Carrots And Sticks Don T Work Build A Culture Of Employee Engagement With The Principles Of Respect

Advance praise for Carrots and Sticks Don't Work: "Paul Marciano provides a wealth of prescriptive advice that absolutely makes sense. You can actually open the book to any chapter and gain ideas for immediate implementation." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em "This book should be in the hands of anyone who has to get work done through other people! It's an invaluable tool for any manager at any level." -- John L. Rice, Vice President Human Resources, Tyco International "Carrots and Sticks Don't Work provides a commonsense approach to employee engagement. Dr. Marciano provides great real-world insights, data, and practical examples to truly bring the RESPECT model to life." -- Renee Selman, President, Catalina Health Resources "The RESPECT model is one of the most dynamic, engaging, and thought-provoking employee engagement tools that I have seen. Dr. Marciano's work will help you provide meaningful long-term benefits for your employees, for your organization, and for yourself." -- Andy Brantley, President and CEO, College and University Professional Association for Human Resources "This book provides clear advice and instruction on how to engage your team members and inspire them to a higher level of productivity, work satisfaction, and enjoyment. I am already utilizing its techniques and finding immediate positive changes." -- Robert Roth, Director, Accounting and Reporting, Colgate Palmolive Company The title says it all: Carrots and Sticks Don't Work. Reward and recognition programs can be costly and inefficient, and they primarily reward employees who are already highly engaged and productive performers. Worse still, these programs actually decrease employee motivation because they can make individual recognition, rather than the overall success of the team, the goal. Yet many businesses turn to these measures first—unaware of a better alternative. So, when it comes to changing your organizational culture, carrots and sticks don’t work! What does work is Dr. Paul Marciano's acclaimed RESPECT model, which gives you specific, low-cost, turnkey solutions and action plans-- based on seven key drivers of employee engagement that are proven and supported by decades of research and practice—that will empower you to assess, troubleshoot, and resolve engagement issues in the workplace: Recognition and acknowledgment of employees' contributions Empowerment via tools, resources, and information that set employees up to succeed Supportive feedback through ongoing performance coaching and mentoring Partnering to encourage and foster collaborative working relationships Expectations that set clear, challenging, and attainable performance goals Consideration that lets employees know that they are cared about Trust in your employees' abilities, skills, and judgment Carrots and Sticks Don't Work delivers the same proven resources and techniques that have enabled trainers, executives, managers, and owners at operations ranging from branches of the United States government to Fortune 500 corporations to twenty-person outfits to realize demonstrable gains in employee productivity and job satisfaction. When you give a little RESPECT you get a more effective organization, with reduced turnover and absenteeism and employees at all levels who areengaged, focused, and committed to succeed as a team. In short, you get maximum ROI from your organization's most powerful resource: its people!

Ayres applies the lessons learned from behavioral economics, the fascinating new science of rewards and punishments, to introduce the concept of commitment contracts--an easy but high-powered strategy for setting and achieving goals already in use by successful companies and individuals across America.

By anchoring your understanding of productivity in God's plan, What's Best Next gives you a practical approach for increasing your effectiveness in everything you do. There are a lot of myths about productivity--what it means to get things done and how to accomplish work that really matters. In our current era of innovation and information overload, it may feel harder than ever to understand the meaning of work or to have a sense of vocation or calling. So how do you get more of the right things done without confusing mere activity for actual productivity? Matt Perman has spent his career helping people learn how to do work in a gospel-centered and effective way. What's Best Next explains his approach to unlocking productivity and fulfillment in work by showing how faith relates to work, even in our everyday grind. What's Best Next is packed with biblical and theological insight and practical counsel that you can put into practice today, such as: How to create a mission statement for your life that's actually practicable. How to delegate to people in a way that really empowers them. How to overcome time killers like procrastination, interruptions, and multitasking by turning them around and making them work for you. How to process workflow efficiently and get your email inbox to zero every day. How to have peace of mind without needing to have everything under control. How generosity is actually the key to unlocking productivity. This expanded edition includes: a new chapter on productivity in a fallen world a new appendix on being more productive with work that requires creative thinking. Productivity isn't just about getting more things done. It's about getting the right things done--the things that count, make a difference, and move the world forward. You can learn how to do work that matters and how to do it well.

Newly updated to include information for the UK, The Carrot Principle illustrates how ordinary organizations have made themselves extraordinary through the use of strategic employee recognition. The authors show how great organizations and great managers succeed through living the Carrot Principle. Featuring case studies of effective recognition in some of the world's most successful organizations, such as DHL, Avis, Pepsi, etc and demonstrating how recognition has led to improved employee commitment and bottom line results in these companies, the book also shows how a Carrot Culture is not created by the CEO, senior leadership team or HR department, but manager by manager. The book provides examples of leaders - from around the globe - who lead through the Carrot Principle: providing plentiful how-to's for managers wishing to get started or hoping to enhance their recognition abilities. Overall, there has never been a book in the recognition or motivation space that has had this type of quantitative or case study support.

