Saunders Medical Office Management

This is a Pageburst digital textbook; the product description may vary from the print textbook. With proven techniques and professional insight, this one-of-a-kind resource is your complete guide to ensuring both effective patient care and sound business practices in the medical facility. From the front office to financial management, each detailed chapter addresses the interpersonal and administrative concerns you'll face in the management of a medical office, accompanied by realistic forms, letters, and procedural policies that help you prepare for on-the-job success. This new edition keeps you up to date on emerging developments in billing and coding, documentation, ethical and legal issues, and technological advances to help you keep your medical office at the forefront of the competitive health care field. Manager's Alert boxes detail measures to help you avoid complications and prevent potential emergencies. From the Expert's Notebook boxes help you build daily decision-making skills with helpful tips, suggestions, and insights drawn from real-world practice. Exercises at the end of each chapter reinforce concepts and help you assess your understanding. Detailed appendices provide fast, easy access to commonly used abbreviations and symbols, Medicare information, helpful websites, and answers to the end-o-f-chapter exercises, as well as a sample procedure and policy manual to guide you in developing your own practices. Written Communication chapter helps you ensure proper communication and documentation in the health care facility. Updated content in the Medical Record chapter familiarizes you with the latest information on the electronic medical record. The updated Billing, Coding, and Collections chapter keeps you up to date with the latest coding and insurance forms (CMS 1500). Coverage of current legal and ethical issues and emerging technology in the medical office keep you apprised of recent developments.

With proven techniques and professional insight, this one-of-a-kind resource is your complete guide to ensuring both effective patient care and sound business practices in the medical facility. From the front office to financial management, each detailed chapter addresses the interpersonal and administrative concerns you’ll face in the management of a medical office, accompanied by realistic forms, letters, and procedural policies that help you prepare for on-the-job success. This new edition keeps you up to date on emerging developments in billing and coding, documentation, ethical and legal issues, and technological advances to help you keep your medical office at the forefront of the competitive health care field. Manager’s Alert boxes detail measures to help you avoid complications and prevent potential emergencies. From the Expert’s Notebook boxes help you build daily decision-making skills with helpful tips, suggestions, and insights drawn from real-world practice. Exercises at the end of each chapter reinforce concepts and help you assess your understanding. Detailed appendices provide fast, easy access to commonly used abbreviations and symbols, Medicare information, helpful websites, and answers to the end-o-f-chapter exercises, as well as a sample procedure and policy manual to guide you in developing your own practices. Written Communication chapter helps you ensure proper communication and documentation in the health care facility. Updated content in the Medical Record chapter familiarizes you with the latest information on the electronic medical record. The updated Billing, Coding, and Collections chapter keeps you up to date with the latest coding and insurance forms (CMS 1500). Coverage of current legal and ethical issues and emerging technology in the medical office keep you apprised of recent developments.

From personnel management to financial administration, this one-of-a-kind resource offers proven techniques and ready-to-implement strategies for running the medical office. Practical discussions focus on interpersonal and legal aspects of patient care, as well as on sound business practices. Samples of consent forms, letters, and procedural policies offer concrete examples to follow. Manager's Alert boxes point out potential pitfalls and give specific, real-world advice on how to avoid them. Helpful tips From the Expert's Notebook describe the best way to handle a variety of office problems. Based on the author's more than 30 years of experience in managing and consulting with medical offices, Saunders Textbook of Medical Office Management, 2nd Edition helps you fulfill all of your responsibilities with excellence! Book jacket.

This remarkably practical resource gives you one-stop access to all of the medical office management techniques you need. You'll find detailed guidance on technical skills like management of appointments and schedules, health insurance billing, and use of office automation systems...as well as advice on personnel management, effective communication, ethical and legal issues, patient confidentiality, and many other issues that are essential to your success. And, you will like how easy this Manual is to use! Samples of consent forms, letters, and procedural policies offer concrete examples for you to follow. "Manager Alerts" point out potential pitfalls and tell you how to avoid them. Helpful "From the Author's Notebook" tips describe the best ways to handle a variety of office problems.

