Administrative System Innovation And Building A Public Service Oriented Government

From the late 1970s until the present day, the New Public Management movement flourished in the United Kingdom, New Zealand, Australia and a number of other countries over the globe. Nowadays, governments across the world are more service-oriented than previously, and administrative system innovations are encouraging new ways of improving public services. Increasingly, more and more countries are witnessing administrative innovations to provide better, quicker, and more efficient and effective service to the public. To this end, this collection of essays highlights public service theory and practices. While some chapters concentrate on innovation in administrative systems, others pay attention to more theoretic and practical issues. A few examine municipal-level public service and innovation, whereas others focus on environment, community policing, public infrastructure, partnership governance, and e-service and e-participation, as well as citizen participation. The book represents an excellent, updated resource for scholars, students and practitioners in the broad field of public administration, public policy, public affairs and public management.

From the late 1970s until the present day, the New Public Management movement flourished in the United Kingdom, New Zealand, Australia and a number of other countries over the globe. Nowadays, governments across the world are more service-oriented than previously, and administrative system innovations are encouraging new ways of improving public services. Increasingly, more and more countries are witnessing administrative innovations to provide better, quicker, and more efficient and effective service to the public. To this end, this collection of essays highlights public service theory and practices. While some chapters concentrate on innovation in administrative systems, others pay attention to more theoretic and practical issues. A few examine municipal-level public service and innovation, whereas others focus on environment, community policing, public infrastructure, partnership governance, and e-service and e-participation, as well as citizen participation. The book represents an excellent, updated resource for scholars, students and practitioners in the broad field of public administration, public policy, public affairs and public management.

Digital innovations are often non-linear, non-incremental, and perhaps at times, disruptive processes that have transformed private as well as public service delivery. The rise of digitization has not only overhauled the governance system and enabled greater government-citizen engagement but has also revolutionized public administration. For public organizations to thrive, it is imperative to understand the challenges and applications that digitization can create for the development, deployment, and management of public service processes. Leveraging Digital Innovation for Governance, Public Administration, and Citizen Services: Emerging Research and Opportunities is a comprehensive research book that combines theory and practice, reflecting on public administrative governance and citizen engagement implications of digital innovations and strategies, and how and when they can make a difference in the area of digital application in public administration. Highlighting topics such as e-government, electronic payments, and text mining, this publication is ideal for public administrators, policymakers, government officials, executives, administrators, researchers, academicians, and practitioners in the fields of computer science, information technology, citizen engagement, public management, and governance.

The fundamentals of public administration, from the world'sleading practitioners Handbook of Public Administration is the classic,comprehensive guide to the field, featuring original writings fromthe world's foremost public administration thought leaders andpractitioners. Intended to help both public administration studentsand practitioners navigate administrative challenges, overcomeobstacles, and improve effectiveness, this guide provides acomplete overview of the entire field. The information is organizedinto seven parts representing key domains of knowledge and practicethat are essential for effective public administration. Thesereflect changes in the state of modern public administration, thefactors that influence policies and programs, the mechanics of howgovernment works, and the tools that help administrators get thingsdone. Readers will find insightful discussions on the challenges ofcontemporary governance and the ethics of public administration, aswell as practical guidance on the everyday operations that bringeffective policies and programs to life. Students and experienced practitioners alike will appreciate thewell-rounded approach to issues public administrators face everyday. The book is complete enough to act as a text, but organizedlogically for quick reference for specific problems or situations.Readers will: Understand the challenges posed by the changing context ofpublic administration Explore how relationships and decisions influence publicpolicies and programs Learn the critical skills and tools public administrators mustmaster to be effective Explore the ethics and liabilities of public administration,and what it means to take part The role of public administration is evolving, and the changingnature of the field will impact the way policies and programs aredesigned and implemented. This book fully explores current andupcoming changes domestically and internationally against thebackdrop of public administration fundamentals. For the student orprofessional seeking a deeper understanding of the publicadministrator's role, Handbook of Public Administration is aclear, comprehensive resource.

New Public Management as an administrative reform ideology as well as conceptual innovation has changed the outlook of public administration during the last ten years. Public administration and public administration reform should not only be concerned with the improvement of the efficiency and coherence, which play an important role in public administration, but also with political values like liberty, equity and security as well as legal values like the rule of the law. The modernization agenda of public administration has a rather internal focus, while the ultimate test for the modernization of public administration is the way in which governments are able to respond to changing social, cultural and economic conditions and the ‘wicked’ policy problems which result from them. This publication contains interesting contributions to the science and practice of public administration.

A study of how public service has changed in this new era of interconnectedness

This report, produced by the OECD Observatory of Public Sector Innovation, explores how systems approaches can be used in the public sector to solve complex or “wicked” problems.

Governments must innovate if they are to be effective. In a world of change, a government that stands still will soon be overtaken by events and shifting citizen expectations. This report explores the past, present and possible future journey of the innovation system of the Brazilian public service.