Design That Cares

The world of healthcare is constantly evolving, ever increasing in complexity, costs, and stakeholders, and presenting huge challenges to policy making, decision making and system design. In Design for Care, we'll show how service and information designers can work with practice professionals and patients/advocates to make a positive difference in healthcare.

Design That Cares: Planning Health Facilities for Patients and Visitors, 3rd Edition is the award-winning, essential textbook and guide for understanding and achieving customer-focused, evidence-based health care design excellence. This updated third edition includes new information about how all aspects of health facility design – site planning, architecture, interiors, product design, graphic design, and others - can meet the needs and reflect the preferences of customers: patients, family and visitors, as well as staff. The book takes readers on a journey through a typical health facility and discusses, in detail, at each stop along the way, how design can demonstrate care both for and about patients and visitors. Design that Cares provides the definitive roadmap to improving customer experience by design.

Design That Cares: Planning Health Facilities for Patients and Visitors, 3rd Edition is the award-winning, essential textbook and guide for understanding and achieving customer-focused, evidence-based health care design excellence. This updated third edition includes new information about how all aspects of health facility design – site planning, architecture, interiors, product design, graphic design, and others - can meet the needs and reflect the preferences of customers: patients, family and visitors, as well as staff. The book takes readers on a journey through a typical health facility and discusses, in detail, at each stop along the way, how design can demonstrate care both for and about patients and visitors. Design that Cares provides the definitive roadmap to improving customer experience by design.

Care and Design: Bodies, Buildings, Cities connects the study of design with care, and explores how concepts of care may have relevance for the ways in which urban environments are designed. It explores how practices and spaces of care are sustained specifically in urban settings, thereby throwing light on an important arena of care that current work has rarely discussed in detail.

Disease, injury, or congenital disorders result in an inability to perform activities of daily living as effectively as others. Most of these activities take place within and are dependent upon the designed environment. This book presents the specialized area of person-centered health care design, which focuses on a person's design needs because of one or more health conditions and requires foundational knowledge pertaining to infection control, bio-physiology, neuroscience, and basic biomechanics. Whether the designer has engaged in person- or condition-centered design, this book examines the causes that bring about health conditions, such as autoimmune disorders, chronic lung disease, muscular dystrophy, and neurological disorders, and the effects these have on a person's quality of life. Over forty various health conditions are discussed in relation to assorted building typologies—schools, group homes, rehabilitation and habilitation centers, and more—to identify design solutions for modifying each environment to best accommodate and support a person’s needs. Dak Kopec encourages readers to think critically and deductively about numerous health conditions and how to best design for them. This book provides students and practitioners a foundational framework that supports the promotion of health, safety, and welfare as they pertain to a person's physiological, psychological, and sociological well-being.

This book includes a deep-dive into the mindsets and methods of Co-design. It draws on the authors' experience across Australia and New Zealand, as well as design, trauma-informed practice, collective learning and social movements.

It is now widely recognized that the physical environment has an impact on the physiology, psychology, and sociology of those who experience it. When designing a critical care unit, the demands on the architect or designer working together with the interdisciplinary team of clinicians are highly specialized. Good design can have a hugely positive impact in terms of the recovery of patients and their hospital experience as a whole. Good design can also contribute to productivity and quality of the work experience for the staff. 'Design for Critical Care' presents a thorough and insightful guide to the very best practice in intensive care design, focusing on design that has been successful and benefi cial to both hospital staff and hospital patients. By making the connection between research evidence and design practice, Hamilton and Shepley present an holistic approach that outlines the future for successful design for critical care settings.