Alumni Relations Benchmarks 2013 Edition

This 160-page report is based on a survey of 89 American colleges and universities and covers a broad range of issues of interest to alumni and advancement professionals including but not limited to: trends in staffing the alumni office, use of the alumni office's work time, alumni office budgets and priorities, governance of the alumni relations effort and level of cooperation among various administrative units and alumni organizations. The study provides highly detailed data on alumni participation rates in various kinds of alumni activities, including reunions, and a close look at alumni department budgets including salaries, travel, promotion, costs of alumni clubs and events. In addition, the report presents detailed data on alumni department revenues from credit card, insurance and other services for alumni, as well as alumni office spending on consulting and information services. Other areas covered include: means of fundraising from alumni, use of alumni surveys, percentage of alumni who attend various kinds of events and the percentage who give to the college, nature of links to alumni clubs, athletic booster clubs and other alumni-related organizations, use of direct mail, telephone solicitation, social media and email to connect with alumni, and the relative success of each method, the future of alumni publications and directories and many other issues of interest to college alumni and advancement staff of private alumni organizations and college departments that often deal with alumni such as advancement, marketing and athletics.

The study presents detailed benchmarking data on alumni relations from 55 North American colleges. The 200+ page study covers fundraising and outreach strategies, alumni office staffing and budget trends, analysis of alumni affairs staff time use, use of social media and other marketing and outreach vehicles, relations with alumni clubs, spending on consulting, travel, telephone solicitation, and direct mail, and much much more. The report also gives highly specific data on participation rates in various kinds of alumni reunions and overall participation in the alumni association, among other data points. Data is broken out for public and private colleges, and by enrollment level, general Carnegie Class and annual tuition charged, to enable more precise benchmarking.

This report gives critical data about the alumni relations efforts of North American colleges. In more than 115 pages and 400 tables present hard data on alumni affairs office budgets, marketing expenditures, use of print publications and the internet, directory building and fundraising activities, among other topics. The report, based on data from 60 colleges, gives the end user highly specific benchmarking data such as the percentage of alumni that participate in reunions, earning from insurance plans and credit cards offered to alumni, spending on promotional materials for alumni clubs, percentage of alumni for whom the college maintains a working email address, and hundreds of other useful benchmarks and datapoints. Useful benchmarks include alumin office staff size, staff time spent on specific tasks, impact of the internet on alumni communications, relations with the Office of Institutional Advancement, plans for the print directory and much much more. Data is broken out for public and private colleges and by size and type of college and by size of the overall alumni population.

This report looks closely at how 35 colleges and universities are handling their techology transfer and licensing practices. The study looks at spending on outside and staff lawyers, overall staffing, outsourcing, budgets, marketing, spin offs, home grown companies, licensing terms, use of consultants, trends in revenues by technology area, relations with private industry, partnerships, rights disputes, outreach to university faculty, and many other facets of univ ersity technology licensing and technology development and marketing practices. The study provides crucial benchmarking data for higher education technology transfer offices, including highly detailed data on budgets, staffing, employee tenure, salaries, legal costs both in-house and outsourced, legal disputes, research and library use, internal and external marketing and public relations, strategies for patent maintenance, cooperative partnerships with industry, relations with various academic departments, trends in the initiation of invention disclosure reports, and much more. Data is broken out for US and non US participants, and by institutional size and subject focus of the main technology licensing effort.

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Institutional Advancement comprehensively reviews and evaluates the published empirical research on advancement in higher education of the last 23 years, covering fundraising, alumni relations, public relations, marketing, and the role of institutional leadership in all of these.

In building sufficient, efficient human resources, massification of higher education is a common phenomenon. It is to this end that sustainability and inclusiveness have become such critical issues in higher education and its literature. This book looks into the major question of financial sustainability for the higher education institution, revealing the university’s struggles in the face of limited public funds. Coping strategies and feasible alternatives are extensively examined. The authors also tackle the area of higher education systems and collaboration in ensuring sustainability. Here, matters such as the public-private equilibrium, sustainable alumni networks, and research and publication competitiveness are deliberated. One distinguishing feature of this publication, however, is its discourse on higher education access, giving unique insight into the plight of certain underrepresented groups in higher education. The writers champion inclusiveness by analysing and recommending the best practices in bolstering these marginalised factions towards academic success. Readers will certainly gain a more profound understanding of sustainable and inclusive higher education. Keywords: Universiti Sains Malaysia, Penerbit Universiti Sains Malayia, Penerbit USM