Saunders Medical Office Management E Book

This is a Pageburst digital textbook; the product description may vary from the print textbook. With proven techniques and professional insight, this one-of-a-kind resource is your complete guide to ensuring both effective patient care and sound business practices in the medical facility. From the front office to financial management, each detailed chapter addresses the interpersonal and administrative concerns you'll face in the management of a medical office, accompanied by realistic forms, letters, and procedural policies that help you prepare for on-the-job success. This new edition keeps you up to date on emerging developments in billing and coding, documentation, ethical and legal issues, and technological advances to help you keep your medical office at the forefront of the competitive health care field. Manager's Alert boxes detail measures to help you avoid complications and prevent potential emergencies. From the Expert's Notebook boxes help you build daily decision-making skills with helpful tips, suggestions, and insights drawn from real-world practice. Exercises at the end of each chapter reinforce concepts and help you assess your understanding. Detailed appendices provide fast, easy access to commonly used abbreviations and symbols, Medicare information, helpful websites, and answers to the end-o-f-chapter exercises, as well as a sample procedure and policy manual to guide you in developing your own practices. Written Communication chapter helps you ensure proper communication and documentation in the health care facility. Updated content in the Medical Record chapter familiarizes you with the latest information on the electronic medical record. The updated Billing, Coding, and Collections chapter keeps you up to date with the latest coding and insurance forms (CMS 1500). Coverage of current legal and ethical issues and emerging technology in the medical office keep you apprised of recent developments.

To succeed in today’s medical front office, you need a resource that will help you learn not only the principles of medical office administration but also how to apply your factual knowledge to the many complex scenarios that may arise in the medical office environment. Reflecting Brenda Potter’s first-hand experience as an active instructor, Medical Office Administration: A Worktext, 3rd Edition combines instruction and application to help you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job. It includes procedures to be used with Medisoft Version 18 which allows you to practice the day-to-day activities as if you were in an actual office setting. An optional upgrade package is available which includes a Medisoft Version 18 Demo CD (ISBN: 9780323279789). Engaging worktext format makes it easier to apply what you’ve learned to the real world, breaking up the content into manageable segments, and providing case studies, critical thinking exercises, role-playing exercises, and collaborative learning activities. Real-world examples apply important concepts to the medical office setting. A conversational writing style makes it easier to read and understand the material. HIPAA Hints ensure that you comply with HIPAA mandates. UNIQUE! The Diverse Community of Patients chapter addresses the important issue of cultural diversity. Procedure boxes offer step-by-step instructions on how to perform specific administrative tasks. Procedure checklists spell out the individual steps required to complete a full range of administrative procedures, and are based on CAAHEP competencies. Learning objectives show the key points that you are expected to learn in each chapter. NEW! Medisoft® v18 software allows you to practice common administrative tasks with real-world office management software. Medisoft sold separately. NEW! Coverage of ICD-10 coding prepares you for the October 2014 transition to ICD-10. UPDATED EHR coverage applies administrative concepts and procedures to their use within the Electronic Health Record. NEW electronic procedure checklists on the Evolve companion website measure how well you have mastered procedures.

With updated review questions and practice tests, Saunders Medical Assisting Exam Review, 4th Edition helps you prepare for and pass the CMA, RMA, CMAS, CCMA, and CMAA certification exams. An outline format makes it easy to review core concepts and competencies; realistic practice tests simulate the exam experience and help you build test-taking confidence. This edition adds coverage of three certifications — CMAS, CCMA, and CMAA. Written by medical assisting educator Deborah Holmes, this review includes an Evolve companion website with over 1,500 practice questions, additional practice exams for each of the certifications, flashcards, and crossword puzzles. Comprehensive content includes increased coverage of study skills and test-taking, EHR, ICD-10, and diseases and disorders. Convenient outline format provides at-a-glance review and streamlines the subject areas typically found on the certification exams. An Evolve companion website provides practice taking exams electronically, chapter review questions, crossword puzzles, and flashcards. A Professionalism and Career Development chapter emphasizes the importance of presenting yourself in a professional manner. UPDATED content covers the top 50 drugs most commonly encountered in practice, the latest standards from CAAHEP, ABHES and the NHA, and topics such as emergency preparedness and the electronic medical record. UPDATED laboratory tests and normal values reflect current practice. NEW! 3 more certifications are covered in this edition and include practice examinations on the Evolve companion website — CMAS (AMT), CCMA (NHA), and CMAA (NHA). NEW! Correlation grids to certification test outlines and competencies align with current test outlines from certifying organizations. NEW! 10 review questions per chapter are available on Evolve for additional practice. NEW! Rationales are included on all practice exams to reinforce understanding. NEW! Additional illustrations reinforce concepts and show equipment and supplies.

From personnel management to financial administration, this one-of-a-kind resource offers proven techniques and ready-to-implement strategies for running the medical office. Practical discussions focus on interpersonal and legal aspects of patient care, as well as on sound business practices. Samples of consent forms, letters, and procedural policies offer concrete examples to follow. Manager's Alert boxes point out potential pitfalls and give specific, real-world advice on how to avoid them. Helpful tips From the Expert's Notebook describe the best way to handle a variety of office problems. Based on the author's more than 30 years of experience in managing and consulting with medical offices, Saunders Textbook of Medical Office Management, 2nd Edition helps you fulfill all of your responsibilities with excellence! Book jacket.

Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 5th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on Day 1. When used in conjunction with SimChart® for the Medical Office, Elsevier’s educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job. Approachable writing style uses a conversational tone for easy understanding. Procedure checklists outline the steps required to complete a full range of administrative tasks. Patient-centered focus highlights the importance of exceptional service as a key component of every Medical Assisting competency. Think About It feature encourages you to apply your knowledge to realistic work situations and develop critical thinking. Chapter checkpoints promote comprehension with questions following sections of the text. Compliance tips provide focused guidance on how to follow HIPAA mandates. Learning resources on the Evolve website provide extra practice, including chapter quizzes, a sample certification exam, and interactive forms. NEW content expands discussion of patient confidentiality, healthcare data security, appointment scheduling, procedure coding changes, job search strategies, and more. UNIQUE! Correlation with NEW SimChart® for the Medical Office (SCMO) exercises simulates all aspects of the administrative functions that make up the day-to-day practice of a medical office. (SCMO sold separately.) NEW! Sample practice examination on the Evolve website provides effective preparation for certification.

With proven techniques and professional insight, this one-of-a-kind resource is your complete guide to ensuring both effective patient care and sound business practices in the medical facility. From the front office to financial management, each detailed chapter addresses the interpersonal and administrative concerns you’ll face in the management of a medical office, accompanied by realistic forms, letters, and procedural policies that help you prepare for on-the-job success. This new edition keeps you up to date on emerging developments in billing and coding, documentation, ethical and legal issues, and technological advances to help you keep your medical office at the forefront of the competitive health care field. Manager’s Alert boxes detail measures to help you avoid complications and prevent potential emergencies. From the Expert’s Notebook boxes help you build daily decision-making skills with helpful tips, suggestions, and insights drawn from real-world practice. Exercises at the end of each chapter reinforce concepts and help you assess your understanding. Detailed appendices provide fast, easy access to commonly used abbreviations and symbols, Medicare information, helpful websites, and answers to the end-o-f-chapter exercises, as well as a sample procedure and policy manual to guide you in developing your own practices. Written Communication chapter helps you ensure proper communication and documentation in the health care facility. Updated content in the Medical Record chapter familiarizes you with the latest information on the electronic medical record. The updated Billing, Coding, and Collections chapter keeps you up to date with the latest coding and insurance forms (CMS 1500). Coverage of current legal and ethical issues and emerging technology in the medical office keep you apprised of recent developments.

Saunders Essentials of Medical Assisting, 2nd Edition, is designed to give you just the right amount of the essential information you need to prepare for your career as a medical assistant. It covers all of the need-to-know information in an organized, approachable format. The condensed information is perfect for shorter programs of study and as a review tool for certification or re-certification for practicing medical assistants. Full-color and visually oriented, this text presents information in manageable segments that give you all the relevant facts, without being overwhelming. With the most up-to-date information on basic body systems; foundational concepts such as medical terminology, nutrition, and full coverage of office concepts and procedures, you’ll have everything you need to know to begin your Medical Assisting career with confidence. Full-color design is visually stimulating and great for visual learners. Helpful studying features guide students through the material, such as: Learning Objectives for every chapter, Key Information summarized in tables throughout the text, and emphasized Key Words! Practical Applications case studies at the beginning of each chapter quickly introduce students to real-life Medical Assisting. Word Parts and Abbreviations at the end of the Anatomy and Physiology sections reinforce learned medical terminology. Illustrated step-by-step Procedures, with charting examples and rationales, show how to perform and document administrative and clinical procedures. UPDATED information on Medical Office Technology prepares students for jobs in today’s modern, and often hectic, medical offices. NEW Disaster Preparedness content demonstrates how medical offices can work closely with community and health departments during an emergency. Newly organized information emphasizes foundational areas of knowledge, with new chapters on Nutrition, Phlebotomy (Venipuncture), and Blood, Lymphatic, and Immune Systems.

This all-in-one textbook/workbook features practical information on medical office administrative procedures, skills, and equipment. It clearly details the important role played by medical office employees, showing the importance of being a multi-skilled front office professional. Problem-solving and team-building exercises are integrated into each chapter, enabling students to check their progress on application of topics as they progress through the material. The FREE CD-ROM included with the text simulates real-world scenarios in a contemporary office setting. Applicable CD-ROM exercises also appear in the chapter-ending review sections. The unique worktext format provides all text and exercises students need to master key administrative medical front office theory and skills. An outline of the AAMA (CMA) and AMT (RMA) defined entry-level competencies are specifically covered in each chapter, so students know where to focus their attention as they read and study. Practical activities and exercises in a variety of formats appear at the end of each chapter, helping students understand and apply material as well as develop critical thinking skills. Procedure boxes in applicable chapters offer step-by-step instructions on how to perform specific administrative tasks. A complete list of procedures is featured in the front of the text. Checkpoints throughout the text offer short, critical thinking review questions of previously learned material. Answers to the questions appear in the back of the book in an appendix. Competency checklists in an appendix spell out the individual steps required to complete a full range of administrative procedures so the instructor or student can evaluate performance. Boxes entitled You are the Medical Administrative Assistant feature critical thinking questions associated with a case scenario.