Developing Performance Indicators For Higher Education

A review of the key issues in the development of performance indicators, particularly for measurement in higher education and the public services. This edition up-dates current developments in the practice, literature and potential use of performance indicators.

This book offers a country case study of the development of performance indicators in the context of international experience of, and debates about, the develop-ment and role of performance assessment and indicators.

This report examines the development and implementation of performance indicators in higher education, focusing on the factors driving increased demand for accountability in higher education and the use of performance indicators in the United States and other countries. It discusses the public and political concern for increased productivity, accountability, and quality assessment at colleges and universities in the United States and other countries, in light of educational retrenchment and budgetary constraints. It then reviews the use of performance indicators and outcomes measures in the United States, focusing on the National Association of College and University Business Officers (NACUBO) benchmarking project, the Peterson's/AGB (Association of Governing Boards of Universities and Colleges) strategic indicators survey, the National Center for Higher Education Management Systems (NCHEMS) indicators of good practice project, and the Education Commission of the States (ECS) project. It then examines the use of performance indicators in Great Britain, Canada, Australia, The Netherlands, Finland, Sweden, and Denmark. The report concludes by discussing possible future trends in the use of performance indicators by governments and institutions to promote productivity, accountability, and quality in higher education. A list of related publications is included. (Contains approximately 500 references.) (MDM).

This book surveys the use of performance indicators of teaching, of reseach and of administration, and offers suggestions on how they might be developed and used.

Canada's universities have lost their autonomy. Under the guise of accountability, reformers from government and large corporations have undermined the original purposes of these institutions, insisting that they operate according to a business model. The chief tool used to effect this change is the performance indicator, a method of evaluation and ranking well suited to measuring sales per square foot, for example, but useless in assessing qualities such as critical thinking, creativity and wisdom. Evaluating use of performance indicators in Canada, the United States, United Kingdom and New Zealand, the authors challenge readers to look beyond this narrow, business-based measure of value, and to consider more creative and effective methods of evaluation. Counting Out the Scholars is a penetrating analysis of current methods of performance evaluation in the university, one that offers alternatives to the prevailing orthodoxy.

Provides institutional profiles of the following higher education institutions in South Africa: Cape Peninsula University of Technology, University of Cape Town Central University of Technology, Durban University of Technology, University of Fort Hare, University of the Free State, University of KwaZulu-Natal, University of Johannesburg, University of Limpopo, Mangosuthu University of Technology, Nelson Mandela Metropolitan University, North-West University, University of Pretoria, Rhodes University, University of South Africa, Stellenbosch University, Tshwane University of Technology, Vaal University of Technology, University of Venda, Walter Sisulu University, University of the Western Cape, University of the Witwatersrand, University of Zululand.