Communication Relationships And Care

Specifically for front-line workers in health and social care Communication, Relationships and Care aims to improve understanding of communication and relationships in care settings and to enable critical reflection on practice and experiance.

Written for those involved in care services, this book aims to improve understanding of communication and relationships in health and social care settings, enabling critical reflection on practice and experience.

Acclaimed for its strong theoretical framework and consistent organization, Arnold and Boggs' Interpersonal Relationships: Professional Communication Skills for Nurses, 6th Edition, remains the definitive resource in developing effective communication with clients, families, and colleagues in order to achieve treatment goals in health care. This two-time AJN Book of the Year award-winner is thoroughly updated and includes current references describing how to modify communications strategies for various populations and situations including children, the elderly, end of life, health teaching, stress, crisis, and colleagues. Two new chapters address issues in contemporary health care related to promoting health safety and supporting continuity of care. Not only does this book present proven communications strategies and principles in nursing, psychology, and related theoretical frameworks, but also it challenges you to apply these strategies and principles to numerous exercises and practical nursing case studies. Written in terms of the nurse-client relationship, the cutting-edge communications strategies presented are key for nursing students and professional nurses. Covers all mandated topics for nursing professionals, from beginning students to staff development in a variety of settings, including professional collaboration, health team communication, patient-centered care, safety, and hand-off communication. Discusses nursing, behavioral, developmental, family, and communication theories, providing an essential foundation and a theoretical perspective of effective communication. Offers basic concepts first, followed by applications with emphasis on assessment, providing a sound framework as you prepare for nurse-client interactions. Experiential exercises offer the opportunity to practice, observe and critically evaluate your professional communication skills in a safe learning environment. Critical Thinking Exercises promote critical thinking processes essential for effective communication in nursing practice. Includes case examples throughout, creating empathy for clients' perspectives and needs. Offers Ethical Dilemma and Developing an Evidence-Based Practice boxes in each chapter. Describes how best to use the electronic health record for clear communication with current information on classification systems, standards of documentation, and telehealth technologies used in nursing. Acknowledges humor, gender, and touch as important means of communication in interpersonal relationships. Increases awareness of the issues involved in communicating with individuals of various stages of life, clients with special needs, and colleagues in all areas of health care. Provides learning objectives, chapter overviews, and a detailed glossary -- all designed to focus your learning and help you organize key content.

Relational Care focuses on how people working in and around healthcare can improve the delivery of whole person care. This text integrates Systems Theory and a range of communication tools to support readers in working collaboratively and developing individualized road maps for difficult conversations. Focusing on the relationships between patient, family, and clinician, known as the Relational System, the authors explore how effective communication in healthcare can improve the well-being of all. Beginning with theoretical chapters, the Personal System is described as body, mind, and spirit. Using both Systems encourages readers to see the whole person as they practice. The book incorporates how relational practice improves care in topics such as grief, end-of-life care, stress, and burnout, giving bad news and resolving conflict. Each chapter includes case studies, reflective questions, and prompts for critical thinking to help the reader embed their learning. This practice-changing textbook will be useful to a range of health practitioners, including nurses, Physician Assistants, physicians, and more. It can be used as a supplemental reading for medical interviewing and communications courses.

Positive relationships between practitioners and parents are essential for young children’s wellbeing, but achieving this can be difficult if there is not enough understanding about how relationships work when one person (the practitioner or teacher) has to play the professional role. Strong communication skills are fundamental to this relationship and to building a sense of community between home and nursery or school. This new book explores how practitioners can build warm, friendly and caring relationships with parents. It clearly explains the dynamics of a conversation, the theory behind how relationships are formed or destroyed and provides practical strategies to put this knowledge into practice. Grounded in the theories of attachment, transactional analysis and solution focused therapy this book will help you to: Increase your level of self awareness Improve your listening skills Understand ‘how’ to communicate with different parent ‘types‘ Learn how to conduct an individual parent interview Develop professional care giving skills Full of practical examples and strategies, this text will be welcomed by early years practitioners and students who wish to develop the skills and confidence they need to effectively communicate with the parents of the children they care for.

Designed to help pharmacists and pharmacy students develop the communication skills they need to deliver quality patient care, this resource provides the guidelines needed for developing effective relationships with patients, other pharmacists and physicians.