Performance And Management Assessments

Program Evaluation and Performance Measurement: An Introduction to Practice, Second Edition offers an accessible, practical introduction to program evaluation and performance measurement for public and non-profit organizations, and has been extensively updated since the first edition. Using examples, it covers topics in a detailed fashion, making it a useful guide for students as well as practitioners who are participating in program evaluations or constructing and implementing performance measurement systems. Authors James C. McDavid, Irene Huse, and Laura R. L. Hawthorn guide readers through conducting quantitative and qualitative program evaluations, needs assessments, cost-benefit and cost-effectiveness analyses, as well as constructing, implementing and using performance measurement systems. The importance of professional judgment is highlighted throughout the book as an intrinsic feature of evaluation practice.

Enhancing Organizational Performance: A toolbox for self-assessment

Organizational Assessment: A framework for improving performance

Control Performance Management in Industrial Automation provides a coherent and self-contained treatment of a group of methods and applications of burgeoning importance to the detection and solution of problems with control loops that are vital in maintaining product quality, operational safety, and efficiency of material and energy consumption in the process industries. The monograph deals with all aspects of control performance management (CPM), from controller assessment (minimum-variance-control-based and advanced methods), to detection and diagnosis of control loop problems (process non-linearities, oscillations, actuator faults), to the improvement of control performance (maintenance, re-design of loop components, automatic controller re-tuning). It provides a contribution towards the development and application of completely self-contained and automatic methodologies in the field. Moreover, within this work, many CPM tools have been developed that goes far beyond available CPM packages. Control Performance Management in Industrial Automation: · presents a comprehensive review of control performance assessment methods; · develops methods and procedures for the detection and diagnosis of the root-causes of poor performance in complex control loops; · covers important issues that arise when applying these assessment and diagnosis methods; · recommends new approaches and techniques for the optimization of control loop performance based on the results of the control performance stage; and · offers illustrative examples and industrial case studies drawn from – chemicals, building, mining, pulp and paper, mineral and metal processing industries. This book will be of interest to academic and industrial staff working on control systems design, maintenance or optimisation in all process industries.

This comprehensive text provides an engaging examination of the entire process of performance management. It balances concepts with practical skill-based exercises, and gives readers both an understanding of performance management and the ability to manage performance. An online Instructor's Manual is available to adopters, and free PPTs are available through the author's website.

Admit it, we all hate annual performance appraisals, and with good reason. - Over 85% of companies say that their current performance management processes are only "moderately effective." - Only 50% of employees believe that their managers provide them with honest feedback that actually improves their job performance. - Managers spend, on average, 400 hours per year on the process! The return-on-investment for that time is very low. Most participate in the process "because the Human Resources department requires it." So why do we continue, year after year, with this outdated, tedious, and questionable process? Probably because we have not had any better alternative... until now! Roger Ferguson, a human resources and operations professional with more than thirty years of experience in Fortune 500 companies, has created Big Five Performance Management, a commonsense alternative. Big Five creates better accountability than traditional annual performance appraisal, requires less time, and is actually embraced by managers and their employees. Big Five is born from the sales culture where it is said that good salespeople are "born on Monday and die on Friday." That means that good salespeople are 100 percent accountable for positive, documented, successful efforts on a weekly basis, creating a culture of ongoing accountability and demonstrated performance. Human Resources can learn a lot from sales; Big Five tells us how. This innovative process, tested in multiple corporate environments for the past fifteen years, is presented here for the first time in a conversational, easy-to-read style, and is not just limited to human resources professionals or upper-level management. It is for the rank-and-file employee who may not know how to prioritize their work; calculate the value they bring to their organization; or communicate that value to their management. It is for frontline supervisors and managers who struggle to effectively align the efforts of their team members; are not always comfortable with confrontation when coaching employees; and dread the thought of having to prepare one more round of annual performance appraisals. It is for companies and organizations looking to build a more effective, accountable, and inspired workplace by improving processes and eliminating waste. Finally, performance assessment that works! "Big Five is the coolest thing to hit Human Resources since Covey and his Seven Habits!" -Doug Thorpe, Solomon-Edwards "The best 100 pages you will ever read on the subject of performance appraisal! Big Five is an absolute game-changer." - Rick Gillis- Author, Consultant, Speaker ""I installed Big Five in our business and was amazed at how quickly our team embraced it. Big Five provides us with focus, prioritization of our work load, and accountability which are critical to the performance of the team and helps us manage our business more effectively. With this approach the time spent on the old process is no longer wasted!" -Cathy Penland, General Manager, Houston home builder

In the case of a Business performance management project, the criteria for the audit derive from implementation objectives. an audit of a Business performance management project involves assessing whether the recommendations outlined for implementation have been met. in other words, can we track that any Business performance management project is implemented as planned, and is it working? Who will provide the final approval of Business performance management deliverables? At what point will vulnerability assessments be performed once Business performance management is put into production (e.g., ongoing Risk Management after implementation)? Does Business performance management systematically track and analyze outcomes for accountability and quality improvement? What about Business performance management Analysis of results? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Business performance management assessment. All the tools you need to an in-depth Business performance management Self-Assessment. Featuring 692 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Business performance management improvements can be made. In using the questions you will be better able to: - diagnose Business performance management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Business performance management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Business performance management Scorecard, you will develop a clear picture of which Business performance management areas need attention. Included with your purchase of the book is the Business performance management Self-Assessment downloadable resource, which contains all questions and Self-Assessment areas of this book in a ready to use Excel dashboard, including the self-assessment, graphic insights, and project planning automation - all with examples to get you started with the assessment right away. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help.

"Performance Appraisal and Management" brings forth the essence of the subject in a holistic and integrative manner by emphasizing not only the concepts but the causes and consequences. The book addresses the contemporary concepts, processes, programmes, methodologies and legal, ethical and cultural issues associated with appraising executive and employee performance. The book is enriched with extensive and rich pedagogical tools, relevant case studies, and numerous caselets of organizational practices for facilitating easy grasp and understanding of essential constructs of performance appraisal and management. It is also highly useful for HR practitioners, Business Managers and Management Trainers.