With updated review questions and practice tests, Saunders Medical Assisting Exam Review, 4th Edition helps you prepare for and pass the CMA, RMA, CMAS, CCMA, and CMAA certification exams. An outline format makes it easy to review core concepts and competencies; realistic practice tests simulate the exam experience and help you build test-taking confidence. This edition adds coverage of three certifications — CMAS, CCMA, and CMAA. Written by medical assisting educator Deborah Holmes, this review includes an Evolve companion website with over 1,500 practice questions, additional practice exams for each of the certifications, flashcards, and crossword puzzles. Comprehensive content includes increased coverage of study skills and test-taking, EHR, ICD-10, and diseases and disorders. Convenient outline format provides at-a-glance review and streamlines the subject areas typically found on the certification exams. An Evolve companion website provides practice taking exams electronically, chapter review questions, crossword puzzles, and flashcards. A Professionalism and Career Development chapter emphasizes the importance of presenting yourself in a professional manner. UPDATED content covers the top 50 drugs most commonly encountered in practice, the latest standards from CAAHEP, ABHES and the NHA, and topics such as emergency preparedness and the electronic medical record. UPDATED laboratory tests and normal values reflect current practice. NEW! 3 more certifications are covered in this edition and include practice examinations on the Evolve companion website — CMAS (AMT), CCMA (NHA), and CMAA (NHA). NEW! Correlation grids to certification test outlines and competencies align with current test outlines from certifying organizations. NEW! 10 review questions per chapter are available on Evolve for additional practice. NEW! Rationales are included on all practice exams to reinforce understanding. NEW! Additional illustrations reinforce concepts and show equipment and supplies.

A comprehensive guide to prepare certification candidates to successfully pass either the AAMA-sponsored CMA exam or the AMT-sponsored RMA. Each pre- and post-test is 300 questions, the same number as the AAMA national certification exam, and are formatted in a the same way with the same question type. A practice CD-ROM contains 800 additional questions in the same format found in the actual DMA and RMA certification exams.

Saunders Essentials of Medical Assisting, 2nd Edition, is designed to give you just the right amount of the essential information you need to prepare for your career as a medical assistant. It covers all of the need-to-know information in an organized, approachable format. The condensed information is perfect for shorter programs of study and as a review tool for certification or re-certification for practicing medical assistants. Full-color and visually oriented, this text presents information in manageable segments that give you all the relevant facts, without being overwhelming. With the most up-to-date information on basic body systems; foundational concepts such as medical terminology, nutrition, and full coverage of office concepts and procedures, you’ll have everything you need to know to begin your Medical Assisting career with confidence. Full-color design is visually stimulating and great for visual learners. Helpful studying features guide students through the material, such as: Learning Objectives for every chapter, Key Information summarized in tables throughout the text, and emphasized Key Words! Practical Applications case studies at the beginning of each chapter quickly introduce students to real-life Medical Assisting. Word Parts and Abbreviations at the end of the Anatomy and Physiology sections reinforce learned medical terminology. Illustrated step-by-step Procedures, with charting examples and rationales, show how to perform and document administrative and clinical procedures. UPDATED information on Medical Office Technology prepares students for jobs in today’s modern, and often hectic, medical offices. NEW Disaster Preparedness content demonstrates how medical offices can work closely with community and health departments during an emergency. Newly organized information emphasizes foundational areas of knowledge, with new chapters on Nutrition, Phlebotomy (Venipuncture), and Blood, Lymphatic, and Immune Systems.

This all-in-one textbook/workbook features practical information on medical office administrative procedures, skills, and equipment. It clearly details the important role played by medical office employees, showing the importance of being a multi-skilled front office professional. Problem-solving and team-building exercises are integrated into each chapter, enabling students to check their progress on application of topics as they progress through the material. The FREE CD-ROM included with the text simulates real-world scenarios in a contemporary office setting. Applicable CD-ROM exercises also appear in the chapter-ending review sections. The unique worktext format provides all text and exercises students need to master key administrative medical front office theory and skills. An outline of the AAMA (CMA) and AMT (RMA) defined entry-level competencies are specifically covered in each chapter, so students know where to focus their attention as they read and study. Practical activities and exercises in a variety of formats appear at the end of each chapter, helping students understand and apply material as well as develop critical thinking skills. Procedure boxes in applicable chapters offer step-by-step instructions on how to perform specific administrative tasks. A complete list of procedures is featured in the front of the text. Checkpoints throughout the text offer short, critical thinking review questions of previously learned material. Answers to the questions appear in the back of the book in an appendix. Competency checklists in an appendix spell out the individual steps required to complete a full range of administrative procedures so the instructor or student can evaluate performance. Boxes entitled You are the Medical Administrative Assistant feature critical thinking questions associated with a case scenario.