Contract Staff, Agency Staff, and Unlicensed Personnel Special Circumstances Documentation Summary Tools Chapter 9: Patient Safety Emergency Management and Documentation Errors Data Collection Summary Chapter 10: Department and Organizational Orientation Leadership Meet and Greet Department Specific Orientation: Crucial Elements Summary Chapter 11: Shared Governance Charge Nurse Participation in Shared Governance Charge Nurse Retreat Charge Nurse Unit Meetings Summary Chapter 12: Charge Nurse Preceptors Preceptor Selection Criteria Training Charge Nurse Preceptors Charge Nurse Precepted Time Summary Chapter 13: Charge Nurse Workshops Crucial Elements to Include Charge Nurse Presentation Development Setting Expectations Building Your Charge Nurse Reference Book Summary Chapter 14: Performance Evaluations Charge Nurse Role in Performance Evaluations Peer Evaluation Tool Nurse Manager Role: Charge Nurse Evaluation Components of a Charge Nurse Evaluation Summary Chapter 15: Launching Your Program Charge Nurse Role in Performance Evaluations Peer Evaluation Tool Nurse Manager Role: Charge Nurse Evaluation Components of a Charge Nurse Evaluation Summary Appendixes

This guide aims to help ward managers, sisters and charge nurses with administration duties within their wards. Jenny Thomas highlights responsibilities, workloads and positive working environments, among many other areas.

Are you managing other people? If so, you will find this an indispensable guide to situations and problems faced by ward managers, sisters and charge nurses today. This new edition retains the book’s practical approach, providing hints and tips on cutting through bureaucracy to ensure patient care remains uppermost on your agenda. This book will help you to Manage your time Create a positive work environment Ensure care is patient-centred Manage your budget Be politically aware Manage difficult staff and situations This book will help you to • Organise yourself and your workload • Manage staff, people and difficult situations • Make sure care is patient-centred • Manage your budget • Deal with complaints • Handle staff recruitment • Be a good role model. This new edition retains the book’s practical approach, providing hints and tips on cutting through bureaucracy to ensure patient care remains uppermost on your agenda. Reflects the most recent developments affecting ward management, including the current national focus on quality indicators and working within tighter budgets. Updated guidance on pertinent issues such as ‘whistle-blowing’ and ‘safeguarding’. A new chapter on ‘Improving Quality and Safety’ explains the national quality initiatives and their impact, as well as taking you through the practical processes of handling complaints and incidents.

This is a short, practical guide to situations and problems faced by ward managers, sisters and charge nurses today. It covers leadership and management directly related to situations that arise daily on the ward. This book will help you to . Organise yourself and your workload . Manage staff, people and difficult situations . Make sure care is patient-centred . Manage your budget . Deal with complaints . Handle staff recruitment . Be a good role model.