Complex Problem Solving

This volume presents a state-of-the-science review of the most promising current European research -- and its historic roots of research -- on complex problem solving (CPS) in Europe. It is an attempt to close the knowledge gap among American scholars regarding the European approach to understanding CPS. Although most of the American researchers are well aware of the fact that CPS has been a very active research area in Europe for quite some time, they do not know any specifics about even the most important research. Part of the reason for this lack of knowledge is undoubtedly the fact that European researchers -- for the most part -- have been rather reluctant to publish their work in English-language journals. The book concentrates on European research because the basic approach European scholars have taken to studying CPS is very different from one taken by North American researchers. Traditionally, American scholars have been studying CPS in "natural" domains -- physics, reading, writing, and chess playing -- concentrating primarily on exploring novice-expert differences and the acquisition of a complex skill. European scholars, in contrast, have been primarily concerned with problem solving behavior in artificially generated, mostly computerized, complex systems. While the American approach has the advantage of high external validity, the European approach has the advantage of system variables that can be systematically manipulated to reveal the effects of system parameters on CPS behavior. The two approaches are thus best viewed as complementing each other. This volume contains contributions from four European countries -- Sweden, Switzerland, Great Britain, and Germany. As such, it accurately represents the bulk of empirical research on CPS which has been conducted in Europe. An international cooperation started two years ago with the goal of bringing the European research on complex problem solving to the awareness of American scholars. A direct result of that effort, the contributions to this book are both informative and comprehensive.

Whether you are a student or a working professional, you can benefit from being better at solving the complex problems that come up in your life. Strategic Thinking in Complex Problem Solving provides a general framework and the necessary tools to help you do so. Based on his groundbreaking course at Rice University, engineer and former strategy consultant Arnaud Chevallier provides practical ways to develop problem solving skills, such as investigating complex questions with issue maps, using logic to promote creativity, leveraging analogical thinking to approach unfamiliar problems, and managing diverse groups to foster innovation. This book breaks down the resolution process into four steps: 1) frame the problem (identifying what needs to be done), 2) diagnose it (identifying why there is a problem, or why it hasn't been solved yet), 3) identify and select potential solutions (identifying how to solve the problem), and 4) implement and monitor the solution (resolving the problem, the 'do'). For each of these four steps - the what, why, how, and do - this book explains techniques that promotes success and demonstrates how to apply them on a case study and in additional examples. The featured case study guides you through the resolution process, illustrates how these concepts apply, and creates a concrete image to facilitate recollection. Strategic Thinking in Complex Problem Solving is a tool kit that integrates knowledge based on both theoretical and empirical evidence from many disciplines, and explains it in accessible terms. As the book guides you through the various stages of solving complex problems, it also provides useful templates so that you can easily apply these approaches to your own personal projects. With this book, you don't just learn about problem solving, but how to actually do it.

Although complex problem solving has emerged as a field of psychology in its own right, the literature is, for the most part, widely scattered, and often so technical that it is inaccessible to non-experts. This unique book provides a comprehensive, in-depth, and accessible introduction to the field of complex problem solving. Chapter authors -- experts in their selected domains -- deliver systematic, thought-provoking analyses generally written from an information-processing point of view. Areas addressed include politics, electronics, and computers.

We live in an ever-modifying world, where people with different interests and goals have to deal with a constantly changing future. Problem solving is a daily experience for everyone. But, especially when problems become highly complex, how does one achieve the best solution to a problem? How are the different insights and interests of those involved included in the problem solving? How is a desired future outcome reached? People are best motivated to act upon complex problems when the essence of the problem is captured in a simple way. This book presents new and practical techniques to do so. Applying these techniques will help the reader to understand and oversee a problem and, eventually, to make decisions and act in situations in which it is not at all obvious what to do. The techniques in this second edition of Solving Complex Problems cover rational problem analysis, creative idea generation, dealing with uncertainty, and comparing different possible solutions. [Subject: Public Administration, Business Management, Sales and Marketing]

This book presents a groundbreaking approach to interaction design for complex problem solving applications.

Solving non-routine problems is a key competence in a world full of changes, uncertainty and surprise where we strive to achieve so many ambitious goals. But the world is also full of solutions because of the extraordinary competences of humans who search for and find them.

Complex problem solving is the core skill for 21st Century Teams Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletproof problem solver who can tackle challenges that others balk at. The problem-solving technique outlined in this book is based on a highly visual, logic-tree method that can be applied to everything from everyday decisions to strategic issues in business to global social challenges. The authors, with decades of experience at McKinsey and Company, provide 30 detailed, real-world examples, so you can see exactly how the technique works in action. With this bulletproof approach to defining, unpacking, understanding, and ultimately solving problems, you’ll have a personal superpower for developing compelling solutions in your workplace. Discover the time-tested 7-step technique to problem solving that top consulting professionals employ Learn how a simple visual system can help you break down and understand the component parts of even the most complex problems Build team brainstorming techniques that fight cognitive bias, streamline workplanning, and speed solutions Know when and how to employ modern analytic tools and techniques from machine learning to game theory Learn how to structure and communicate your findings to convince audiences and compel action The secrets revealed in Bulletproof Problem Solving will transform the way you approach problems and take you to the next level of business and personal success.

Creative Problem Solving is a process that allows people to apply both creative and critical thinking to find solutions to everyday problems. Creative Problem Solving eliminates the tendency to approach problems in a haphazard manner and, consequently, prevents surprises and/or disappointment with the solution. Used by thousands of group leaders seeking a friendly introduction to using Creative Problem Solving, this book is a time-honored classic. Creative Problem Solving: An Introduction is based on more than five decades of extensive research, development, and field experience in educational settings, businesses, and many other organizations. Written for both group leaders and individuals seeking a systematic way to build innovative and effective solutions, Creative Problem Solving is perfect for any type of setting. This definitive guide shows you how to find successful solutions to important challenges. Creative Problem Solving (CPS) can help your students to approach problems and deal with change in a deliberate and constructive way, building their confidence and success in working with complex issues. This revised and updated fourth edition includes: easy-to-follow instructions for using Creative Problem Solving; practical tools for understanding the challenge, generating ideas, and preparing for action; expanded guidelines for planning your approach to Creative Problem Solving; strategies that ensure successful group dynamics; the latest trends in creative thinking and group problem solving; and practical suggestions for those new to Creative Problem Solving. Educational Resource