The current way of treating people at work has failed. Globally, only 30% of employees are engaged in their jobs, and in this fast-paced world that's just not enough. The world's best companies understand this, and have been quietly treating people differently for nearly two decades. Now you can learn their secrets and discover The Engagement BridgeTM model, proven to build bottom line value for companies through sustainable employee engagement. Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service and, hands-down, beat the competition. These companies outperform and disrupt their markets. They break the rules of traditional HR, they rebel against the status quo. Build it has found these rebels and the rulebreakers. From small startups to global powerhouses, this book shows that courage, commitment, and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader. The book follows the clear and proven Engagement BridgeTM model, developed from working with thousands of leading companies worldwide on their own employee engagement journeys. The practical model highlights the areas that leaders need to examine in order to build a highly engaged company culture and provides a framework for success. Build it is packed with tips, tools and real-life examples from employers including NASDAQ, Unilever, IBM, KPMG, 3M, and McDonald's to help you start doing this not tomorrow, but today. Readers will learn: How employee engagement helps companies perform The key factors that drive engagement, and how they work together What the world's most rebellious companies have done to break the rules of traditional HR and improve engagement How to implement The Engagement BridgeTM model to boost productivity, innovation, and better decision-making Unique in this category, Build it is written from two sharply different perspectives. Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $300m category leader in employee engagement technology. Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.

Build Teams That SUPER PERFORM Every Day It may seem impossible at times but you can increase productivity, innovation, loyalty, and retention in your organization—dramatically. And it's a lot simpler than you think. In fact, it takes only one thing: RESPECT. Carrots and Sticks Don't Work author Paul Marciano teams up with HR guru Clinton Wingrove to reveal their exciting new system for creating the kinds of teams that transform organizations. The secret lies in developing ordinary employees into highly engaged team members who, in turn, create powerful teams that make exceeding expectations their daily practice. SuperTeams gives you the inspiration, tools, and evidence-based practices you need to kick your teams into overdrive--starting today. The system is composed of seven easy-to-implement elements: Recognition Empowerment Supportive feedback Partnering Expectations Consideration Trust When you fuel your teams with RESPECT, amazing things happen. Employee engagement skyrockets, dormant creativity is unleashed, productivity increases--and profitability soars. Filled with assessment questions, mini quizzes, and hands-on exercises, this engaging guide gives you everything you need in today's workplace--whether it's a small business operating in a traditional setting or a global corporation with team members in several locations. Create a RESPECT-ful culture in your workplace and transform ordinary teams into Super-Teams. PRAISE FOR SUPERTEAMS: "Today we must cultivate creative, productive, loyal, resourceful workforces. Sound impossible? With SuperTeams's original RESPECT Model, you have everything you need to build and motivate an engaged, highly effective organization." -- Marshall Goldsmith, author of the New York Times bestseller What Got You Here Won't Get You There "Practical and valuable. Paul and Clinton provide methods to help create, motivate, and sustain SuperTeams that consistently deliver and exceed customer expectations." -- Michelle Mosolgo, Executive Director Enterprise Programs, Merck "SuperTeams conveys the extraordinary power of the RESPECT Model of team development. It should be read by everyone involved in creating or building teams." -- Herb Greenberg, PhD, CEO and founder, Caliper "Leaders form strategy and create strong and committed teams of talented and motivated people that produce extraordinary business success. Paul and Clinton have covered this critical aspect eloquently in their book. Ignore it at your peril!" -- Roger Phillips, former CEO, Iveco Ford Ltd. "Marciano and Wingrove provide an indispensable guide for all team members and leaders seeking to create a SuperTeam and exceed their customers' expectations." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em: Getting Good People to Stay

From the bestselling author of Carrots and Sticks Don’t Work—proven communication techniques for turning workplace confrontations into respectful, successful collaborations In the workplace, the most common approach to what we believe will be a difficult or emotionally charged conversation can be summed up in one word: avoidance. Most of us will do anything to skirt conflict, but not only does that fail to resolve important issues, it typically harms our relationships and undermines productivity. In Let’s Talk About It, bestselling author and top consultant Dr. Paul Marciano presents a powerful collection of proven communication and relationship strategies that will transform your difficult conversations into healthy conversations. You’ll learn how to: Identify and shed the cognitive biases that hinder you from viewing situations from other people’s perspectives Recognize and address your own emotional triggers Use verbal and nonverbal communication to reduce conflict and foster collaboration Deal effectively with different personality types Navigate the course of a critical conversation from beginning to end Build, restore, and maintain healthy relationships Filled with ready-to-use sample scripts, real-world scenarios of common workplace disagreements, and proven psychological methods for diffusing conflicts effectively, Let’s Talk About It delivers everything you need to deal with the most challenging people and situations—confidently, competently, and collaboratively.