Guard Force Management Updated Edition

Guard Force Management looks at the contract guard force as a business and demonstrates how current management techniques can be used to improve efficiency and increase profitability. The author takes proven management principles and applies them to the competitive security industry. This updated edition includes an entirely new chapter on preparation and response to crisis in order to maintain business continuity. The book focuses on administrative and financial functions that are frequently neglected in guard companies, and discusses planning and conducting guard operations in detail. * Addresses the administrative, financial and client service needs of the security guard function; * Details the analytical steps needed to establish, equip, train and employ a guard force; * Emphasizes practical, proven management techniques

Sea and freshwater ports are a key component of critical infrastructure and essential for maintaining global and domestic economies. In order to effectively secure a dynamic port facility operation, one must understand the business of maritime commerce. Following in the tradition of its bestselling predecessor, Port Security Management, Second Edition continues to supply readers with this understanding. This fully updated edition covers the latest in continuously changing legislation regarding federal mandates, securing vessels, cargo security, and granting employee credentials. Focusing on best practices, it details real-world solutions that law enforcement authorities and security management professionals can put to use immediately. Assuming little prior knowledge of the industry, the book examines port security in the context of global transportation systems. It supplies practitioners and educators with a framework for managing port security and details risk assessment and physical security best practices for securing ships and ports. The book explains how the various stakeholders, including port management, security, government, and private industry, can collaborate to develop safe and secure best practices while maintaining efficient operations. Addressing the legislative measures, regulatory issues, and logistical aspects of port security, the book includes coverage of cruise ships, cargo security, CT-PAT, and emergency operations. Complete with a new chapter on intelligence, this book is ideal for anyone with a vested interest in secure and prosperous port facilities who wants to truly understand how to best tackle the management of port security.

The Retailer's Guide to Loss Prevention and Security is an introduction to retail security. It covers the basic principles, the various techniques and technologies available, and the retailer's interaction with the police, courts, and the law. Donald J. Horan, President of Loss Control Concepts, Ltd., lends to this book his vast experience in the retail business and as a loss control consultant. Designated a Certified Protection Professional by the American Society for Industrial Security, he is also a member of the International Association of Professional Security Consultants (IAPSC). He has directed and managed retail loss prevention programs all over the U.S. for major department stores and specialty chains, and has provided his expertise to a host of client companies during his tenure with the National Loss Prevention Bureau. Donald Horan's practical experience fills this book with all the tips, strategies, and procedures you need to create an effective loss prevention program. Owners, managers, and security managers of small and medium-sized retail operations; security agencies; individuals, institutions, and companies that give seminars on the topic; and personnel in law enforcement and forensics will find this an essential text. It will be extremely helpful to senior corporate executives to whom the loss prevention/security function reports, because it is their responsibility to determine whether loss prevention practices conform to the long-term goals of the company. Growing retail businesses and those contemplating future acquisitions for expansion will find the work invaluable. The same can be said for turn-around ventures or downsized businesses emerging from reorganization. The book would also be easily adaptable for use in undergraduate courses in an accredited criminal justice or retail management program.

The second edition of Sales Force Management prepares students for professional success in the field. Focused on the areas of customer loyalty, customer relationship management, and sales technology, this practical resource integrates selling and sales management while highlighting the importance of teamwork in any sales and marketing organization. The text presents core concepts using a comprehensive pedagogical framework—featuring real-world case studies, illustrative examples, and innovative exercises designed to facilitate a deeper understanding of sales management challenges and to develop stronger sales management skills. Supported with a variety of essential ancillary resources for instructors and students, Sales Force Management, 2nd Edition includes digital multimedia PowerPoints for each chapter equipped with voice-over recordings ideal for both distance and in-person learning. Additional assets include the instructor's manual, computerized and printable test banks, and a student companion site filled with glossaries, flash cards, crossword puzzles for reviewing key terms, and more. Integrating theoretical, analytical, and pragmatic approaches to sales management, the text offers balanced coverage of a diverse range of sales concepts, issues, and activities. This fully-updated edition addresses the responsibilities central to managing sales people across multiple channels and through a variety of methods. Organized into four parts, the text provides an overview of personal selling and sales management, discusses planning, organizing, and developing the sales force, examines managing and directing sales force activities, and explains effective methods for controlling and evaluating sales force performance.

When you need accurate, up-to-date information in the rapidly changing field of asset protection, you need the most authoritative resource available. You need Safety, Health, and Asset Protection: Management Essentials, Second Edition. It covers regulatory compliance, technical standards, legal aspects, risk management, and training requirements. T

A practical reference written to assist the security professional in clearly identifying what systems are required to meet security needs as defined by a threat analysis and vulnerability assessment. All of the elements necessary to conduct a detailed survey of a facility and the methods used to document the findings of that survey are covered. Once the required systems are determined, the chapters following present how to assemble and evaluate bids for the acquisition of the required systems in a manner that will meet the most rigorous standards established for competitive bidding. The book also provides recommended approaches for system/user implementation, giving checklists and examples for developing management controls using the installed systems. This book was developed after a careful examination of the approved reference material available from the American Society for Industrial Security (ASIS International) for the certification of Physical Security Professionals (PSP). It is intended to fill voids left by the currently approved reference material to perform implementation of systems suggested in the existing reference texts. This book is an excellent "How To” for the aspiring security professional who wishes to take on the responsibilities of security system implementation, or the security manager who wants to do a professional job of system acquisition without hiring a professional consultant. * Offers a step-by-step approach to identifying the application, acquiring the product and implementing the recommended system. * Builds upon well-known, widely adopted concepts prevalent among security professionals. * Offers seasoned advice on the competitive bidding process as well as on legal issues involved in the selection of applied products.