Emergency Department On Call Strategies Second Edition

Emergency Department On-Call Strategies Solutions for Physician-Hospital Alignment, Second Edition Jonathan H. Burroughs, MD, MBA, FACPE; Martin B. Buser; Roger Heroux, MHA, PhD, FACHE; Richard A. Sheff, MD Move from reactive "deals" to shared costs and sustainable physician-hospital alignment. Emergency Department On-Call Strategies: Solutions for Physician-Hospital Alignment, Second Edition, provides fully updated strategies, tools, and step-by-step approaches from multiple ED call panel experts. This resource will help you: Reduce on-call burden Improve physician coverage Avoid EMTALA violations Reduce the cost of ED call Establish fair market value compensation Negotiate with staff to secure acceptance of call obligations Implement mandatory call programs Use hospitalists and other specialties to meet call needs The table of contents covers: Section 1: ED Call: Defining the Problem A Healthcare System in Crisis: The context of today's ED call challenges Legal and Regulatory Obligations ED Call and the Organized Medical Staff Section 2: Thinking Strategically: ED Call and Physician-Hospital Alignment Framing the Problem ED Call as a Negotiation: What rules will we follow? How to Make ED Call Part of Your Strategic Medical Staff Development Plan Creating a Work Plan for ED on Call Section 3: ED Call Solutions That Work Step 1: Engage Physicians Where They Are Step 2: Reduce the Burden of Call Step 3: Establish a Task Force Step 4: Measure the Burden of Call Step 5: Establish Principles of Fairness Step 6: Establish Mandatory Call Responsibilities Step 7: Identify and Evaluate Call Compensation Models Step 8: Establish Fair Market Value Step 9: Moving from the Model to the Contract The "Ist" Movement ED Call: Driver of new medical staff models Who will benefit? Directors and medical directors of emergency departments, emergency medicine chiefs, medical staff coordinators, medical directors, CEOs, COOs, CMOs, VPMAs, quality directors and managers, directors of physician relations and physician recruitment

An increase in major natural disasters—and the growing number of damaging events involving gas, electric, water, and other utilities—has led to heightened concerns about utility operations and public safety. Due to today's complex, compliance-based environment, utility managers and planners often find it difficult to plan for the action needed to help ensure organization-wide resilience and meet consumer expectations during these incidents. Emergency Planning Guide for Utilities, Second Edition offers a working guide that presents new and field-tested approaches to plan development, training, exercising, and emergency program management. The book will help utility planners, trainers, and responders—as well as their vendors and suppliers—to more effectively prepare for damaging events and improve the level of the utility’s resilience. It also focuses on planning needed in the National Incident Management System and ICS environment that many utilities are embracing going forward. In doing so, utilities will be able to improve the customer experience while reducing the impact that damaging events have on the utility’s infrastructure, people, and resources.

From defining goals, clarifying roles, and understanding the necessary knowledge and skills required, Emergency Department Case Management: The Compendium of Best Practices, 2nd Edition will ensure that ED case management staff have a solid and sustainable foundation in place. After exploring models and reviewing emergency department infrastructure, this compendium will help readers outline key partnerships, present multiple options for case finding, tackle observation status accurately, address quality and evaluation issues, and identify ways ED RN case managers and social workers coordinate care for complex cases, such as pediatric, psychiatric, homeless, and uninsured populations. In addition to many new tools, this book is also packed with more than 20 detailed spotlights and case studies discussing ED case management strategies, best practices, and experiences of ED professionals from across the country. The new edition includes: The presence of case management RNs and Social Workers in emergency departments (ED) has become a standard since the first edition of this text was published in 2007. Ever-expanding and changing regulations for EDs and hospitals have emerged, while best practices have evolved to address these challenges. This new edition discusses these changes and provides updated guidance on running a compliant, effective, and efficient case management team in the ED. It also provides insight on adapting the role of case management based on unique ED patient populations and helps ED case managers stay ahead of the curve by examining what lies ahead in their profession.

This thoroughly revised and updated second edition of Operations Management in Healthcare: Strategy and Practice describes how healthcare organizations can cultivate a competitive lead by developing superior operations using a strategic perspective. In clearly demonstrating the "how-tos" of effectively managing a healthcare organization, this new edition also addresses the "why" of providing quality and value-based care. Comprehensive and practice-oriented, chapters illustrate how to excel in the four competitive priorities - quality, cost, delivery, and flexibility - in order to build a cumulative model of healthcare operations in which all concepts and tools fit together. This textbook encourages a hands-on approach and integrates mind maps to connect concepts, icons for quick reference, dashboards for measurement and tracking of progress, and newly updated end-of-chapter problems and assignments to reinforce creative and critical thinking. Written with the diverse learning needs in mind for programs in health administration, public health, business administration, public administration, and nursing, the textbook equips students with essential high-level problem-solving and process improvement skills. The book reveals concepts and tools through a series of short vignettes of a fictitious healthcare organization as it embarks on its journey to becoming a highly reliable organization. This second edition also includes a strong emphasis on the patient's perspective as well as expanded and added coverage of Lean Six Sigma, value-based payment models, vertical integration, mergers and acquisitions, artificial intelligence, population health, and more to reflect evolving innovations in the healthcare environment across the United States. Complete with a full and updated suite of Instructor Resources, including Instructor’s Manual, PowerPoints, and test bank in addition to data sets, tutorial videos, and Excel templates for students. Key Features: Demonstrates the "how-tos" of effectively managing a healthcare organization Sharpens problem-solving and process improvement skills through use of an extensive toolkit developed throughout the text Prepares students for Lean Six Sigma certification with expanded coverage of concepts, tools, and analytics Highlights new trends in healthcare management with coverage of value-based payments, mergers and acquisitions, population health, telehealth, and more Intertwines concepts with vivid vignettes to describe human dynamics, organizational challenges, and applications of tools Employs boxed features and YouTube videos to address frequently asked questions and real-world instances of operations in practice

SAVES 20%! This value pack consists of the print and PDA versions of Emergency Medicine ON CALL. Logically organized, this quick-access reference focuses on the initial evaluation and treatment of problems most frequently encountered in the emergency room. This portable book features differential diagnosis, key laboratory and diagnostic tests, as well as treatment plans for over 100 of the most common problems facing the emergency department. Utilizes a problem-oriented approach ideally suited for the emergency room.

Timely advice and strategies for overcoming the healthcare reform challenges to your ED The January 2014 Affordable Care Act (ACA) rollout will impact your hospital's ED for years to come. The Hospital Executive's Guide to Emergency Department Management, a best-selling book now in its second edition, offers effective strategies and solutions to help you meet the challenges your ED faces in the post-ACA healthcare climate. In this timely new book, you will find refined tactics for dealing with increased patient flow, efficiently handling the needs of special populations, crafting models of compensation and physician employment, and much more. The authors of this book, Kirk B. Jensen, MD, MBA, FACEP, and Daniel Kirkpatrick, MHA, FACHE, have worked within countless hospital systems over many years with the sole purpose of improving ED performance, quality of care, and the bottom line. The Hospital Executive's Guide to Emergency Department Management, Second Edition, is an essential resource for ED executives determined to remain financially sustainable while incorporating new models of reimbursement, compensation, and physician employment in the era of healthcare reform. Key new topics include: A new chapter discussing the ACA's impact on the provision of emergency services A new chapter presenting considerations and strategies for managing the needs of special ED patient groups, including psychiatric and geriatric populations The essential road map to operational excellence in your ED