From The Boiler Room To The Living Room

Author Mitch Anthony has been recognized as the voice of conscience for the financial services industry. For more than a decade, he has shown advisors how building authentic, genuine relationships can serve clients' best interests and build heathly—and financially successful—practices at the same time. In From the Boiler Room to the Living Room, Mitch examines where the financial services industry has failed in the past, and what it needs to do to restore trust at both the individual and industry levels. He teaches readers how to better understand the emotional significance of the money that clients entrust to their advisors and the struggles they face as they attempt to get "more life for their money." The book also discusses why venture philosophy, funding single moments, and rethinking one's purpose in life is more important to clients than net worth or asset allocation. Finally, it discusses how to develop dialogues that forge meaningful, long-term client connections—in other words, how to stop selling and start listening.

Have you ever wondered how the ideas behind the world’s greatest architectural designs came about? What process does an architect go through to design buildings which become world-renowned for their excellence? This book reveals the secrets behind these buildings. He asks you to ‘read’ the building and understand its starting point by analyzing its final form. Through the gradual revelations made by an understanding of the thinking behind the form, you learn a unique methodology which can be used every time you look at any building.

As buildings are responsible for fifty per cent of CO2 emissions, their design has become the focus of intense technical scrutiny. Knowing how to build more technically efficient, or ecologically responsible, buildings, and being able to assemble the social resources to do so, requires different forms of knowledge and practice. There is wide contestation over the optimal pathways to greener buildings design and great diversity in practices of sustainable architecture. This volume brings together leading researchers from across the European Union and North America both to illustrate the diversity of practice and to provide a critical commentary on this key debate. The reader is provided with an introduction to competing perspectives on the sustainable architecture debate, international exemplars of differing practice and an overview of new theoretical and methodological resources for understanding and meeting the conceptual, social and technical challenges of sustainable architecture.

You'll marvel at Stevenson's insider knowledge of product houses, service shops, and other aspects of a major industry in which both employees and customers are in daily peril - the former of losing their jobs, and the latter of losing their money. In an epilogue, Stevenson discusses ethical issues involved when researchers conduct covert fieldwork in natural settings.