Onboarding

When you borrow a plate from grandma, does she ask you to pay a deposit? Of course not. Likewise, blocking your non-paying ("freemium") customers from the core experience of your product, is like chopping your own leg off while running a marathon. Yet, this is just one of the crucial mistakes that most SaaS companies make right off the bat. Think about it. Do YOU have... Stalled accounts taking up valuable space? Sub-par clients who only expect freebies and don't ever use the full features of your product? Low conversion from free accounts to paid? Then, you might have a shot-yourself-in-the-foot problem. In this book, you'll find the easy, 6-step formula you can apply to your operations today that can change absolutely everything. You'll be able to count your company among giants like Mixpanel, Ubisoft, and Outsystems when you: Captivate clients' attention from the get-go. Make it easier for clients to get good at using your software so they are more likely to use it. Create a fool-proof checklist to make your product go viral. Match services with behaviors, and get users addicted to your product. Win rave reviews by making clients feel like VIPs. Use this strategy at each level in your team to supercharge its effect. Rinse and repeat, and watch your business grow while you sleep. In short, you'll discover why putting your customer first is the ultimate secret to growing your company. And how you can achieve astronomical conversions and customer loyalty without even trying. Check out what others are saying:

Onboarding turns the key, opening the door to talent development Investing in onboarding means investing in employee success and the business of the future. Effective onboarding programs both increase and facilitate employee engagement and business results; onboarding shortens the employee learning curve by increasing job knowledge. If you need to design, revise, or expand your company’s onboarding program, Effective Onboarding offers a simple-to-follow path forward. Talent development experts Norma Dávila and Wanda Piña-Ramírez combine their significant consulting experience and the latest onboarding trends to create a single source for onboarding best practices, job aids, templates, and checklists. Also included are examples and stories based on real-life situations the authors have encountered in their practice. While many books about onboarding limit their approach to employee recruitment and selection, this book is more comprehensive, following employees through their first year on the job. Effective Onboarding clarifies the differences between orientation and onboarding, describes how to build a business case for your onboarding program, and guides you to design, implement, evaluate, and sustain the program that’s right for your organization. Effective Onboarding is part of a new ATD series, What Works in Talent Development, which addresses the most critical topics facing today’s talent development practitioners. Each book in the series is written for trainers, by trainers, and offers a clear, step-by-step path to solve real issues.

"Product-Led Growth is about helping your customers experience the ongoing value your product provides. It is a critical step in successful product design and this book shows you how it's done." - Nir Eyal, Wall Street Journal Bestselling Author of "Hooked"

Revised, expanded, and up-to-the-minute—the leading guide to serving the modern organization's onboarding needs It's a challenge overlooked by many: The need to bring recent hires into the fold, smoothly, effectively, and rapidly. And in this state-of-the-art multi-phased guide to integrating new employees into an organization, Doris Sims, longtime HR and onboarding guru again redefines the expectations of what effective HR training and succession management can do for your business. Fully updated with new case studies of best practices from successful companies, Creative Onboarding is the edge your business needs. The most complete resource for helping employees do their best work from the minute they first walk in the door, this book delivers an arsenal of high-end strategies and skills, including: Activities and checklists to help focus your onboarding efforts Advice on designing and implementing programs for employees at any level that mesh with existing organizational cultures The latest tools, technologies that create programs with impact Ways to measure results-and make positive adjustments on the fly In today's hyper-competitive business environment, seamless onboarding is an absolute necessity. And Creative Onboarding puts within easy reach the benefits of improved retention and performance, along with drastically reduced HR-related overhead. Topics covered include: Designing New Employee Onboarding: Companies Who Do it Right • New Tools and Technologies to Make Your Program Fun and Memorable • Onboarding New Managers • Onboarding FAQs • and more

A guide to getting new employees recruited, oriented, and productive—FAST "Onboarding," a growing trend in the business community, is a focused methodology that gets people in new roles up to speed quickly and efficiently. This book guides you through a process that enables you to recruit, orient, and enable your new employees to get the job done. Learn how to inspire and encourage your new employees to deliver better results faster. George Bradt and Mary Vonnegut’s Onboarding helps ensure that your new employees are productive and efficient from day one. You’ll learn how to help them assimilate into your corporate culture and accelerate their learning. Onboarding is one of the hottest trends in business This is the first book about onboarding George Bradt is a leading speaker and consultant, and the author of The New Leader’s 100-Day Action Plan For business leaders and managers who want well-trained, responsive, efficient, and effective employees, Onboarding helps you get the best from your new employees.

The book provides a clear framework for managers to improve the onboarding process. The authors have developed an easy to use model and process for onboarding which maps out 6 dimensions which can be used to design and implement a systematic organizational process.

It’s all about the right support, at the right time, in the right amount New teaching staff, whether novice or veteran, are a central part of a successful school year. So why is it that they are often greeted at the door of our school community with the autopilot vibe of a ticket taker at the movies? Onboarding Teachers changes the rules of engagement, offering activities and practical strategies that focus leaders and coaches on critical aspects of success for that make-or-break first year. Built on high-impact instructional and coaching practices and ready for you to roll out in four eight-week cycles, everything you need is here: Timely content aligned to needs as they come up throughout the year including the physical environment, engagement, and classroom management Checklists and self assessments to gauge readiness Sample emails and communication tips for various audiences Coaching scenarios to apply and reflect on strategies Links to access additional resources on-line Half of all new teachers leave the profession within five years. We can reduce that attrition by integrating new members in a way that deepens connection and practice. With Onboarding Teachers, the wish for new teachers to find their stride becomes a plan.

It’s all about the right support, at the right time, in the right amount New teaching staff, whether novice or veteran, are a central part of a successful school year. So why is it that they are often greeted at the door of our school community with the autopilot vibe of a ticket taker at the movies? Onboarding Teachers changes the rules of engagement, offering activities and practical strategies that focus leaders and coaches on critical aspects of success for that make-or-break first year. Built on high-impact instructional and coaching practices and ready for you to roll out in four eight-week cycles, everything you need is here: Timely content aligned to needs as they come up throughout the year including the physical environment, engagement, and classroom management Checklists and self assessments to gauge readiness Sample emails and communication tips for various audiences Coaching scenarios to apply and reflect on strategies Links to access additional resources on-line Half of all new teachers leave the profession within five years. We can reduce that attrition by integrating new members in a way that deepens connection and practice. With Onboarding Teachers, the wish for new teachers to find their stride becomes a plan.