People Love You

What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to you. In the twenty-first century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering. Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for companies across all industries. In People Love You you’ll learn the real secrets of customer experience including: 7 Essential Principles of Customer Engagement 5 Levers for Creating a Legendary Customer Experience The Secret to Bridging the Experience Gap How to Leverage the Pull Strategy to become a Trusted Advisor 2 Most Important Rules for Dealing with Pissed-off Customers In a hypercompetitive, global marketplace protecting your company’s customer base, the lifeblood of your business, must become your number one priority. The rubber hits the road with account managers, project managers, sales professionals, and customer service professionals—the people most connected to customers—who are on the frontlines of customer experience. They build unique and enduring emotional connections with customers that creating long-term revenue and profit streams. In People Love You, human relationship guru, Jeb Blount, gives you a powerful playbook for interacting with customers in a way that creates deep, enduring, visceral connections that withstand relentless economic and competitive assaults.

Written with all the scathing dark humor that is a hallmark of BoJack Horseman, Raphael Bob-Waksberg delivers a fabulously off-beat collection of short stories about love—the best and worst thing in the universe. Featuring: • A young engaged couple forced to deal with interfering relatives dictating the appropriate number of ritual goat sacrifices for their wedding. • A pair of lonely commuters who ride the subway in silence, forever, eternally failing to make that longed-for contact. • A struggling employee at a theme park of U.S. presidents who discovers that love can’t be genetically modified. And fifteen more tales of humor, romance, whimsy, cultural commentary, and crushing emotional vulnerability.

Statistics show that about nine-in-ten Americans cited love as a very important reason to get married. Whether you are single, dating or in a relationship, the thought of if someone truly loves you or you are in love comes to mind. We all want to fall in love and get married to someone who feels the same way we feel about them. However, people find it hard to say those three big words (I Love You) we want to hear. The reason for their hesitation varies. They are afraid to be perceived as moving too fast if it's a relatively new relationship, so they don't want to push you away. It could be because they don't want to come off too strong if they cannot tell that you have similar feelings. And some people hold off saying it because they feel like the other person should say it first. Regardless if they are professing their love or hiding it, this book will reveal the signs that convey someone truly loves you and if what you are feeling also is true love.Dr. Femi "Gfem" Ogunjinmi is a global relationship new rule expert, TV host of Dr. Femi Show, United Nation Representative, and author of Revelations of Relationship: What You Don't Know About Finding True Love and Sustaining Relationship. He has been a go-to expert to media outlets like USA TODAY MAGAZINE, FOX NEWS, REWIRE.Org., and STYLECASTER. He has spoken on big media platforms including The Word Network, RADIO ONE, SIRIUS XM, SPLASH FM, and TEDx. His speech on TEDx has received over 2.8 million views and growing by 100,000 views every month. Apart from keynoting and speaking at conferences across the United State and overseas, Dr. Femi also conducts his own relationship programs. His signature conference, "Revelations of Relationship Seminar" occurs every year in United State and has been conducted internationally in Nigeria. Dr. Femi is the founder of National Relationship Equity Day, an organization that has created a national awareness day celebrated June 24th of every year. National Relationship Equity Day is dedicated to eradicating gender inequity in relationship and promoting the use of gifts, values, skill sets, and interests as a way of defining roles in relationship other than gender.

Like an extended valentine, I Like You, I Love You is an illustrated ode to the feelings of seeking, finding, and falling in love. Knowing drawings by artist Carissa Potter pop off each page, illustrating all the moments between meeting that special someone ("I like you"), falling for them ("I like-like you"), and finding the comfort of devotion ("I love you"). Potter's unique visual voice brings humor, reality, and poignancy to this universal human narrative, ensuring that everyone who has known love will recognize themselves in her relatable artwork. Seeming to say it all with a knowing nod, this charming little love letter of a ebook is ideal for romantics who are crushing, committed, or anywhere in between.

I have never felt like I belonged to my body. Never in the way rhythm belongs to a song or waves belong to an ocean. It seems like most people figure out where they belong by knowing where they came from. When they look in the mirror, they see their family in their eyes, in their sharp jawlines, in the texture of their hair. When they look at family photos, they see faces of people who look like them. They see faces of people who they'll look like in the future. For me, I only have my imagination. But I'm always trying. Twelve-year-old Gabriela is trying to find their place in the world. In their body, which feels less and less right with each passing day. As an adoptee, in their all-white family. With their mom, whom they love fiercely and do anything they can to help with her depression. And at school, where they search for friends. A new year will bring a school project, trans and queer friends, and a YouTube channel that help Gabriela find purpose in their journey. From debut author medina comes a beautifully told story of finding oneself and one's community, at last.

Tells how to improve a friendship, patch up a lover's quarrel, develop one's child's self-esteem, and strengthen family relations.

What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to you. In the twenty-first century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering. Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for companies across all industries. In People Love You you’ll learn the real secrets of customer experience including: 7 Essential Principles of Customer Engagement 5 Levers for Creating a Legendary Customer Experience The Secret to Bridging the Experience Gap How to Leverage the Pull Strategy to become a Trusted Advisor 2 Most Important Rules for Dealing with Pissed-off Customers In a hypercompetitive, global marketplace protecting your company’s customer base, the lifeblood of your business, must become your number one priority. The rubber hits the road with account managers, project managers, sales professionals, and customer service professionals—the people most connected to customers—who are on the frontlines of customer experience. They build unique and enduring emotional connections with customers that creating long-term revenue and profit streams. In People Love You, human relationship guru, Jeb Blount, gives you a powerful playbook for interacting with customers in a way that creates deep, enduring, visceral connections that withstand relentless economic and competitive assaults.

In 2014, 33-year- old Mandy Len Catron went on a date with an acquaintance. They decided to try an experiment: inspired by a study designed to create romantic feelings, Mandy and Mark spent the evening asking each other 36 increasingly intimate questions, wondering if it would lead to them falling in love. In How to Fall in Love with Anyone, this experiment is Catron’s starting point for investigating what it means to love someone and to be loved, and how we present our love to the world. What makes love last? Can love ever work the way it seems to in films, books and social media? Is there a “right” way to fall in love? In these candid, charming and wise essays, Catron blends memoir with cultural and social commentary on the psychology, biology, history and literature of love. How to Fall in Love with Anyone is a deeply personal, yet universal investigation into the one thing we all want—or think we want—more than anything. Includes “To Fall in Love with Anyone, Do This”, one of the most popular essays to appear in the New York Times’ “Modern Love” column “In our age of total romantic confusion, Mandy Len Catron is a voice of good sense, warm humor, and consoling wisdom. Through the lens of her own relationships, she teaches us—with a deft, convincing intelligence—some of the vital moves in the art of love.” —Alain de Botton, internationally bestselling author of How Proust Can Change Your Life and The Course of Love MANDY LEN CATRON lives in Vancouver, British Columbia. Her writing has appeared in the New York Times and the Washington Post. She writes about love and love stories at The Love Story Project, and teaches English and creative writing at the University of British Columbia.